Papa Johns Pizza

3.0
251 reviews
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Business Details

1236 PEACH ORCHARD ROAD, Sumter, SC
29154, United States
(803) 720-5110
https://locations.papajohns.com/united-states/sc/29154/sumter/1236-peach-orchard-road?utm_source=gmb&utm_medium=organic
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About

Pizza Restaurant
At Papa Johns Pizza in Sumter, SC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Sumter pizza for any occasion. Call us for pizza delivery in Sumter or stop by 1236 PEACH ORCHARD ROAD for carryout to order the best pizza in Sumter, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1236 PEACH ORCHARD ROAD, Sumter, SC
29154, United States

Hours

Reviews

3.0
251 reviews
5 stars
81
4 stars
39
3 stars
24
2 stars
23
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including unhelpful managers and rude staff.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong flavors.

Delivery Delays

Frequent complaints about long delivery times, often exceeding the estimated wait.

Food Quality

Several customers noted inconsistent food quality, with complaints about undercooked or poorly made pizzas.

Management Issues

Reviews indicated a lack of effective management, with some customers mentioning unprofessional behavior from managers.
  • DW
    Daniel Welch
    Oct 17, 2025
    5.0
    Great Pizza 🍕
  • MM
    Milly
    Oct 7, 2025
    5.0
    I went into the location not knowing what I wanted, the manager (Quasema) took her time and showed me the website and all the different menu selections. She gave some really great recommendations. Despite having other things to do, she took her time and made sure I was satisfied with what I was choosing. She was great. Professional and fast. Great managerial skills.
  • MM
    micki monroe
    Oct 7, 2025
    1.0
    If I could give negative stars I would!! Pizzas arrived with no sauce and no cheese. (I ordered x cheese). Called store and spoke to manager who told me I was incorrect she made the pizzas herself and it is impossible to be wrong.I offered to send pictures but she said no. I asked to be remade and delivered, she begrudgingly agreed to remake but refused redelivery. Ms. Quasema Scott "Manager" I manage a local hotel and you can rest assured that every guest that asks about pizza delivery will be shown this picture and told how rude and unprofessional you were. Needless to say we also will not be ordering from Papa John's for staff meetings, birthdays or any thing else!
  • HK
    Hyacinth Kinley
    Aug 17, 2025
    5.0
    This was a take out order. Great pizza. Unfortunately the chicken was pink inside. Wasted money. They are usually on point. Great customer service
  • MD
    Melissa Drago
    Aug 10, 2025
    4.0
    A little on the fence about our first order here for takeout. I ordered online. Received text message that I would receive updates to my phone as order progressed. I got nothing. I messaged my husband that I ordered. I expected to send him another message when it updated status but nothing happened. My husband let me know he had picked up the order. Just odd. Even more odd, he thought he had wrong location because it appeared closed. It’s very dark there. The food was good. 1 Large 1 Topping Stuffed Crust Pizza and 1 order of breadsticks. 32$ and change.
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Sumter, SC?

Delivery is available Monday to Saturday from 10:30 AM to 10:45 PM, and Sunday from 11:00 AM to 10:45 PM.

Can I order pizza online for carryout at Papa Johns Pizza in Sumter?

Yes, you can order carryout online through their website or app to pick up your order at 1236 PEACH ORCHARD ROAD.