Brand Certified
Wendy's
3.7(1078 reviews)
Certified by Wendy's • Feb 22, 2026
Business Details
216 E. Hampton Street, Sumter, SC
29150, United States
Certified by Wendy's • Feb 22, 2026
(803) 934-9225
Certified by Wendy's • Feb 22, 2026
https://locations.wendys.com/united-states/sc/sumter/216-e-hampton-street
Certified by Wendy's • Feb 22, 2026
About
Certified by Wendy's • Feb 22, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Feb 22, 2026
Hours
Certified by Wendy's • Feb 22, 2026
Reviews
3.7
1,078 reviews
5 stars
441
4 stars
270
3 stars
159
2 stars
61
1 star
147
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported long wait times, often exceeding 30 minutes, both in the drive-thru and for in-store orders.
Customer Service
Feedback highlighted poor customer service, with many reviews mentioning rude staff, lack of professionalism, and unhelpful management.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold, incorrect, or stale items, indicating inconsistency in food quality.
Cleanliness
Several reviews pointed out unsanitary conditions in the dining area and restrooms, contributing to a negative dining experience.
- OSOmar StarFeb 4, 20261.0This was horrible service I just got off work and wanted to get something to eat. I stood at the counter and nobody helped me not a how can I help you? Or just one moment we will get with you. I would have understood that but to just stand there and look at me and not take my order I just walked out I can get better service and Im not about to deal with this location again
- JLJ LeeJan 28, 20265.0Great
- KBKyle BetterlyJan 21, 20261.0Go to any other Wendy's. I've never spent less than 15 minutes in line. Staff always always seems lost.
- WMWilliam MitchellDec 27, 20253.0Customer service is a difficult topic here, simply because there is none. On two separate occasions I have chosen to park and go inside to order because the drive thru was extremely backed up, literally causing traffic issues. Each time I was YELLED at and told rudely to get out and go through the drive-thru because their inside cash registers don't work. Only one person working in the kitchen while multiple employees are standing by the drive-thru windows and sitting at customer tables playing on cell phones. BAD, VERY BAD location. Normally enjoy Wendy's. Sad 😔
- KFkacy farleyDec 19, 20251.0This here is stupid there pull out fridge has been open since before I walked in
Frequently Asked Questions About Wendy's
Is Hampton Street Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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