Bojangles

3.7
664 reviews
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Business Details

1020 Broad Street, Sumter, SC
29150, United States
(803) 775-0963
https://locations.bojangles.com/sc/sumter/1020-broad-street.html
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About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
1020 Broad Street, Sumter, SC
29150, United States

Hours

Reviews

3.7
664 reviews
5 stars
288
4 stars
149
3 stars
81
2 stars
29
1 star
117

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

While some customers enjoyed the food, many complained about cold, old, or poorly prepared items.

Cleanliness

Several reviews mentioned unclean dining areas and unsatisfactory food presentation.

Customer Experience

Many customers expressed frustration with the overall dining experience, citing issues with staff attitudes and management.
  • IS
    Imperator Spookyosa
    Dec 17, 2025
    5.0
    Bojangles is the best fast food place on planet earth and I have been all over it. Get that country fried steak thing with the gravey and caijun biscuit.
  • TC
    Terrie Coyote
    Dec 16, 2025
    1.0
    Horrible!!! There were 8 people in that restaurant in back. The girl who took my money never spoke one word. I watched her as she smashed the lid to one of my dinners. Her nasty hands that handles money. Yuk. Idky she's there. They were all bumping into each other like a pin ball machine. Ha I'll stick to Popeyes. No more Bojangles. Oh. My biscuit was smashed to bits.
  • JT
    Jacqui Thomas
    Nov 29, 2025
    4.0
    Food mediocre today, drive thru service was great
  • RC
    Reginald Cooper
    Nov 1, 2025
    3.0
    Your average fast food service. Food was ok. Lacked flavor. Huge pieces of chicken. Biscuits were great. Everything else was pretty bland. Great valve but just pack some seasoning.
  • JJ
    Joey Josselson
    Oct 16, 2025
    1.0
    Food is usually pretty good, but the service is terrible. They are always extremely slow, even when there are only 1 or 2 people waiting. Every time I order online, it takes them an extra 15 minutes AFTER I arrive to get me my food. It seems like they just wait for the person to arrive before working on their food, which is horribly inefficient. It also seems like the workers struggle with reading comprehension, as half of the time I get given incorrect food. All dark means all dark, and no white meat . Also half the time the fries have literally no seasoning on them at all, which is not ideal.
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Frequently Asked Questions About Bojangles

What are the general dining hours for Bojangles in Sumter, SC?

Bojangles in Sumter, SC is open for dine-in daily from 5:00 AM to 10:00 PM, except on Sundays when it opens from 6:00 AM to 10:00 PM.

Does Bojangles offer drive-through service and what are its hours?

Yes, Bojangles offers drive-through service daily from 5:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays, and starting at 6:00 AM on Sundays.