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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Summerville is here with warmth and welcome. Panera Bread. Food as it should be.
Numerous customers reported rude and inattentive staff, with many experiences highlighting poor customer service and disorganization.
Food Quality
Several reviews mentioned issues with food quality, including incorrect orders, poorly prepared items, and dissatisfaction with portion sizes.
Cleanliness
Customers noted unsanitary conditions, including dirty tables and unpleasant odors within the restaurant.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and delays in service, leading to frustration.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service during their visits.
LB
LISA B
Nov 11, 2025
3.0
Haven't been in awhile and the kiosks take longer than having someone added to the counter. I still had to wait in line to get a cup for water. Salad was sub-par. Waited awhile for it and it wasn't too crowded.
BR
Big Daddy Red
Oct 26, 2025
2.0
Worst Panera in the area. Coffee is always either empty or cold. They shut down the soda machines and Coffee station well before closing time. Whatever they use to clean the floors with makes the place smell rotten.
DL
Dani Lamphier
Oct 17, 2025
5.0
Friendly staff , great service.
CC
candles762001
Sep 27, 2025
1.0
I went to the drive thru and order a green tea and an avocado toast...when the food was presented it was wrong so I went inside to advised the order was incorrect. The rude drive thru cashier who took the order states what's wrong now 😒...I advised it was the wrong order and she replied well I ask you twice....strike one...she wave her hand in a shooing motion well I can't take that back and the store manger at the time refund the money...the order was replaced correctly and my name was called and I asked the drive thru order taker her name and she replied "why"...I said because it is your job as a customer service representative to provide your name when asked..she said Kate...I left and when I saw the presentation of how the food was made I return and ask for a refund for that as well..I was so mad I called the store to request to speak with the general manger and was told by the same girl manager the is on vacation...I asked for the name of whom I'm speaking too..now she said her name is Michelle...so Kate change to Michelle I will never go back to this location as long as this rude ssa order taker is there...
TD
Tamara Diebold
Sep 18, 2025
1.0
I don’t know who is running this place, but they need to make a change. I ordered something they were out of. That happens sometimes. But, why wouldn’t you tell me before I get all the way to the drive thru window?
What are the operating hours of Panera Bread in Summerville, SC?
Panera Bread is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM.
Can I order delivery from Panera Bread?
Yes, Panera Bread offers delivery service daily during their operating hours.
What meals does Panera Bread serve?
Panera Bread serves breakfast, lunch, brunch, and dinner.
Does Panera Bread have a drive-thru service?
Yes, Panera Bread Summerville location has a drive-thru service.
What types of food and specialties does Panera Bread offer?
Panera Bread offers soups, salads, sandwiches, freshly-baked artisan breads, specialty breads, flatbread sandwiches, vegetarian broth bowls, and their 'You Pick Two' and Power Menu options.
Which payment options are accepted at Panera Bread?
Panera Bread accepts American Express, Cash, Discover, Mastercard, and Visa.
Is there free Wi-Fi available at Panera Bread?
Yes, Panera Bread offers complimentary Wi-Fi for customers.
What nearby places can I visit before or after dining at Panera Bread?
Nearby places include King's Grant Private Playground, a park and museum ideal for families; Low Country Fossil Frenzy, a hobby and gift shop; and Massage Envy Spa Wescott, a wellness and massage center. These offer activities ranging from outdoor fun to relaxation.
Are there other dining options near Panera Bread?
Yes, nearby dining options include Firehouse Subs Cedar Grove, City Vibes Bar & Lounge offering American and African cuisine, Charleston Sports Pub, and Pizza Hut for pizza and chicken dishes.
How can I reach Panera Bread using nearby services?
Panera Bread is close to professional services like Advyon for IT support and Malone Workforce Solutions for employment assistance, making it convenient for business or job seekers to visit the café for meals or meetings.