Buffalo Wild Wings

3.7
1628 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
2625 Broad Street, Sumter, SC
29150, United States

Hours

Reviews

3.7
1,628 reviews
5 stars
671
4 stars
371
3 stars
207
2 stars
107
1 star
272

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for service, with many experiencing delays in being greeted, taking orders, and receiving food.

Food Quality

Many reviews highlighted poor food quality, including cold, overcooked, or stale items, leading to dissatisfaction with the dining experience.

Staff Performance

While some staff members received praise for their attentiveness and friendliness, others were criticized for being unprofessional or disengaged.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and floors, which contributed to a negative impression.

Management Concerns

Multiple reviews mentioned issues with management, including poor customer service and lack of oversight, which affected the overall dining experience.
  • MC
    Mike C
    Jan 2, 2026
    1.0
    Went tonight and saw the bartender stick her finger in the draft beer to get something out and then gave to the waitress to bring it to the table anyway… what else does this digusting place do…
  • RS
    Ronald Scott
    Dec 23, 2025
    1.0
    Food was awful. Fries were extremely old. Chicken lacked seasoning on lemon pepper. I asked for garlic parmesan. I was given spicy parmesan instead and even that was just dumped on regular flavored chicken wings... at least the bartender was cool. I could see if it was rush hour but it was 12 and there was less than 15 guest... drink was flat and the beer was lukewarm.... probably the worst location next to columbia ive ever been too, and I travel all across state for work... not 1 time did I get asked about rewards nor get credit towards my points
  • MW
    Marie Watson
    Dec 13, 2025
    1.0
    I thought this was a restaurant that would make your food fresh when ordered for take out. Not so the food was terrible dry an old must of been sitting around all day or since last night !! Probably won’t be going back there again terrible food!!
  • DS
    Dustin Stanley
    Dec 12, 2025
    5.0
    Im part of a company that travels for work so we usually find a spot and stick to it in the town we are in. We go here regularly not just because the food is good its the welcome we get everytime we show up like we are family from the area, Felicity is our go to waitress she is always treated us with respect, kindness and professionalism. Highly recommended to stop in have a bite to eat and enjoy the family friendly atmosphere that is provided by the one of a kind staff!
  • MB
    Monica Barrett
    Dec 12, 2025
    5.0
    Short family visit. Drove thru sumpter and stopped for a quick bite. Cute restaurant with good food. The server Felicity was amazing. Constantly checking if all was good or needed another drink. Thank you for making a tiring trip more lively.

Frequently Asked Questions About Buffalo Wild Wings

What type of food is served at Buffalo Wild Wings in Sumter, SC?

Buffalo Wild Wings serves award-winning Buffalo, New York-style wings with your choice of 26 sauces and seasonings.

Where is Buffalo Wild Wings located in Sumter, SC?

Buffalo Wild Wings is located at 2625 Broad Street, Sumter, SC 29150, USA.