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Brand Certified

Chipotle Mexican Grill

2.8
(503 reviews)

Business Details

1286 Broad St, Sumter, SC
29150, United States
(803) 469-0250

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
1286 Broad St, Sumter, SC
29150, United States

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM

Reviews

2.8
503 reviews
5 stars
146
4 stars
57
3 stars
55
2 stars
53
1 star
192
  • CM
    carmar marax
    6 days ago
    1.0
    4/2/26 Was my first time eating chipotle. By far the worst establishment i’ve ever been in!! Chicken was rubbery and hard i couldn’t even swallow it. Chips stale, Tomato Salsa wasn’t fresh. Burrito was absolutely horrible! As expensive chipotle is you would think you'd have good fresh food but apparently not! $130 Don’t ever waste your money on this establishment!! Never again!
  • AG
    Alec Gunsch
    Mar 31, 2026
    2.0
    I don’t usually write reviews for places but this one irked me just the right amount. Ordered hard shell chicken tacos for pickup. Didn’t check till I got back to my hotel but the tacos were soft shell and it looks like someone just tossed a handful of ingredients over all three tacos. One taco had literally no chicken in it, the other two had 3 or 4 pieces at most. Chips were also stale. Maybe just not ordering pickup is the play so you get eyes on your food first, idk
  • LB
    Luke Boon
    Mar 28, 2026
    1.0
    Horrible management . They never have enough food on specifically night shift. When I go in the morning they always have everything because their General Manager is usually there mornings. But sometimes when I go nights they never have any food, are short staffed , and have people on the line just not knowing what they are doing. Only one consistent worker there is always so kind and sweet. I see her in mornings and nights but mainly night shift. Even my coworkers know of this girl because she is the only one who is ever nice to the customers. She even interacts with my kid while she is waiting on me to make my bowl. Other than her every other employee looks like they hate being there and are only there for the paycheck and do the most minimal amount of work. I barely ever see the same face twice besides the girl I mentioned before. Probably the worst turnover rate ever. Always hiring but never have people at night. To the girl with the black hair and glasses who works at the cash register, you are too good for this job. Customers wish there were more people like you.
  • BR
    Bryan Rivera
    Mar 26, 2026
    1.0
    26 march 2026 at 4:40pm I walked in, no one taking care of customers, one of the workers was just standing around near the front of the restaurant, saw me waiting for service for a while before deciding to help. Nearly all the meat was gone. What remained was a sad dry few bits. The young lady that finally decided to help was rude and uninviting. I asked if there was any fresh meat and she said no. I asked how long the remaining meat had been out and said, “I don’t know, I just got here.” No attempt to ask anyone else who might’ve been working in the back. I walked out. I would not recommend anyone eat here. Poor attitude and sad state of food.
  • TN
    Taylor N
    Mar 21, 2026
    1.0
    Worst run Chipotle in the country. You really can’t make up how bad this place is. Let me give a few examples of different visits: Just now on Saturday 3/21/2026, I walk in customers are just sitting around the restaurant with no food. No one in line. Drive thru to go pickup line stretched around. I ask a guy if they are waiting for pickup, and he points and says “they are out of rice. They are making it but will be a while”. During my last visit, the employee did not know what a quasadilla was. He literally just give a tortilla. Then argued when my wife notified him that is not a quesadilla. Tables are always filthy. Fountain drinks often flat or out. It’s just so bad it needs to be shut down Edit update: forgot to mention the staff. It’s obvious morale is very very low. High turnover and never see same person more than once. Employees never seem happy to be there.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill Sumter serve?

Chipotle Mexican Grill Sumter serves customizable Mexican food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours for Chipotle Mexican Grill Sumter?

Chipotle Mexican Grill Sumter is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

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