Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.3
373 reviews
5 stars
134
4 stars
67
3 stars
36
2 stars
34
1 star
102
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect food.
Service Speed
Customers consistently noted slow service, particularly in the drive-thru, with long wait times reported.
Food Quality
There were numerous complaints about food being cold, stale, or poorly prepared, with some customers expressing dissatisfaction with the overall quality.
Staff Attitude
While some staff members received praise for their friendliness, others were described as rude or inattentive, leading to a negative customer experience.
- CSChristina Santana4 days ago1.0No customer service through the drive through window! Didn’t say hello , good bye have a nice day nothing they just put there hand out for the money.! Then they forgot our sauce , so we waited the girl opened the window no how can I help you, just put her ear out window waited for my response and then shut the window. Not a good by have a nice day just shut the window! Crazy! They need hospitality training!!
- CDCherish Darley4 days ago1.0Bad service the girl at the window was so rude looked at us dum didn’t say hi or hello didn’t talk on there phones the hole time they have dark hair there 2 girls can’t believe this
- GGGary Goldman aka G-ManDec 30, 20251.0Nobody spoke English there the time I visited for me to explain th incorrect order i received. The restaurant was also dirty. Trash was on floor and the area to get the napkins was filthy.
- CWCarolyn WeathersDec 22, 20251.0This location (Hwy 78 and Jedburg Rd by Food Lion) leaves a lot to be desired. I have stopped at this location 4 times since they opened and they have left something off of my order 3 times. I will find somewhere else to stop for a quick snack or supper. It is definitely not fast food and they can't get an order right. It was right on the screen in the drive through but not in the bag when I got home. So done with this place.
- JHJoseph HarmonDec 17, 20251.0Worst place ive ever seen they always get our stuff wrong ive got it uncooked and parts of our order not in the bag very rude the other night done it though my wife and little girl wait 45 minutes it was a pickup order and they said on her app she just picked it up so she pulled around and they hadn't started it yet they said lol anyway ill eat at the other ones in my area but not this one
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Summerville, SC?
McDonald's operates from 5:00 AM to 11:00 PM Monday through Wednesday and Sunday, and from 5:00 AM to 2:00 AM Thursday through Saturday.
When is the drive-through service available at this McDonald's location?
The drive-through is open from 5:00 AM to 11:00 PM Monday through Wednesday and Sunday, and from 5:00 AM to 2:00 AM Thursday through Saturday.
What are the delivery hours for McDonald's at this location?
Delivery service is available from 6:00 AM to 10:00 PM Monday through Wednesday and Sunday, and from 6:00 AM to 1:00 AM Thursday through Saturday.
Which payment options does McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does this McDonald's location provide?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Is McDonald's in Summerville accessible for people with disabilities?
Yes, the location has wheelchair accessible entrance, seating, and restrooms, along with high chairs and restrooms suitable for all genders.
Does McDonald's offer breakfast all day or during specific hours?
McDonald's serves breakfast as part of their menu but specific breakfast hours are not provided; it's best to check the menu or app for exact breakfast timing.
What nearby places can I visit after dining at McDonald's?
You can visit Dunkin' Donuts for coffee, Hunt Brothers Pizza for more meal options, or Cravings Soft Serve for ice cream and smoothies, all located close by.
Are there convenient gas stations near McDonald's where I can refuel?
Yes, nearby gas stations include Hess Express, Speedway, bp, Kangaroo Express, and Circle K, convenient for refueling before or after your visit.
Is there a grocery store or retail shopping nearby McDonald's?
Yes, Food Lion supermarket and Dollar General discount store are nearby, great for grocery and retail shopping in the area.