Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
909 reviews
5 stars
256
4 stars
207
3 stars
117
2 stars
76
1 star
253
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported cold, incorrect, or poorly prepared food, leading to dissatisfaction.
Service Speed
Customers frequently noted slow service, especially in the drive-thru, with long wait times reported.
Cleanliness
Numerous reviews highlighted unsanitary conditions in the dining area and restrooms, with dirty tables and equipment.
Customer Service
There were consistent complaints about rude or inattentive staff, with many customers feeling ignored or disrespected.
Order Accuracy
A significant number of reviews mentioned incorrect orders, missing items, or items not being available.
- CRCrystal RobertsNov 2, 20251.0If I could give negative stars I most definitely would. The restaurant was alright but the employees were loud and playing around. Our food was Ice cold. Asked for fresh fries and they still came out cold. Management is very poor, employees have no training, over all a bad experience and we won't be back.
- AMAnn MyersOct 20, 20254.0Great food
- NPNathan PrinceOct 8, 20251.0Orders are regularly messed up and the drive through is super slow because they’re all too busy hanging out having a good time rather than serving the correct food.
- KMkeith marinOct 2, 20253.0Needs serious maintenance and cleaning
- BPBrent PosadasSep 17, 20251.0Tried breakfast for the first time. Terrible customer service and cold food. I'll never eat there again.
Frequently Asked Questions About Wendy's
Is Broad St Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Sumter, SC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Sumter, SC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (803) 757-8800.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Broad St Wendy’s serve breakfast?
Yes, this Wendy’s location in Sumter, SC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of the Wendy's location at 1085 Broad Street, Sumter, SC?
This Wendy's location is open every day from 6:30 AM to 2:00 AM.
Does this Wendy's offer drive-through service?
Yes, drive-through service is available daily from 6:30 AM until 2:00 AM.
Can I order Wendy's delivery at this location?
Delivery is available; use the Wendy's app or visit order.wendys.com and enter your address to check availability.
Is breakfast served at this Wendy's?
Yes, breakfast is served at this location with a variety of combos, sandwiches, coffee, and sides.
What payment methods does this Wendy's accept?
Payment options include American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's for feedback or inquiries?
You can call the location directly at (803) 757-8800 or reach out to Wendy's Customer Care via their contact page or customer satisfaction survey.
Is there a Wendy's app to facilitate ordering for this location?
Yes, you can use the official Wendy's app available on the App Store for easier ordering and special offers.
What fast food restaurants are near Wendy's at 1085 Broad Street?
Nearby fast food restaurants include Sonic Drive-In and Palmetto Subs, ideal for customers looking for other quick dining options.
Are there any automotive services near this Wendy's location?
Yes, nearby automotive services include Sunoco gas station, Precision Tune Auto Care, and Palmetto Tire & Auto for vehicle needs.
What nearby entertainment and shopping options are available around Wendy's?
Nearby you can find 2nd Player Video Games for entertainment and DC Hat Shop and Lucy's Love Shop for shopping.