McDonald's

3.7
924 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
360 Pine Wood Rd, Sumter, SC
29150, United States

Hours

Reviews

3.7
924 reviews
5 stars
385
4 stars
204
3 stars
158
2 stars
61
1 star
116

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

There were mixed reviews on food quality, with some praising hot and fresh items while others complained about cold, undercooked, or incorrect food.

Cleanliness

The restaurant was noted for being clean and well-maintained by several customers.

Positive Experiences

Some customers had very positive experiences, highlighting friendly staff and efficient service during busy times.
  • NN
    Niyaa Niyaa
    Jan 2, 2026
    1.0
    I always go to this McDonalds but today this will change went to order a small snack a large fry and a sweet tea when I dig in the bag to grab a fry and taste it was disappointing taste like pretzels from how salty it was and left a very nasty taste in my mouth the sweet tastes like soap
  • SW
    Shante Wilkerson
    Dec 22, 2025
    1.0
    I LITERALLY HATE THIS MCDONALDS. ITS NOT A TIME I GO THERE AND I GET WHAT I ORDERED. THE MOST RECENT EXPERIENCE I ORDERED 40 nuggets and. A BASKET OF FRIES PLUS A CHILDREN NUGGET HAPPY MEAL. WHY DIDNT I GET ONE SAUCE THEN THE WORKERS ACT LIKE YOU WRONG. I HATE THIS MCDONALDS HATEEEEEEE
  • M_
    mwk_ _
    Dec 18, 2025
    1.0
    Two girls at the second window need to learn mannerism and how to communicate with customers. Food seemed like it was sitting and thrown in the bag.
  • KC
    Kimberly Coughtry
    Dec 18, 2025
    2.0
    Oof! I guess it’s a good thing we like our burgers pink in the middle! Poor gal doing curbside seemed very poorly trained. Had no idea where her customers were and then forgot half my order when she came to me the third time and finally had the right person. She was sweet but just clueless.
  • WB
    William Butler
    Dec 11, 2025
    1.0
    Had to wait to long to place order older guy at counter name Gary told me I have to wait to place my order until they get caught up people behind me got disgusted and left

Frequently Asked Questions About McDonald's

What are the operating hours for in-person dining at McDonald's in Sumter, SC?

McDonald's in Sumter, SC is open 24 hours every day of the week.

Does McDonald's offer delivery services and what are the hours?

Yes, McDonald's offers delivery services every day from 4:00 AM to 3:45 AM.