Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,075 reviews
5 stars
440
4 stars
270
3 stars
159
2 stars
61
1 star
145
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
While some customers enjoyed the food, many reported issues with freshness, incorrect orders, and overall quality.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and restrooms.
Speed of Service
Consistent complaints about slow service, particularly in the drive-thru, with long wait times reported.
- WMWilliam MitchellDec 27, 20253.0Customer service is a difficult topic here, simply because there is none. On two separate occasions I have chosen to park and go inside to order because the drive thru was extremely backed up, literally causing traffic issues. Each time I was YELLED at and told rudely to get out and go through the drive-thru because their inside cash registers don't work. Only one person working in the kitchen while multiple employees are standing by the drive-thru windows and sitting at customer tables playing on cell phones. BAD, VERY BAD location. Normally enjoy Wendy's. Sad 😔
- KFkacy farleyDec 19, 20251.0This here is stupid there pull out fridge has been open since before I walked in
- RFrobert fowlerOct 19, 20252.0I generally like Wendy's, but it service and fodd qualitycan vary considerably with location. Avoid this Location
- 2E2020 EhudOct 11, 20255.0Mgr. Sabrina gave Me Stupendous Service from Entrance to Exit. Football Saturday in the South with Rain had Drive thru Lane Backed up but Ladi S. Handled it like a Queen. Served 4 Customers took care of Door Dash Couier and Assisted her Crew/understand some were New all in less then 10 mins. Meal was on point Restuarant clean. Know I'll be back. **Much Respect to the WHOLE team working this Evening. Saw Teamwork Smiles and Classic Customer Service.
- BSBecky SimmonsSep 20, 20251.0We sat at the drive thru for almost 15 minutes and they never asked for our order so we drove to the window. Told them my order. And was told to pull forward they would bring it out. We only ordered 2 singles but waited almost 5 minutes before they brought it to us. The burgers were barely warm. I expected them to be hot after waiting that long.
Frequently Asked Questions About Wendy's
Is Hampton Street Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's on Hampton Street?
The drive-through at Wendy's 216 E. Hampton Street is open daily from 6:30 AM to 2:00 AM.
Is Wendy's at 216 E. Hampton Street currently open?
Yes, Wendy's at 216 E. Hampton Street, Sumter, SC is open and committed to serving quality food every day.
Does this Wendy's location serve breakfast?
Yes, the Hampton Street Wendy's serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order delivery or takeout from Wendy's Hampton Street?
Yes, Wendy's offers delivery and takeout. Check availability on their app or at order.wendys.com by entering your delivery address.
What payment options does Wendy's on Hampton Street accept?
They accept American Express, Cash, Discover, Mastercard, and Visa for payment.
How can I contact Wendy's Hampton Street for questions or feedback?
You can call (803) 934-9225, use their Customer Care Live Chat via the Contact page, call 888-624-8140, or complete the Customer Satisfaction Survey online.
Where can I find Wendy's menu and pricing for the Hampton Street location?
Visit https://order.wendys.com or use their mobile app, select the Sumter Hampton Street location, and view current menu prices and options.
What restaurants are near Wendy's on Hampton Street for additional dining options?
Nearby fast food options include KFC, Taco Bell, and McDonald's, all within close proximity to Wendy's for a variety of quick dining choices.
What nearby services can I find around Wendy's Hampton Street?
Nearby you can find services like the Sumter County Health Department, Sumter Fire Department, and several banking options such as Bank of America ATM.
How can nearby gas stations be useful when visiting Wendy's Hampton Street?
Nearby gas stations like GATE and GATE Gas Station are convenient for fueling your vehicle before or after dining at Wendy's, making your trip more efficient.