Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
100 reviews
5 stars
39
4 stars
13
3 stars
13
2 stars
7
1 star
28
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially in the drive-thru, with long wait times often exceeding 30 minutes.
Food Quality
While some customers enjoyed the food, many noted issues with freshness, temperature, and incorrect orders.
Customer Service
Mixed reviews on customer service; some praised friendly staff, while others reported rudeness and unprofessional behavior from employees.
Cleanliness
Several reviews highlighted unsanitary conditions in the dining area and restrooms.
Management Issues
Complaints about management's attitude and effectiveness were common, with some customers feeling their concerns were not addressed.
- RFrobert fowlerOct 19, 20252.0I generally like Wendy's, but it service and fodd qualitycan vary considerably with location. Avoid this Location
- 2E2020 EhudOct 11, 20255.0Mgr. Sabrina gave Me Stupendous Service from Entrance to Exit. Football Saturday in the South with Rain had Drive thru Lane Backed up but Ladi S. Handled it like a Queen. Served 4 Customers took care of Door Dash Couier and Assisted her Crew/understand some were New all in less then 10 mins. Meal was on point Restuarant clean. Know I'll be back. **Much Respect to the WHOLE team working this Evening. Saw Teamwork Smiles and Classic Customer Service.
- BSBecky SimmonsSep 20, 20251.0We sat at the drive thru for almost 15 minutes and they never asked for our order so we drove to the window. Told them my order. And was told to pull forward they would bring it out. We only ordered 2 singles but waited almost 5 minutes before they brought it to us. The burgers were barely warm. I expected them to be hot after waiting that long.
- DPDerrick PSep 3, 20255.0Food was great!
- ZMZyarria MackAug 6, 20251.0Waited 30 mins for a ten piece nugget and baconator fries which were so soggy more cheese then fries, food wasn’t hot to say I waited so long for it I let the manager donnie know that my soda was not right needed to be changed because the sprite was out which is a easy mistake he went back inside and brought out the exact same things, soda without flavor. This is my second encounter with his horrible attitude and I will be making a corporate complaint as well. I work in customer service so I see that the problem starts with him being a manager. I come here often and the morning shift runs much smoother
Frequently Asked Questions About Wendy's
Is Hampton Street Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Sumter, SC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Sumter, SC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (803) 934-9225.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Hampton Street Wendy’s serve breakfast?
Yes, this Wendy’s location in Sumter, SC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's on Hampton Street?
The drive-through at Wendy's 216 E. Hampton Street is open daily from 6:30 AM to 2:00 AM.
Is Wendy's at 216 E. Hampton Street currently open?
Yes, Wendy's at 216 E. Hampton Street, Sumter, SC is open and committed to serving quality food every day.
Does this Wendy's location serve breakfast?
Yes, the Hampton Street Wendy's serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order delivery or takeout from Wendy's Hampton Street?
Yes, Wendy's offers delivery and takeout. Check availability on their app or at order.wendys.com by entering your delivery address.
What payment options does Wendy's on Hampton Street accept?
They accept American Express, Cash, Discover, Mastercard, and Visa for payment.
How can I contact Wendy's Hampton Street for questions or feedback?
You can call (803) 934-9225, use their Customer Care Live Chat via the Contact page, call 888-624-8140, or complete the Customer Satisfaction Survey online.
Where can I find Wendy's menu and pricing for the Hampton Street location?
Visit https://order.wendys.com or use their mobile app, select the Sumter Hampton Street location, and view current menu prices and options.
What restaurants are near Wendy's on Hampton Street for additional dining options?
Nearby fast food options include KFC, Taco Bell, and McDonald's, all within close proximity to Wendy's for a variety of quick dining choices.
What nearby services can I find around Wendy's Hampton Street?
Nearby you can find services like the Sumter County Health Department, Sumter Fire Department, and several banking options such as Bank of America ATM.
How can nearby gas stations be useful when visiting Wendy's Hampton Street?
Nearby gas stations like GATE and GATE Gas Station are convenient for fueling your vehicle before or after dining at Wendy's, making your trip more efficient.