Papa Johns Pizza

3.3
278 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Summerville, SC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Summerville pizza for any occasion. Call us for pizza delivery in Summerville or stop by 1525 Old Trolley Rd. for carryout to order the best pizza in Summerville, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1525 Old Trolley Rd., Summerville, SC
29485, United States

Hours

Reviews

3.3
278 reviews
5 stars
120
4 stars
30
3 stars
18
2 stars
22
1 star
88

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported significant delays and problems with delivery, including orders arriving cold or not at all.

Customer Service

Feedback highlighted poor communication and unprofessional behavior from staff, with several customers expressing dissatisfaction with how their concerns were handled.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about undercooked or overcooked pizzas, missing toppings, and overall dissatisfaction with the taste.

Positive Experiences

Despite the negative feedback, some customers praised the taste of the pizza and the friendliness of certain staff members, indicating that experiences can vary.
  • SS
    Sheila Skidmore
    Nov 14, 2025
    1.0
    Ordered our pizza almost 2hrs ago called to see where it was and it’s still at the store. They said that they were waiting for an uber driver to pick it up. So we said we would just come and pick it up. They gave us back our delivery fee of $5 and our pizza is cold from sitting there that long. They offered to remake it but it would be 30 minutes uh NO! We won’t be ordering from them again and my husband is going to call the Mgr tomorrow to talk to him about their service.
  • DE
    Dean Elsey
    Nov 9, 2025
    1.0
    Horrible communication. Never received my delivery order.
  • KK
    KF
    Nov 1, 2025
    1.0
    We've been trying to order for hours. Tried using Uber Eats at first & waited over an hour just for them to cancel. Tried giving them the benefit of the doubt & called instead. I asked if it was too late to order as it was almost 12:30am & they close at 1am. I was assured there was no issue & my order was placed. Then, I ended up getting a call at 12:40 that they decided to stop taking orders early tonight so they could get an early start on cleaning... Beyond ridiculous.
  • LS
    Luke Summers
    Oct 31, 2025
    1.0
    Ordered pizza online at 7:30. Delivery was supposed to be by 8: 15. At 8:30 I called and was told it would be 30 more minutes. At 9:15 I called and was told it would be another 30 minutes. At 9:45 I called and they said that it would be another hour. Absolutely atrocious timeline. It's not hard to toss pre-made pizza dough throw cheese and toppings on it put it in the oven and get it out the door..... but they are incapable of doing it.
  • MS
    monty sanders
    Oct 19, 2025
    1.0
    Just ordered tonight and when my pizza never came i was told an hr later that they were still waiting on door dash to pick it up. Meanwhile my son has yet to have dinner and school is in the morning. My wife had to leave here at 1030 pm to pick up a pizza that was probably overpriced due to delivery prices. I'm overly dissatisfied I demand a full refund and next time it'll be pizza hut

Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for Papa Johns Pizza in Summerville?

Papa Johns Pizza is open daily from 10:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.

What types of food can I order from Papa Johns Pizza in Summerville?

You can order pizza, wings, desserts, breadsticks, cheesesticks, and beverages at Papa Johns Pizza.