Panera Bread

3.5
429 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Summerville is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
9480 Dorchester Rd, Summerville, SC
29485, United States

Hours

Reviews

3.5
429 reviews
5 stars
182
4 stars
78
3 stars
37
2 stars
33
1 star
99

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, slow service, and incorrect orders.

Food Quality

Customers reported inconsistent food quality, with some items being poorly prepared or missing key ingredients.

Pricing Concerns

Many customers felt that the prices were too high for the quality and quantity of food received.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and unpleasant odors in the restaurant.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service at times, indicating potential for improvement.
  • GK
    gopinath k
    Dec 31, 2025
    2.0
    The worst service ever, the attendants don’t have the basic courtesy to deal with customers.
  • AB
    Aaron Been
    Dec 31, 2025
    1.0
    Terrible customer service and rude staff. I’m sorry you are short staffed but you still need to treat customers respectfully. Why would you close the drive through 3 hours before closing
  • AA
    Amber Avant
    Dec 27, 2025
    2.0
    Bro yall have the most unenthusiastic cashier and the slowest drive thru I’ve been to in Charleston. Got me heated stuck in this tight space and I can’t even leave smh
  • TO
    therese oquin
    Dec 22, 2025
    2.0
    Haven’t tried Panera’s in a while because of the service and the food. I thought I’d give this location a try. Very few customers in the restaurant. I am the only one in line and stood there for about 3 to 5 minutes with no sign of life! I finally lightly said “hello?“ An “attitudy”employee came around the corner immediately, no smile, and no expression, and simply said how can I help you? I asked how old the coffee was and if it was fresh and she replies “I don’t know, I just got here.” I said, could you ask somebody?she said no, we all just got here, none of us know. I said, could you make some fresh coffee? She says: I’ll just go get you coffee from the drive-through.Coffee was lukewarm. don’t most restaurants that are known for coffee time their Coffee for freshness and expiration?I went to pick my food up at the window and smiled at the person and said thank you, and this person looked at me expressionless, silent, and walked away. the bagel was pretty good, it, Geez…won’t be returning here
  • JK
    J.C. Klutch
    Dec 21, 2025
    4.0
    It’s essentially what you are looking when you get to a Panera. Very good consistency of the product and a fairly good value. This particular location has friendly people and quick service and overall a very good experience.

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations.

What are the operating hours of Panera Bread in Summerville, SC?

Panera Bread is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM.