Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported long wait times, often exceeding 30 minutes, both in the drive-thru and for in-store orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.
Customer Service
Feedback indicated a lack of professionalism and friendliness among staff, with some customers feeling ignored or treated rudely.
Food Quality
While some customers praised the freshness of the food, many others complained about cold, stale, or poorly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and floors.
TJ
Todd Johnson
5 days ago
1.0
Long and slow line
Paided for my food in the drive trough and they forgot part of my food that I ordered. Also didn't even get a straw for my drink.
XX
xSniperWolf96
Dec 28, 2025
1.0
This was an absolute horrible almost jokey experience, the lady wasn’t paying any attention and took about 3 minutes before we even got acknowledged at the speaker , had to repeat everything twice as if she wasn’t paying attention, and was sitting in the drive through for about 20 mins for just 2 frosty’s and a bowl of chili lol, this location needs to do better, to top it all off they try to run my women’s card twice after waiting 20 said minutes this women comes out and ask us for our card again… nah this Wendy’s is sketchy forever for that.
CG
Cameron Greene
Dec 20, 2025
1.0
10 minute wait without even being greeted or told anything and completely ignored at the front while in the only one in line
MH
maria henneman
Dec 11, 2025
5.0
I actualy had an error with my order yesterday but I was called by the store manager the same day. I didn't answer the call bc I didn't recognize the number but I called her back today. She offered to replace my order at no charge and was very nice about the whole situation. It was like talking to a mother figure in the best of ways. She really cares about her customers and my replacement sandwiches were so hot and fresh I had to wait a bit to eat them lol. If you're ever not satisfied with what you get, management will definitely step up and take good care of you
LM
LaTenya Mitchell
Dec 10, 2025
1.0
All i asked for was a salad and a lemonade. I have a heavy accent so i had to repeat the order FOUR times and whatever woman was working asked if i wanted a pomegranate salad WHICH ISN'T EVEN ON THE MENU. she then said i can get out of line when i gave her the same nasty energy she gave me and she proceeded to ignore me and a line full of customers for over an hour!!!! she cussed me out and threatened to call the cops!!! will be calling corporate
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-through?
The drive-through at Wendy's on 10012 Dorchester Rd is open from 6:30 AM to 2:00 AM Monday through Thursday and Sunday, and until 3:00 AM on Fridays and Saturdays.
Does this Wendy's location serve breakfast?
Yes, this Wendy's location in Summerville, SC serves breakfast including combos, sandwiches, coffee, and sides.
Can I order Wendy's food online or via an app?
Yes, you can order Wendy's food through their mobile app or online at order.wendys.com.
What payment methods does Wendy's accept?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's menu website, via their mobile app, and in-restaurant on a nutrition poster.
Is there a Wendy's app for easy ordering?
Yes, you can download the Wendy's app from the Apple App Store to order quickly and access deals.
How can I contact Wendy's at 10012 Dorchester Rd for feedback or questions?
You can contact their Customer Care team via live chat on their Contact page or call this location directly at (843) 871-3685.
Are there other fast food restaurants near Wendy's on Dorchester Rd?
Yes, nearby fast food options include Hardee's and Waffle House, which you might consider visiting before or after your meal at Wendy's.
Where can I find a nearby grocery store or pharmacy when visiting Wendy's?
Lowes Foods grocery store and Walgreens pharmacy are conveniently located nearby, great for running errands before or after your Wendy's visit.
Is there a nearby gas station close to Wendy's on Dorchester Rd?
Yes, there are BP gas stations close by where you can refuel your vehicle during your visit to Wendy's.