Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1261 Broad Street in Sumter is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers frequently praised the freshness and taste of the burgers and fries, highlighting them as some of the best in town.
Service Issues
Several reviews noted inconsistent service, with some customers experiencing delays or mistakes with their orders.
Cleanliness
Many customers appreciated the cleanliness of the restaurant, although there were occasional mentions of dirty tables.
Pricing Concerns
Numerous reviews expressed that the prices are considered high, with some customers feeling that the value does not match the cost.
Staff Friendliness
The staff was often described as friendly and attentive, contributing positively to the overall dining experience.
CL
Chet Lynch
2 days ago
5.0
Great burgers fries could have been cooked a little more but no complaints
LC
Lindsay Cotterman
3 days ago
5.0
Burgers are fries are the best in town!!!
PS
Patty Smith
3 days ago
5.0
Love this place! Food and service are always outstanding 😎
AP
adam p
Dec 14, 2025
1.0
Service needs to ask customers who have pick up orders, I stood there and stood there, after 12 mins or so went by I finally said something
TH
Taylor Harmon
Dec 14, 2025
5.0
Arguably one of the best five guys I’ve been to. The food was so fresh. It was super clean and everyone was friendly. They were busy but the wait time wasn’t long.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 1261 Broad Street accept reservations?
No, Five Guys at 1261 Broad Street does not accept reservations.
What are the operating hours for dining at Five Guys in Sumter?
Five Guys in Sumter is open daily from 10:30 AM to 10:00 PM.
Is delivery available from the Five Guys location on Broad Street?
Yes, delivery is available daily from 10:30 AM to 9:30 PM through their online ordering platform.
Can I place an order online or through an app for Five Guys in Sumter?
Yes, you can order online via their website or use the Five Guys app available for iOS and Android.
What payment methods are accepted at Five Guys, 1261 Broad Street?
Five Guys accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does Five Guys offer gluten-free options?
While buns and certain condiments contain gluten, you can customize your burger without a bun using wraps or bowls to reduce gluten intake. Cross-contamination is possible, so please check their allergen chart for details.
What specialties can I expect at Five Guys Sumter?
You can enjoy hamburgers, cheeseburgers, fries, milkshakes, boardwalk fries, hot dogs, lettuce wraps, veggie sandwiches, and grilled cheese.
Are there nearby places to visit after enjoying a meal at Five Guys on Broad Street?
Yes, you can visit nearby spots like Starbucks for coffee, Michaels Stores for arts and crafts, or sweetFrog Premium Frozen Yogurt for dessert.
Is there a pet grooming or pet supplies store near Five Guys in Sumter?
Yes, Petco is nearby and offers pet grooming and supplies, along with the Vetco Vaccination Clinic at Petco for pet health needs.
How can nearby transit or locations help me find Five Guys at 1261 Broad Street?
Nearby points like the UPS Access Point location and Verizon store can serve as landmarks to help you locate Five Guys more easily in Sumter Crossing area.