Dunkin'

3.3
641 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Sumter, SC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2567 Broad St, Sumter, SC
29150, United States

Hours

Reviews

3.3
641 reviews
5 stars
235
4 stars
100
3 stars
82
2 stars
48
1 star
176

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude employees, and incorrect orders.

Food Quality

Many reviews mentioned stale or poorly prepared food, with specific complaints about donuts and breakfast items.

Staffing Issues

Numerous customers noted that the location appears understaffed, leading to slow service and unorganized operations.

Customer Experience

Several reviews highlighted a lack of customer engagement, with employees often ignoring customers or displaying negative attitudes.

Inconsistent Performance

The overall experience varied significantly, with some customers reporting good service and food, while others had consistently negative experiences.
  • JR
    Jolly Rodgers
    Dec 28, 2025
    1.0
    Lights are on nobody’s is home
  • RL
    Ronique Lewis
    Nov 29, 2025
    5.0
    They fixed my coffee the way I asked n thank the sweet lady for that
  • DC
    Dianna Chavis
    Nov 17, 2025
    5.0
    Great hot coffee. I always get plain hot coffee with cream and sugar.
  • GD
    God is Our Awesome Defender
    Nov 17, 2025
    1.0
    The quality of food and employee appearance is geyting worde at this location. The woman with blond dreads just slopped together my breakfast sandwich that was clearly microwaved which made it hot and soggy ...it wasn't toasted. How can you work with food and not have your hair up. Grown women with kid stickers stuck on their face is that part of the uniform?!..The food, customer service and employee appearance has gotten worse at this establishment...smh
  • MI
    Melissa Izumi
    Nov 16, 2025
    2.0
    The employees looked so unhappy to be there. The hash browns were soggy and very greasy.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Sumter, SC?

Dunkin' in Sumter, SC is open Monday to Friday from 5:00 AM to 7:00 PM, Saturday from 6:00 AM to 7:00 PM, and Sunday from 8:00 AM to 7:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers delivery and curbside pickup services.