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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Sumter, SC. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1091 Broad Street for the ultimate SONIC experience!
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and disorganization.
Food Quality
Food quality is inconsistent, with reports of cold, overcooked, or incorrect orders, leading to customer dissatisfaction.
Speed of Service
Service speed is often criticized, with many customers experiencing long wait times, especially during busy hours.
Cleanliness
The cleanliness of the dining area and food preparation is noted positively by some, while others report unsatisfactory conditions.
BS
Becky Simmons
Dec 11, 2025
4.0
Pulled up to drive thru, gave them my order. Didn't wait long. Food was hot. My grandson really enjoyed it.
SJ
Sonie J
Dec 4, 2025
5.0
Always treat me great. Food hot and fresh.
KS
Kyle Smith
Nov 29, 2025
5.0
Very positive people, ☺️ a restaurant thats in deep with the community x the surrounding area let's me know that its not just about bottom line its about moving the culture forward, no racism just great honest people with great attitudes that know the difference between right x wrong 👍 will go above and beyond to get your order right within reason if you make a complaint. Will update with pictures soon but right now maybe only one person will find out how great I take pictures via my Google travel guide 😀 😊 profolio, will update but as of now "their dinning room floor so clean you can eat off it" even during these times where businesses in local semi rural counties are not making as much ; just another buisness in your profolio and standards shouldn't be forgotten it all evens out without a leveler.
SH
Shelia Hodges
Nov 23, 2025
3.0
Ordered outside at the carport. Ended up having to go inside to see what was taking so long for my order. It was not busy so not sure why the delay. I had my granddaughter with me so this was inconvenient. We had a small order of pretzel bites and a sprite.
JM
Jennifer McLellan
Nov 22, 2025
1.0
The tots, cheese sticks and chicken filets were cooked WAY to long And it tasted like the oil needed to be changed. For the cost I had to pay it was awful. The lady at the window was not very polite. She kept talking to people inside with her headset still connected to the speaker.
Probably won't be back.