Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
The worst Wendy's I've encountered. Understaffed. Over 15 minutes in the drive through from start to finish. The chicken sandwiches were over cooked and the chicken tenders were rubbery. French fries were so crisp we couldn't eat them. Very bad service, very bad food.
AU
Alexandra Umanzor
Feb 26, 2026
2.0
The wait time was incredibly long for no reason. Inside the window you can see they have plenty of staff, I thought well maybe they’re short staff. I try to give the benefit of the doubt, but that was not the case here. While waiting I witnessed a girl with a phone in her hand and a small stack of cups stick her hand inside the cups to dig out a small cup to fill for me. I think they could use training on time management and basic hygiene when handling orders. Phones are covered in bacteria!
TR
Teagan Rowe
Feb 22, 2026
1.0
I simply and politely ordered a chicken biscuit meal but asked if the chicken patty and biscuit could separately wrapped, I even said "if you could please". The woman very passive aggressively said "so you just want a chicken patty then?" To which I explained I wanted the meal just don't put the chicken biscuit together. She huffed into her mic, I then waited, she asked if I wanted anything else I ordered the number eight breakfast burrito meal, she I guess got confused or couldn't hear me, asked what I wanted again so I repeated myself after she asked if I wanted a meal again, then it was just silent for quite a while....👀 She then came back and asked if that was everything and I said I wanted a sweet tea with both meals. When I pulled around to the window she was telling the man that was making the food that I wanted everything separate like it really was such an odd request. Anyway, they got some of my order right and my autistic son kept apologizing that he made them upset and that really made me sad and mad because he shouldn't have to feel bad for simply wanting his chicken patty and biscuit separate.
MC
Mason Corniel
Jan 17, 2026
1.0
Worst customer service I’ve ever had in my life. Lady was rude. Taking orders manager, encouraged it, and even laughed with the unprofessionalism that happened. Definitely not gonna return.
BM
Bruce Mcintyre
Jan 17, 2026
1.0
Bad experience awhile eating i found hair in my food.
What are the operating hours for Wendy's drive-through?
The drive-through at Wendy's on 10012 Dorchester Rd is open from 6:30 AM to 2:00 AM Monday through Thursday and Sunday, and until 3:00 AM on Fridays and Saturdays.
Does this Wendy's location serve breakfast?
Yes, this Wendy's location in Summerville, SC serves breakfast including combos, sandwiches, coffee, and sides.
Can I order Wendy's food online or via an app?
Yes, you can order Wendy's food through their mobile app or online at order.wendys.com.
What payment methods does Wendy's accept?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's menu website, via their mobile app, and in-restaurant on a nutrition poster.
Is there a Wendy's app for easy ordering?
Yes, you can download the Wendy's app from the Apple App Store to order quickly and access deals.
How can I contact Wendy's at 10012 Dorchester Rd for feedback or questions?
You can contact their Customer Care team via live chat on their Contact page or call this location directly at (843) 871-3685.
Are there other fast food restaurants near Wendy's on Dorchester Rd?
Yes, nearby fast food options include Hardee's and Waffle House, which you might consider visiting before or after your meal at Wendy's.
Where can I find a nearby grocery store or pharmacy when visiting Wendy's?
Lowes Foods grocery store and Walgreens pharmacy are conveniently located nearby, great for running errands before or after your Wendy's visit.
Is there a nearby gas station close to Wendy's on Dorchester Rd?
Yes, there are BP gas stations close by where you can refuel your vehicle during your visit to Wendy's.
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