Domino's Pizza

2.6
866 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Sumter? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 311 West Mark Rd .

Location

Domino's Pizza
311 West Mark Rd, Sumter, SC
29150, United States

Hours

Reviews

2.6
866 reviews
5 stars
223
4 stars
107
3 stars
58
2 stars
53
1 star
425

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely long wait times for delivery, with some orders taking over two hours and others never arriving at all.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including wrong items being delivered and missing toppings.

Customer Service

Customers experienced rude and unhelpful staff, with reports of employees hanging up on calls and refusing to address complaints.

Food Quality

While some customers enjoyed the pizza, many others described it as cold, poorly made, or not meeting expectations.

Staff Performance

Some employees were praised for their hard work and dedication, but overall, the store was criticized for being understaffed and poorly managed.
  • SS
    scrubsplunking
    Nov 14, 2025
    1.0
    Do not order from here period. Took them THREE HOURS to deliver a pizza. I called and they didn't even want to hear me, the first person i spoke to just ignored me for five minutes after 10 minutes on hold, and then asked for ME to drive and get it, if i waited for them to make a NEW pizza. I paid online so i already paid for the delivery and the tip! Absolutely horrible service. My order? One pizza with onions and one pasta. Needs to be closed for how awful it is
  • JB
    jon buzzard
    Nov 4, 2025
    1.0
    Ordered a delivery at 6:30 p.m.. was missing part of my order. Called the store and was assured that it would be replaced on the next delivery. By 9:30 p.m. I got fed up and drove to the store where the guy cutting pizzas took the cell phone that was wedged against his ear for the 20 minutes I waited in store and placed that same phone on the box interior that he put my food into. If there's not some district or regional manager they can get this place functioning, then DHEC certainly needs to.
  • CW
    Catherine Walters
    Nov 3, 2025
    1.0
    NEVER order delivery from here. This is the second time I’ve ordered delivery and nothing came. Talked to the store no explanation just one delivery driver. Rude, disorganized and fused about a refund.
  • SJ
    Steven Jordan
    Sep 29, 2025
    5.0
    Listen closely; this is a Domino’s in Sumter, South Carolina. It’s hard to keep decent workers and it’s a thankless job. It’s one of the few decent/quick pizza places in town. Go to Sambino’s or De Mara’s if you want a “made for you” pizza. This domino’s has to serve Sumter AND Shaw Air Force Base. Google how many people work at Shaw. Sumter has a population of 50K and the Base has about 10K workers daily, who eat a lot of pizza. Dontrell is currently working there and he made about 50 pizzas (I had 10 of those) all before 12:30pm. He was the only one working and the entire time he was patient and hard working. He took calls and spoke to customers. Dontrell is a machine who deserves better. The quality of this store will vary with whoever is working there. As of this review they have a staff who cares about serving customers. If you want a better pizza, make it yourself. If you want a decent pizza with basic toppings and use pre-made dough that’s shipped in, come on over.
  • SS
    Sierra
    Sep 18, 2025
    1.0
    Very rude and disrespectful workers, tried to get our order delivered and it didn’t get delivered until an hour and a half later. Went there in person and we pulled up company policy because we were supposed to get our food an hour prior. They said they don’t follow company policy in their location. The lady at the counter had the rudest attitude towards us all because we wanted our refund back and because we pulled up the company policy.

Frequently Asked Questions About Domino's Pizza

What types of pizzas are available at Domino's Pizza in Sumter?

Domino's Pizza in Sumter offers Specialty Pizzas, as well as options to build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust pizzas.

What are the operating hours for Domino's Pizza in Sumter?

Domino's Pizza is open daily from 10:00 AM until midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.