Tropical Smoothie Cafe

3.2
352 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
200 Nexton Square Dr, Summerville, SC
29486, United States

Hours

Reviews

3.2
352 reviews
5 stars
151
4 stars
37
3 stars
18
2 stars
33
1 star
113

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rudeness and lack of acknowledgment from staff.

Food Quality

Several reviews highlighted issues with food quality, including poorly prepared smoothies and incorrect orders.

Speed of Service

Customers frequently complained about long wait times, both in-store and at the drive-thru, often exceeding reasonable expectations.

Cleanliness

The cleanliness of the restaurant, particularly the restrooms, was criticized by multiple customers.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and the quality of certain menu items.
  • JJ
    James
    Dec 27, 2025
    1.0
    Super high priced very high calorie drinks; the food is about a notch better than at a gas station. Probably the various drinks at the gas station are similar and cheaper. The best part is the free WiFi
  • BM
    B M
    Dec 20, 2025
    1.0
    As of opening 12/30 the restaurant restroom was completely disgusting, I brought to the attention of the server. I returned hours later and it was in the same condition. They definitely could’ve placed an out of order sign on the door than have their customer walk in seeing this filth. This is also concerning of anyone serving food to the public using this restroom.
  • VC
    Vonjakob Cain
    Nov 4, 2025
    1.0
    I went through the drive thru at this location at 8:40PM 11/4/2025…. ON A TUESDAY only to be told by a couple 17 year old girls that they usually stop serving at 8:40PM ahahahahahaha. what??????? Because they close so soon at 9pm I was told…. Took all of four minutes to make a smoothie and heat up a flatbread sandwich.
  • KB
    Kawhi baby
    Sep 19, 2025
    1.0
    I only gave one star because I couldn’t give zero. The customer service at this location is awful. Not one employee acknowledged me when I walked in. I stood at the counter for five minutes while the drive-thru girl finished her order, and another employee wiped down the counter without saying a word. When I finally placed an order, I was told a higher price than advertised. They didn’t bother to adjust it, so I walked out. This location is an absolute joke.
  • AD
    Amber Driver
    May 28, 2021
    1.0
    After going to DoorDash to place an order, I was informed that my the restaurant was “temporarily unavailable”. I called to ask why as their Uber Eats was open and not DoorDash, they said they didn’t know. So being the very understanding fellow restaurant employee I am, I placed an order through Uber Eats. Five minutes later I receive a notification that my order had been cancelled. No big deal, I thought, they must just be sold out of something I ordered. I called to ask why my order was cancelled, so I could replace the order. Then I was told that the restaurant has no access to the order. Not believing this for a second (keep in mind that a lot of my job has been handling orders through delivery services, always through a tablet), I asked if they had a tablet in the building. The woman on the phone said “We have our monitors”, I asked again about a tablet issued through Uber Eats, before being hung up on.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the regular dining hours for Tropical Smoothie Cafe in Summerville?

The cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 9:00 AM to 8:00 PM on Sunday.