Wendy's

3.4
984 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
799 Jedburg Road, Summerville, SC
29483, United States

Hours

Reviews

3.4
984 reviews
5 stars
391
4 stars
176
3 stars
116
2 stars
67
1 star
234

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff often being rude or unhelpful.

Drive-Thru Issues

The drive-thru is frequently reported as closed or slow, causing frustration among customers.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, or food not being prepared as requested.

Food Quality

While some customers enjoyed the food, there were consistent complaints about cold or stale items.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and drink stations.
  • PO
    Priciliano Ojeda
    Nov 16, 2025
    1.0
    Dam Walmart chicken sandwich horrible
  • AR
    Amanda Reed
    Nov 16, 2025
    4.0
    The employees were all very kind and helpful. The one thing that needs to be corrected here are the hours of operation for this business. They are not open 24 hours. I went in on a Sunday morning around 7:30 am and they were just opening up and getting started. They do not have a third shift at this location so they definitely need to fix the hours.
  • VO
    Valerie Ott
    Nov 6, 2025
    1.0
    This used to be my favorite Wendy's but after the ignorance I dealt with tonight don't worry I won't be back. I understand if you don't want to take orders for the drive-thru which was open for people to drive-thru but you can't hand out mobile orders? But yet when I have to park after my long day of working in downtown Charleston, but when I walk out its I know sooo funny the workers you have standing around hanging out the drive-thru window laughing and talking to another worker standing outside in the parking lot just chit chatting it up. I'm so glad yall thought to make sure I seen you after I voiced I couldn't understand why you couldn't hand out mobile drive-thru order out the window! Several employees standing around and you can't hand out mobile orders 🤔 but you can make sure you have workers hanging out the drive-thru window to chit chat 🤣 Also I know how a Jr bacon cheeseburger is made! Been eating them for years! Pretty sure its more than just a stale pc of burger and cheese n bacon but thats probably my doing because I didn't understand why I couldn't get my drive-thru mobile order just handed to me out the window!
  • AC
    Ashley Cooper
    Oct 24, 2025
    1.0
    I’ve never ever experienced such bad customer service in my life. We attempt to place an order in the drive through (which is rarely open). After waiting for several minutes a woman finally came across the intercom with a very annoyed tone. We placed our order and were met with her literally SCREAMING asking what we want to drink. We attempted multiple times to answer her but couldn’t get a word in over her cutting us off screaming. We stated there was no reason to yell and were told to “have a good night.” She refused to even take our order. We drove away completely dumbfounded. We have no clue what set her off or why we deserve to be spoken to like that. I will absolutely NEVER return to this Wendy’s and I’m making sure everyone I know does the same. Jedburg Wendy’s… you need better employees. That encounter was horrendous.
  • GU
    Google User
    Oct 18, 2025
    1.0
    No drive thru open but 4 people is workin inside, manager needs to run her drive thru instead of bossing people around, I heard her told an employee she gets off at 3 and 4 people was coming in, so you couldnt run your drive thru and prepare food till 3? At McDonald's the managers was doin both prepare food and run drive thru...even i did both before when I worked at McDonald's, so much comments on the drive thru not being open but the owner or HR dont seem to do anything about this situation because this been goin on for years looking back at reviews... order took too long so hopefully I get my money back after I canceled it, ALMOST ALWAYS NO DRIVE THRU , THATS FOR QUICK PICK UP FAST , SOME PEOPLE DONT GOT TIME TO WAIT 20 MINUTES FOR THEY FOOD THATS WHY DRIVE THRU IS USED!! NO SIGN UP THIS TIME TO LET PEOPLE KNOW IT WAS NO DRIVE THRU SO AFTER 2 CARS AHEAD OF ME SAT THERE FOR 5 MINUTES THEY WENT INSIDE...

Frequently Asked Questions About Wendy's

Is Jedburg Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.