Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 25 North Lafayette Drive in Sumter. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive.
Food Quality
Many customers reported inconsistent food quality, with issues such as cold food, incorrect orders, and food safety concerns.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms.
Order Accuracy
A significant number of customers experienced issues with incorrect orders and missing items.
Management Issues
Frequent complaints about management and staffing problems, including lack of training and poor operational decisions.
MM
Maggie
Oct 27, 2025
1.0
I usually do not see a lot of traffic at this location at lunch time. There is a reason. Attendants are bothered to be there, rude to everyone just for the sake of it and the food is awful. The Rice is undercooked, the meat overcooked and dry. I see from other reviews this is a habit. These people do not care and that is not the kind of person you want cooking or handling your food. Do not go here. Period.
JV
Jennifer Vandegrift
Oct 13, 2025
1.0
You should probably actually sell what you have advertised on the Marquise (your sign) and your employees should probably know what you sell too, just a thought. So when I order the nacho fries advertised on the sign the employee doesn't respond with "we don't sell fries, that's nextdoor". I literally cancelled my entire $30 order and won't be back. Id rather spend the extra money at Moe's. You get one star only because I can't leave less.
AM
Amber McCoy
Oct 12, 2025
1.0
Apparently in order to pick up two mobile orders from the drive through you have to pull through the drive through twice. Any other fast food establishment is able to accommodate this but apparently the staff at this location can’t. Not sure if it’s an intelligence issue or laziness issue. Regardless, outside this idiotic situation I found myself in the food is ALWAYS hit or miss. I live about 5-10 minutes from this location and in order to get accurate and quality food (at the standard Taco Bell level of course) I have to drive 15-20 minutes across town to another location. At this point I don’t even see why this locations exists. If it’s not closed at random hours it’s blatantly screwing up orders. Let alone the lack of customer service.
JJ
jarrodjust
Oct 12, 2025
3.0
Food is better than other 2 locations in town. Place is dirty and customer service is not good
TH
Tammy Harvin
Sep 24, 2025
2.0
The taco was nasty 😕, double meat wasn't double meat