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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Sumter, SC. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1091 Broad Street for the ultimate SONIC experience!
Customer experiences with service quality are mixed, with some praising friendly staff while others report rude behavior and slow service.
Food Quality
Many customers express dissatisfaction with food quality, citing issues like cold or improperly cooked items, while a few enjoyed specific menu items.
Order Accuracy
A significant number of reviews mention problems with order accuracy, including wrong items and missing components.
Cleanliness
Some customers noted cleanliness in the dining area, while others reported unsanitary conditions and poor maintenance.
Management Issues
Several reviews highlight concerns about management, including poor handling of staff and customer complaints.
NW
Nicole Witherspoon
Feb 15, 2026
1.0
Did an online order for the ultimate meat and cheese burrito on my way to work this morning get to work and I have a burrito with about 4 little peices of sausage no bacon and the tots were hard and cold. Was unable to go back to correct it due to being stuck at work 😒
Sad part is I rode all the way across town because thats what I really wanted this morning
JL
J Lee
Jan 28, 2026
5.0
Great place
BS
Becky Simmons
Dec 11, 2025
4.0
Pulled up to drive thru, gave them my order. Didn't wait long. Food was hot. My grandson really enjoyed it.
SJ
Sonie J
Dec 4, 2025
5.0
Always treat me great. Food hot and fresh.
KS
Kyle Smith
Nov 29, 2025
5.0
Very positive people, ☺️ a restaurant thats in deep with the community x the surrounding area let's me know that its not just about bottom line its about moving the culture forward, no racism just great honest people with great attitudes that know the difference between right x wrong 👍 will go above and beyond to get your order right within reason if you make a complaint. Will update with pictures soon but right now maybe only one person will find out how great I take pictures via my Google travel guide 😀 😊 profolio, will update but as of now "their dinning room floor so clean you can eat off it" even during these times where businesses in local semi rural counties are not making as much ; just another buisness in your profolio and standards shouldn't be forgotten it all evens out without a leveler.