Domino's Pizza

Reviews

• HP

  hailie p

  Dec 8, 2025
  5.0
  I have been to this location 3 times in the past week. Food is excellent and customer service is excellent. Angela has greeted me all 3 times with a smile , held conversations and is very sweet. Angela is doing an excellent job in her Industry and I pray she knows that she is!
• AC

  A. Clayton

  Dec 3, 2025
  1.0
  I went in there and requested them to remake my pep/bacon pizza because they skimped on it and she tried to say “there’s bacon on every slice”. I said “that doesn’t mean you didn’t skimp. It looks like a light bacon-d pizza”. She told me I could purchase a new one and I said “no ma’am, I will not buy another one. You will remake my pizza for free”. And she kept telling me that she wasn’t going to. I told her “I use to work at dominos. I know for a fact if cooperate came through right now, this pizza would fail” and she said “call cooperate then, babe” (unprofessional) I laughed at her and said “don’t worry, I’m going to, after I get my pizza remade. I’m always having issues with this location and this is the first I’ve ever mentioned anything”. She called her GM (FaceTime) and her GM said “I mean, go ahead and remake it, but it’s gonna come out looking the same”. And I responded “oh okay, so y’all do this to all your customers? Noted.” Such a poor representation of a company, both the “manager” and general manager for not correcting her employer. The whole place was a mess! You only have 2 orders on the screen and the guy on the makeline is moving like a sloth having the orders turn red, the phones are ringing off the hook. Side note: I ordered online because when I tried calling the store I was on hold for 10 minutes both times. Aprons aren’t on person, ones laying on the floor in the front end right behind the counter, hoodies are on top of their uniform top. “Manager” is on her personal phone in the office and then walks out and greets customers as phone is still to her head??? Everything that could have possibly gone wrong, went wrong. I just want to add, the remake was still Undertopped on the bacon. REPLACE YOUR SCALE BATTERIES, I know for a fact y’all aren’t meeting food numbers, and that’s probably why toppings are being skimped. Another thing, how are you going to forget the ranch on a chicken bacon ranch sandwich? I feel like I’ve given a fair amount of chances to this specific location and every time they have failed me somehow. I will definitely be making the trip to the other location here in Sumter if/when I go back. Whichever manager worked the afternoon/evening shift at 311 West Mark Rd needs to be retrained and/or replaced!
• WJ

  William Folderman Jr

  Nov 30, 2025
  1.0
  Ordered for delivery. Never received food. On hold forever trying to get refund. I would suggest never ordering from here. Garbage service. District manager needs to get involved because local isn't doing anything about it.
• JM

  Jason Mathis

  Nov 29, 2025
  1.0
  Terrible place to order pizza it’s bad because I’m originally from this area and I come home to see my family and they deliver pizza3 times I had my granddaughter with me she was starving after 3 hours of waiting on pizza I spoke with a manager that was very disrespectful and wouldn’t listen to anything I had to say
• SS

  scrubsplunking

  Nov 14, 2025
  1.0
  Do not order from here period. Took them THREE HOURS to deliver a pizza. I called and they didn't even want to hear me, the first person i spoke to just ignored me for five minutes after 10 minutes on hold, and then asked for ME to drive and get it, if i waited for them to make a NEW pizza. I paid online so i already paid for the delivery and the tip! Absolutely horrible service. My order? One pizza with onions and one pasta. Needs to be closed for how awful it is

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