Business Details
About
RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires reservationsNot available
Location
Hours
Reviews
3.7
657 reviews
5 stars
284
4 stars
147
3 stars
81
2 stars
29
1 star
116
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, particularly the biscuits and chicken, but many noted issues with blandness and inconsistency in freshness.
Service Speed
Numerous reviews highlighted slow service, especially in the drive-thru, with long wait times reported even during off-peak hours.
Customer Service
Feedback indicated a significant problem with customer service, including rude staff attitudes and frequent order mistakes.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poor communication regarding their requests.
Cleanliness
While some customers noted clean facilities, others reported unclean tables and unsatisfactory food presentation.
- RCReginald CooperNov 1, 20253.0Your average fast food service. Food was ok. Lacked flavor. Huge pieces of chicken. Biscuits were great. Everything else was pretty bland. Great valve but just pack some seasoning.
- JJJoey JosselsonOct 16, 20251.0Food is usually pretty good, but the service is terrible. They are always extremely slow, even when there are only 1 or 2 people waiting. Every time I order online, it takes them an extra 15 minutes AFTER I arrive to get me my food. It seems like they just wait for the person to arrive before working on their food, which is horribly inefficient. It also seems like the workers struggle with reading comprehension, as half of the time I get given incorrect food. All dark means all dark, and no white meat . Also half the time the fries have literally no seasoning on them at all, which is not ideal.
- HKHyacinth KinleyOct 16, 20254.0I went through the drive-through for breakfast.I don't usually eat at fast food places for breakfast.But I heard that the smoked sausage biscuit was good and early in the morning, I agree. It was good. The biscuit was fresh! I could have eaten 2 without the smoke sausage.
- TLTina LeeOct 5, 20251.0I had gone up there to get their gravy and biscuits with extra gravy on the side. Never gotten my extra gravy even though I paid and there biscuits looked horrible and dry hardly any gravy on it. Also I ordered a large Bo rounds for five dollars and it barely filled the container I should have just purchased a medium order for how it looked. I called bojangles and was put on hold without warning was told just sorry about that and hung up on. I’m sorry but they need to be better at communicating with the customer like when putting someone on hold let them know you’re doing it. And at least try and fix the situation instead of I’m sorry and hanging up. Not sure I will be back.
- CTcarmen taylorOct 2, 20251.0Came in for the after 5 special I was given spicy chicken did not ask for that I have acid reflux really bad very unsatisfied. Chicken thigh was old.
Frequently Asked Questions About Bojangles
What are the general dining hours for Bojangles in Sumter, SC?
Bojangles in Sumter, SC is open for dine-in daily from 5:00 AM to 10:00 PM, except on Sundays when it opens from 6:00 AM to 10:00 PM.
Does Bojangles offer drive-through service and what are its hours?
Yes, Bojangles offers drive-through service daily from 5:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays, and starting at 6:00 AM on Sundays.
What types of meals can I expect at Bojangles?
Bojangles serves breakfast, lunch, and dinner featuring boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s.
Can I order Bojangles' food online or via mobile app?
Yes, you can order through the Bojangles app available on iOS and Android, or via their online ordering website.
What payment options does Bojangles accept?
Bojangles accepts cash, Mastercard, Visa, and travelers checks.
Does Bojangles accommodate families and have facilities for children?
Yes, Bojangles welcomes families and offers a children's menu, with wheelchair accessible entrances and parking.
Are there any popular chicken restaurant competitors near Bojangles?
Nearby competitors include KFC and another Bojangles location also serving fast food chicken in the area.
What other dining options are near Bojangles for varied cuisine?
Near Bojangles, you can find Kozi Italian Street Food for Italian cuisine, Los Carnales Mexican Restaurant offering Mexican and seafood dishes, and Red Lobster for American seafood.
What nearby stores or services might be convenient to visit along with Bojangles?
Nearby you can visit T-Mobile for mobile phones, Goodwill Industries for thrift shopping, Shoe Dept. for footwear, and Family Dollar for discount retail and grocery needs.
Does Bojangles offer catering services for events or large groups?
Yes, Bojangles provides catering services suitable for family meals and larger groups.