Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.2
349 reviews
5 stars
150
4 stars
37
3 stars
18
2 stars
33
1 star
111
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unresponsive, or dismissive towards customers.
Speed of Service
Many customers reported extremely long wait times, particularly in the drive-thru, with some waiting over 30 minutes for their orders.
Food Quality
Several customers expressed dissatisfaction with the quality of food and smoothies, noting issues such as incorrect orders, poorly blended smoothies, and missing ingredients.
Staff Training
Feedback indicated a need for better staff training, as many reviews mentioned unprofessional behavior and lack of urgency among employees.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service and noted improvements in the overall experience.
- VCVonjakob CainNov 4, 20251.0I went through the drive thru at this location at 8:40PM 11/4/2025…. ON A TUESDAY only to be told by a couple 17 year old girls that they usually stop serving at 8:40PM ahahahahahaha. what??????? Because they close so soon at 9pm I was told…. Took all of four minutes to make a smoothie and heat up a flatbread sandwich.
- KBKawhi babySep 19, 20251.0I only gave one star because I couldn’t give zero. The customer service at this location is awful. Not one employee acknowledged me when I walked in. I stood at the counter for five minutes while the drive-thru girl finished her order, and another employee wiped down the counter without saying a word. When I finally placed an order, I was told a higher price than advertised. They didn’t bother to adjust it, so I walked out. This location is an absolute joke.
- JWJames WilliamsJun 30, 20253.0PB Protein Crunch is horrible!!!!!!! Thai Chicken is great even though they didn't spread the meat out in the wrap.
- RCRobert CarterJun 29, 20255.0Place was great. Service with speed was impeccable. Will be back soon! Thank you!
- JSJas SullivanJun 25, 20251.0If I could give this Tropical Smoothie Cafe 0 stars, I would. This location specifically, is one of the worst Tropical Cafes I have ever been to. It seems like everytime I come here something is always wrong. For one, they are extremely slow. I would say maybe it’s because they’re understaffed which would’ve been more understandable but, they’re not! I noticed the employees at this location just don’t move with any sense of direction or urgency at all & that goes for inside service as well as drive thru. Secondly, the smoothies are never made correctly and taste like nothing. I’m not sure if they’re rushing the blending process or whatever the case is… but I’m always served my smoothie with large chunks of fruits and ice. I have to wait for it to melt to be able to enjoy it and when it does melt down some, it’s not enjoyable anyways because by that point it just taste like water. Absolutely no flavor. I never have this problem with the other tropical smoothie cafes. Even the ones in other states when I travel. ONLY this location in particular sucks. Not to mention if you try and call them for anything like an issue or needing help with something, the phone lines for this store only are disconnected and don’t work. I have tried to call and also email the corporate office to express my concerns about this location but no one has gotten back to me. Mind you this was months ago…. Tropical Smoothie Cafe is great & I love their smoothies and food, I’ve been a customer for years but this store in particular needs an entire new staff. Especially management. What really sucks is this location is in such a convenient spot but sadly I would not recommend going here to anyone. Save yourselves the headache & just avoid this one. The other ones however, are great.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the regular dining hours for Tropical Smoothie Cafe in Summerville?
The cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 9:00 AM to 8:00 PM on Sunday.
Are there options for delivery and curbside pickup at Tropical Smoothie Cafe?
Yes, Tropical Smoothie Cafe offers delivery, curbside pickup, in-store pickup, and same-day delivery services.
What types of meals can I order at Tropical Smoothie Cafe?
You can order breakfast, brunch, lunch, dinner, and late night meals at Tropical Smoothie Cafe.
What types of food and beverages does Tropical Smoothie Cafe specialize in?
The cafe specializes in smoothies, wraps, flatbreads, bowls (including acai bowls), salads, quesadillas, and treats, with options such as vegan and gluten-free.
What payment options are accepted at Tropical Smoothie Cafe?
Tropical Smoothie Cafe accepts American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, and Visa.
Is there a drive-through available at Tropical Smoothie Cafe and what are its hours?
Yes, there is a drive-through open from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 8:00 AM to 9:00 PM on Sunday.
Are there any nearby medical centers or doctors close to Tropical Smoothie Cafe?
Yes, nearby medical centers and doctors include the Hand Institute of Charleston, East Cooper GI - Summerville, High Tide Internal Medicine - Summerville, and multiple individual specialists like Rya Kaplan, MD and Eric Angermeier, MD.
What nearby beauty and wellness services can customers visit after enjoying Tropical Smoothie Cafe?
Nearby beauty and wellness services include Simply Spa LLC, Simply Bella Skin, Urban Nails Co., The Skin Studio, Coastal Beauty Aesthetics, and several nail and hair salons like Tomilynns Nails and Kai Hair Co.
What nearby financial and business resources are available close to Tropical Smoothie Cafe?
Customers can find financial services such as CPM Federal Credit Union - Summerville and business spaces like Serendipity Labs - Summerville Nexton near Tropical Smoothie Cafe.