There’s a Buffalo Wild Wings near you at 2625 Broad Street, Sumter, SC. We’re your local sports bar and restaurant serving award-winning Buffalo, boneless, and bone-in chicken wings with 26 signature sauces and dry rubs. Enjoy burgers, wraps, sandwiches, and shareables perfect for lunch, dinner, late-night bites, or game day. Order dine-in, takeout, curbside pickup, or delivery. Catering available for parties, corporate events, and celebrations. Stop by with family, friends, or co-workers to catch live sports on our many big screens, enjoy happy hour specials, or grab a cold beer with your wings.
Numerous customers reported long wait times for service, with many experiencing delays in being greeted, taking orders, and receiving food.
Food Quality
Many reviews highlighted poor food quality, including cold, overcooked, or improperly prepared items, leading to dissatisfaction.
Staff Performance
While some staff members received praise for their attentiveness, others were criticized for being disengaged or unprofessional, impacting the overall dining experience.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and floors, which contributed to a negative impression.
Management Concerns
There were complaints about management's lack of oversight and responsiveness to customer issues, suggesting a need for better training and leadership.
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Dawn Gauvreau
Feb 14, 2026
1.0
This was the worst meal I’ve had in a long time. We spent $56 on 15 wings that were hard and the sauce was dried hard on them. They must have been made three hours before we ordered them. The online picture of the beer cheesesteak sandwich looked about the size of a sub sandwich. Instead it came in a small box with two 4” pieces for the entire sandwich for $14. The side salad had soggy lettuce and barely any cheese. What a gross disappointment. Pizza Hut still had the best wings. You guys suck! Never again!
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Carlos Hernández
Feb 8, 2026
4.0
The place, drinks and the staff are great, but the wings were cold.
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Sara Flores
Feb 6, 2026
1.0
We ordered two 10 pieces and one order of fries to eat at restaurant and one 10 piece and Mac and cheese to go. One hour and half they brought out the to go food and two hours later we are still waiting for our food. Waited and waited even asked for a manager that never came. Waiter apologetic said glitch in the system. :
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RUSSELL MCPHERSON
Jan 25, 2026
2.0
Server was literally rushing us over and over we couldn’t enjoy our food or drinks. My birthday wings were not fresh I could’ve kept my coupon for another visit or site. The burger was good the drinks were flat and the waitress knew it. Even after me telling her she allowed another customer to order the same flat watery drink when she should’ve replaced it informed management. We couldn’t enjoy the game really with all this . She should’ve let another waitress take our order if she was getting off within the next 45 minutes. Literally we got our ticket after our food hit the table we weren’t even finished ordering. Jan 17 . We can’t remember her name but she was a short a little heavy set brownish or light brownish hair. I asked for silverware she hands me a fork by hand nothing wrapped over it. This service was rushed and terrible. Beer glasses were dirty after we went ahead and ordered beer with another waitress. We were visiting from Fayetteville NC on business for our property here and was disappointed.
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Hitmankiller Grim
Jan 23, 2026
1.0
Reorder through the app 20 mins I arrived food was not ready and they were not busy waited 50 mins till my order got out they said they for got it and was given fried pickles that were fried to geather which I could not eat because the batter was still raw. This has never happened.