Wendy's

3.4
2049 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
740 N. Main St., Summerville, SC
29483, United States

Hours

Reviews

3.4
2,049 reviews
5 stars
711
4 stars
462
3 stars
282
2 stars
152
1 star
442

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times, often exceeding 20-30 minutes, both in drive-thru and inside the restaurant.

Food Quality

Many reviews mentioned cold or poorly prepared food, with specific complaints about burgers, fries, and breakfast items.

Staff Friendliness

While some customers praised individual staff members for their friendliness, others reported rude or unhelpful service, particularly from management.

Order Accuracy

Numerous customers experienced issues with incorrect orders, including missing items and wrong food being served.

Cleanliness

Several reviews highlighted unsanitary conditions, particularly in the bathrooms and dining area, leading to a negative dining experience.
  • DD
    Deathbane87
    Nov 15, 2025
    1.0
    Horrible experience, I will only come back to see how it is again and rate them q star again if I have to wait 30 minutes for my to go order while they focus ONLY ON MOBILE ORDERS I managed a wendys in Tennessee, this is not how business is supposed to be done, guests in the lobby and drive thru are a priority number 1, my burgers were old and stale I spent 40 dollars worst wendys I've been to in a very long time, my wife got a salad and the croutons were just a fine powder in the bottom of the bag this is horrible the fries were older than 30 minutes cause we were in there that long and I watched them not stir them result them or even make new ones and throw out the old ones. This is very bad and I will be letting my wife make a rating on this place also if this is not corrected.
  • JA
    Jamie Andrews-Tindal
    Nov 2, 2025
    1.0
    I cannot think of a time that I have eaten here where they have gotten my order right. Not one single time. In this visit, they left out four items. You think I would learn my lesson and just not order from here anymore, but I continue to give them chances and i am always let down. Store is filthy. The only positive thing i can say is that the cashier was friendly.
  • TR
    Thomas Ratliff
    Nov 1, 2025
    1.0
    We order on Uber eats a decent amount.. we have stopped ordering from Wendy's so much due to constant issues. A month ago we ordered and 4 different drivers went to pick up order and canceled pickup due to issues at the restaurant. We waited 2 hours until I canceled and I went to pickup food from somewhere else. Tonight we ordered and only received 1/2 of our order. Driver was willing to go back and manager told us there was nothing they could do about it. I needed to address with Uber. This last one happens often when we order. Everytime we order from them we regret it. We will no longer be ordering from this Wendy's.
  • DW
    Debbie Weekes
    Oct 26, 2025
    1.0
    Soda machine sprayed soda on us. Hamburgers were cold to touch, and the cheese wasn't at all melted. French fries and chicken nuggets were good. The younger people working there were amazing and tried to help the customers .
  • TT
    Tyrra Townsend
    Oct 20, 2025
    3.0
    Unfortunately, all wendys are the same drive thru lines are long and it takes forever to get basic food. The guy at the drive thru window was very friendly and professional nevertheless

Frequently Asked Questions About Wendy's

Is Summerville #57 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.