Bojangles

4.0
609 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
1701 Hwy 15 South, Sumter, SC
29150, United States

Hours

Reviews

4.0
609 reviews
5 stars
297
4 stars
153
3 stars
79
2 stars
30
1 star
50

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some meals being fresh and delicious while others were cold or overcooked.

Service Speed

There were numerous complaints about slow service and long wait times, particularly for curbside and drive-thru orders.

Staff Attitude

Feedback indicated mixed experiences with staff professionalism, ranging from friendly and helpful to rude and unprofessional.

Order Accuracy

Several customers experienced issues with incorrect orders, missing items, or substitutions that were not communicated.

Cleanliness

The establishment was generally noted as clean, although some reviews mentioned concerns about food handling practices.
  • SS
    Sandra
    Nov 5, 2025
    5.0
    Staff was professional. Food was superb. They have the BEST food, especially that chicken and the blueberry biscuits or the town people say BoBerry..lol. I was from out of town. The AC had the dining room area extremely cold and it was cool outside.
  • DD
    DAJELLY1
    Oct 14, 2025
    5.0
    Great service.
  • ED
    Edwin Devilas
    Oct 4, 2025
    5.0
    Nice staff and clean place. It hit the spot.
  • DM
    David Mitchell
    Sep 16, 2025
    2.0
    Slow service, long wait time!
  • AL
    Angela Letterman
    Aug 13, 2025
    1.0
    I placed a mobile order for curbside pickup, got to the store, parked and clicked "I'm here". After several minutes it popped up and said to call the store, so I did. Multiple times. Every time I called, it rang several times and then hung up on me. I've waited for more than 30 minutes on my order now. All the whole, drive thru is steady moving, even people being pulled up and their orders brought out to them. This is ridiculous and now I'm late for work. I had to pull out and block the drive thru line and flag down a "manager" that was outside on her phone. She went in and grabbed my bag and said "sorry". Don't waste your time. Just go somewhere else.

Frequently Asked Questions About Bojangles

What are the daily dine-in hours at Bojangles in Sumter, SC?

Bojangles in Sumter is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.

Can I use the drive-through at Bojangles in Sumter? What are its hours?

Yes, the drive-through is available daily. It operates from 5:00 AM to 10:00 PM Sunday through Thursday, and from 5:00 AM to 11:00 PM on Friday and Saturday, with a 6:00 AM opening on Sunday.