Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Sumter on Broad Street off of Highway 76 next to the Holiday Inn Express & Suites.
Many customers reported issues with food preparation, including overcooked steaks and cold meals, while some praised the food as delicious.
Service Experience
Service quality varied significantly; some reviews highlighted excellent and attentive service, while others noted poor service and long wait times.
Management Response
Positive feedback was given regarding management's responsiveness to complaints, with some customers appreciating the efforts made to rectify issues.
Atmosphere
The restaurant's atmosphere received mixed reviews, with some enjoying the ambiance while others mentioned issues like temperature control.
AB
Azilee Billy
Feb 2, 2026
1.0
I ordered a steak meal from outback and it was covered with kosher salt and a chemical smell. I ordered well done but it was rare. The bread was hard with no butter . I ordered a Ceasars salad but received a house salad that wilted. There is something very wrong! Nobody needs this much Salt!
LL
Lenny
Jan 15, 2026
5.0
Petite Fillet was perfect. Good service, casual atmosphere.
JP
John Page
Jan 14, 2026
2.0
My company is working in town I took the employees there last night for a steak dinner. Terrible. My steak was cold and tough not even sure it was a filet. Four of the five people had steaks and all were not happy. The shrimp sauce was cold. Loaded mashed potatoes was cold. The only good thing about the meal was the loaded fries appetizer. It was actually hot. Would have given the server five stars if she would have asked me how my meal was. But I honestly think she already knew. Would not recommend and will never go back to any Outback. Waste of $250.
CG
Carley G
Jan 7, 2026
1.0
We throughly enjoyed our food and our hostess. But the waiter BRENDAN WAS HORRIBLE! To have your waiter call your entire party out of their name while celebrating a birthday is horrendous. And to refuse to sing happy birthday was even worse. If you don’t want your job no one is forcing you to work there. Outback please do a better job in vetting your employees because no one should have to be served by a Brendan..
A
Ash ʕ ᴖᴥᴖ ʔ
Jan 6, 2026
5.0
I ordered online! Cindy was my server. Not only is she super pretty but she was very kind. I also received a message from Tiffany inquiring about my experience and she was also incredible. Outback, whatever you’re doing to hire such sweet employees? Keep it up! And give them a raise haha! My takeout was fresh and I was so excited to get that awesome bread. I will order again.
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the operating hours of Outback Steakhouse in Sumter?
Outback Steakhouse in Sumter is open from 11:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 11:00 AM to 11:00 PM on Friday and Saturday.
Does Outback Steakhouse in Sumter offer delivery and pickup services?
Yes, they offer in-store pickup, curbside pickup, delivery including same-day and no-contact delivery options.
Where is Outback Steakhouse located in Sumter?
It is located at 2480 Broad Street, Sumter, SC 29150, next to the Holiday Inn Express & Suites, off Highway 76.
What type of cuisine and dining experience does Outback Steakhouse in Sumter provide?
Outback Steakhouse offers juicy steaks, spirited drinks, and Aussie hospitality serving American and Australian cuisine in a casual dining setting.
Does Outback Steakhouse in Sumter have gluten-free options?
Yes, they have gluten-free menu items. You can view the gluten-free menu on their website at https://www.outback.com/nutrition/gluten-free.
When is happy hour at Outback Steakhouse Sumter?
Happy hour is daily from 4:00 PM to 6:00 PM.
What payment methods are accepted at Outback Steakhouse in Sumter?
They accept American Express, Android Pay, Apple Pay, cash, Mastercard, and Visa.
Are children and families welcome at Outback Steakhouse in Sumter?
Yes, Outback Steakhouse welcomes families and has a children's menu available.
Which hotels are nearby Outback Steakhouse in Sumter for visitors planning to stay overnight?
Nearby hotels include the Holiday Inn Express & Suites Sumter, Comfort Suites, Days Inn Sumter, Americas Best Value Inn & Suites Sumter, Sleep Inn, TownePlace Suites by Marriott Sumter, Spark by Hilton Sumter, and Baymont by Wyndham Sumter.
What nearby restaurants could I visit before or after dining at Outback Steakhouse?
Nearby dining options include NASCAR Refuel Tenders & Burgers, IHOP, Applebee’s Grill + Bar, Chili’s Grill & Bar, It’s Just Wings, Logan’s Roadhouse, and The Restaurant at Second Mill Bar and Lounge.
Are there nearby services or points of interest that could be helpful when visiting Outback Steakhouse in Sumter?
Yes, nearby services include Scott Will Mazda and Jim Hudson Toyota Sumter car dealerships, Doctors Care, Progressive Physical Therapy, and Sumter Cash & Carry supermarket, providing convenient options for automotive needs, healthcare, and shopping.
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