Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers reported inconsistent food quality, with some meals being fresh and delicious while others were cold or overcooked.
Service Speed
There were numerous complaints about slow service and long wait times, particularly for curbside and drive-thru orders.
Staff Attitude
Feedback indicated mixed experiences with staff professionalism, ranging from friendly and helpful to rude and unprofessional.
Order Accuracy
Several customers experienced issues with incorrect orders, missing items, or substitutions that were not communicated.
Cleanliness
The establishment was generally noted as clean, although some reviews mentioned concerns about food handling practices.
SS
Sandra
Nov 5, 2025
5.0
Staff was professional. Food was superb. They have the BEST food, especially that chicken and the blueberry biscuits or the town people say BoBerry..lol. I was from out of town. The AC had the dining room area extremely cold and it was cool outside.
DD
DAJELLY1
Oct 14, 2025
5.0
Great service.
ED
Edwin Devilas
Oct 4, 2025
5.0
Nice staff and clean place. It hit the spot.
DM
David Mitchell
Sep 16, 2025
2.0
Slow service, long wait time!
AL
Angela Letterman
Aug 13, 2025
1.0
I placed a mobile order for curbside pickup, got to the store, parked and clicked "I'm here". After several minutes it popped up and said to call the store, so I did. Multiple times. Every time I called, it rang several times and then hung up on me. I've waited for more than 30 minutes on my order now. All the whole, drive thru is steady moving, even people being pulled up and their orders brought out to them. This is ridiculous and now I'm late for work. I had to pull out and block the drive thru line and flag down a "manager" that was outside on her phone. She went in and grabbed my bag and said "sorry". Don't waste your time. Just go somewhere else.
What are the daily dine-in hours at Bojangles in Sumter, SC?
Bojangles in Sumter is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
Can I use the drive-through at Bojangles in Sumter? What are its hours?
Yes, the drive-through is available daily. It operates from 5:00 AM to 10:00 PM Sunday through Thursday, and from 5:00 AM to 11:00 PM on Friday and Saturday, with a 6:00 AM opening on Sunday.
Does Bojangles offer delivery and takeout services?
Yes, Bojangles provides both takeout and delivery options for customer convenience.
What signature menu items can I expect at Bojangles?
You can enjoy boldly seasoned chicken, scratch-made biscuits, and their Legendary Iced Tea® among classic Southern dishes available for breakfast, lunch, and dinner.
Which payment methods does Bojangles accept?
Bojangles accepts cash, Mastercard, Visa, and Travelers Checks as payment options.
Is Bojangles accessible for families and individuals with disabilities?
Yes, Bojangles welcomes families and has wheelchair accessible entrances and parking. The restaurant also offers a children's menu and seating inside.
How can I place an order with Bojangles through their app?
You can order through the Bojangles app available on Apple App Store and Google Play Store, or visit their online ordering link at https://www.bojangles.com/order/.
What are some nearby fast food restaurants near Bojangles in Sumter?
Near Bojangles, you can find Subway, McDonald's, and another Bojangles location which are convenient options if you want variety or quick alternatives.
Are there any grocery stores close to Bojangles for convenient shopping before or after dining?
Yes, nearby grocery stores include Food Lion and The Green Banana, which you might visit before or after your meal at Bojangles.
What local amenities or attractions are near Bojangles that customers might explore?
Close to Bojangles, you can visit the Skate Station of Sumter for roller skating and family fun, or attend services at Alice Drive Baptist Church: Pocalla Campus and The Church of Jesus Christ of Latter-day Saints.