Chipotle Mexican Grill

Reviews

• DP

  David Pownell

  4 days ago
  1.0
  This is one of the worst Chipotle's. Every time we come they are out of something. Doesn't matter the time that we come. They always say they are short staffed. We have also seen arguments between the staff before. If I didn't have to go to this one I wouldn't. Also there prices are higher then any other one in the area.
• BJ

  Brad Joyal

  5 days ago
  1.0
  Place is a dump. Showed up at 7:45, seats are on the tables, no rice, no steak or meat other than chicken and place was a mess. Decided to leave—this place closes at 11 PM.
• MM

  Monica Miller

  Feb 24, 2026
  2.0
  Ordered online 20 minutes before arriving. Waited in drive thru with 2 cars in front of me for 15 minutes before I called the store. 1st car done within a minute. 2nd car done within 2-3. I get to the window and they're mixing the brown rice so do I want white rice instead? You've had my order for approximately 40 minutes and still haven't made it yet? Yeah, fresh food but not worth waiting an extra 20 minutes for, especially given Chipotle's high prices.
• CG

  Crystal Griffin

  Feb 24, 2026
  2.0
  I don't like leaving bad reviews but here we are. I tried this location once before and it was a fail but I really wanted to try it out again and yet again another fail. I don't like spending money eating out and when I do I expect great food and customer service and got neither here. Apon entry you could see staff just hanging around talking. Once I got to the counter, as the first time I visited I was told they were out of multiple items. My only meat option was chicken which looked dried and a little in the bottom of the container. As a young boy is making my food other staff members are just hanging around. As I get to the register I get an immediate feeling that this employee is irritated. Asking if I want a drink. I didn't see the fountain drinks around the corner so I asked for my options and with no words she just pointed at the drink case infront of me of the bottle drinks. I said oh that's my only option, she said fountain drink around the corner with an attitude constantly looking at the other employees. I just said sorry I didn't see the fountain drinks. Then I look at my food once in the car and the way he put my tacos inthe container they were all dumped out ontop of eachother, Injad to reassemble each taco. As someone who doesn't stop for food often today was a fail and as someone who spent their younger days in food I'll never understand the lack of customer service and quality some places provide. It starts with management. Being clean, presentable, professional come first. And always being out of ingredients is ridiculous. Be prepared for busy times.
• AW

  A Wash

  Feb 21, 2026
  1.0
  What are we doing guys??? As a previous business operator, this is probably one of the worst establishments I’ve ever been in. How do you have two managers and three staff members working and yet no one speaks to the customers when they come in. You’ve got third-party delivery drivers waiting over 30 minutes for orders. The two managers are too busy, talking, laughing and playing on their cell phones to assist the other three employees that are struggling with the workflow. Where is the sense of urgency? If you’re gonna run a restaurant, you need to move quickly and as a team.!!! one of the worst experiences, I have had in my 40 years of life you’re not only messing with people’s money, but you’re messing with the livelihood of your crew and you wonder why you can’t keep good employees? Look in the mirror managers they are reflecting you.!!!

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