Panera Bread

3.5
421 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Summerville is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
9480 Dorchester Rd, Summerville, SC
29485, United States

Hours

Reviews

3.5
421 reviews
5 stars
181
4 stars
77
3 stars
36
2 stars
29
1 star
98

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and inattentive staff, with many experiences highlighting poor customer service and disorganization.

Food Quality

Several reviews mentioned issues with food quality, including incorrect orders, poorly prepared items, and dissatisfaction with portion sizes.

Cleanliness

Customers noted unsanitary conditions, including dirty tables and unpleasant odors within the restaurant.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and delays in service, leading to frustration.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service during their visits.
  • LB
    LISA B
    Nov 11, 2025
    3.0
    Haven't been in awhile and the kiosks take longer than having someone added to the counter. I still had to wait in line to get a cup for water. Salad was sub-par. Waited awhile for it and it wasn't too crowded.
  • BR
    Big Daddy Red
    Oct 26, 2025
    2.0
    Worst Panera in the area. Coffee is always either empty or cold. They shut down the soda machines and Coffee station well before closing time. Whatever they use to clean the floors with makes the place smell rotten.
  • DL
    Dani Lamphier
    Oct 17, 2025
    5.0
    Friendly staff , great service.
  • CC
    candles762001
    Sep 27, 2025
    1.0
    I went to the drive thru and order a green tea and an avocado toast...when the food was presented it was wrong so I went inside to advised the order was incorrect. The rude drive thru cashier who took the order states what's wrong now 😒...I advised it was the wrong order and she replied well I ask you twice....strike one...she wave her hand in a shooing motion well I can't take that back and the store manger at the time refund the money...the order was replaced correctly and my name was called and I asked the drive thru order taker her name and she replied "why"...I said because it is your job as a customer service representative to provide your name when asked..she said Kate...I left and when I saw the presentation of how the food was made I return and ask for a refund for that as well..I was so mad I called the store to request to speak with the general manger and was told by the same girl manager the is on vacation...I asked for the name of whom I'm speaking too..now she said her name is Michelle...so Kate change to Michelle I will never go back to this location as long as this rude ssa order taker is there...
  • TD
    Tamara Diebold
    Sep 18, 2025
    1.0
    I don’t know who is running this place, but they need to make a change. I ordered something they were out of. That happens sometimes. But, why wouldn’t you tell me before I get all the way to the drive thru window?

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations.

What are the operating hours of Panera Bread in Summerville, SC?

Panera Bread is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM.