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Arby's

4.2
(501 reviews)
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Business Details

1954 Mccrays Mill Rd, Sumter, SC
29150, United States
(803) 774-0040
http://www.arbys.com/locations/us/sc/sumter/1954-mccrays-mill-rd/store-8682
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1954 Mccrays Mill Rd, Sumter, SC
29150, United States

Hours

Reviews

4.2
501 reviews
5 stars
267
4 stars
142
3 stars
46
2 stars
18
1 star
28

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was hot and fresh, with specific praise for items like the roast beef and gyros.

Service Issues

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times and incorrect orders being common complaints.

Cleanliness

While some customers praised the cleanliness of the restaurant, others reported unsanitary conditions, particularly in the bathrooms.

Customer Service

The staff received mixed reviews; while some customers appreciated friendly and attentive service, others experienced rudeness or unprofessional behavior.
  • DS
    Delores Shaginaw
    Feb 13, 2026
    4.0
    Hot food
  • CH
    Christopher Holladay
    Feb 8, 2026
    1.0
    Stopped on 2/8/26 at 8 pm and they were closed. 🤷‍♂️ I guess because of a Super Bowl? Idk.
  • GB
    Gena Bartell
    Dec 29, 2025
    5.0
    Enjoyed my meal asked for hot fries and got them. I was very surprised that the cashier remembered my last name. Haven’t been there in a few months. That was nice to be remembered. Thank!
  • RJ
    Ronnie Jackson
    Nov 16, 2025
    1.0
    After placing order at drive tru an got to window a black female an black male worker were playing with each other. Which is very unprofessional, I watched server handle fry box with bare hands. Then after leaving, my order was wrong. Instead of just a classic roast beef. I was given a Cheddar roast beef that was flat like someone flattened it with there hand. Will not go back. Service sucksđź‘Ž
  • DB
    D'Andre Bell
    Oct 8, 2025
    4.0
    Order 2 sandwich meals. When we got the food they gave us crinkle fries instead of the curly fries we ordered. They also forgot to give us our cheese sauce. Went inside and the cashier was nice about the mistake and made it right.
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Brand Certified Facts from Arby's

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Certified February 22, 2026Yext Knowledge Graph
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