Wendy's

3.1
914 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1085 Broad Street, Sumter, SC
29150, United States

Hours

Reviews

3.1
914 reviews
5 stars
257
4 stars
208
3 stars
117
2 stars
77
1 star
255

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including long wait times, incorrect orders, and rude staff interactions.

Food Quality

Many customers reported receiving cold or incorrect food items, with several mentioning that their orders were incomplete or unsatisfactory.

Cleanliness

Multiple reviews pointed out the unsanitary conditions of the restaurant, including dirty dining areas and malfunctioning drink machines.

Staff Attitude

Feedback indicated a lack of professionalism among staff, with reports of employees being loud, unhelpful, and inattentive to customers.
  • CG
    Comedian DC Gorilla
    Dec 17, 2025
    1.0
    Please check your orders, they have a bunch of little children working there and don’t care about customer service. It never fails that they will miss a item off your order sad
  • SG
    stephen g
    Dec 12, 2025
    5.0
    whatever changed, keep it up, staff was very friendly, food was hot and fast
  • SL
    Simon Levy
    Dec 10, 2025
    2.0
    Wendy’s across the board has long wait times but this one is incomprehensible 10 mins just to “just one moment” and another 10 before you decide to just pull off.
  • KS
    Katie Studards
    Dec 7, 2025
    1.0
    Ordered from door dash. Took TWO hours. No straws or sauces, food was cold. Missing a kids fry. 0/10
  • CR
    Crystal Roberts
    Nov 2, 2025
    1.0
    If I could give negative stars I most definitely would. The restaurant was alright but the employees were loud and playing around. Our food was Ice cold. Asked for fresh fries and they still came out cold. Management is very poor, employees have no training, over all a bad experience and we won't be back.

Frequently Asked Questions About Wendy's

Is Broad St Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours of the Wendy's location at 1085 Broad Street, Sumter, SC?

This Wendy's location is open every day from 6:30 AM to 2:00 AM.