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Wendy's

3.1
(916 reviews)

Business Details

1085 Broad Street, Sumter, SC
29150, United States
(803) 757-8800

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1085 Broad Street, Sumter, SC
29150, United States

Hours

Reviews

3.1
916 reviews
5 stars
257
4 stars
210
3 stars
117
2 stars
77
1 star
255

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with order accuracy.

Food Temperature

Many reviews mentioned receiving cold food, with several customers expressing dissatisfaction with the temperature of their meals.

Cleanliness

Numerous customers noted unsanitary conditions in the restaurant, including dirty dining areas and poorly maintained facilities.

Staff Attitude

Feedback indicated a lack of professionalism and friendliness among staff, with several customers describing rude or inattentive service.

Order Accuracy

There were consistent complaints about incorrect orders and missing items, leading to frustration among customers.
  • FK
    Frederick Keebler
    Jan 28, 2026
    4.0
    The crew kept disappearing and not turning the deep friers timers off. Made for a very uncomfortable time.
  • CG
    Comedian DC Gorilla
    Dec 17, 2025
    1.0
    Please check your orders, they have a bunch of little children working there and don’t care about customer service. It never fails that they will miss a item off your order sad
  • SG
    stephen g
    Dec 12, 2025
    5.0
    whatever changed, keep it up, staff was very friendly, food was hot and fast
  • SL
    Simon Levy
    Dec 10, 2025
    2.0
    Wendy’s across the board has long wait times but this one is incomprehensible 10 mins just to “just one moment” and another 10 before you decide to just pull off.
  • KS
    Katie Studards
    Dec 7, 2025
    1.0
    Ordered from door dash. Took TWO hours. No straws or sauces, food was cold. Missing a kids fry. 0/10

Frequently Asked Questions About Wendy's

Is Broad St Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours of the Wendy's location at 1085 Broad Street, Sumter, SC?

This Wendy's location is open every day from 6:30 AM to 2:00 AM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
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