McDonald's

3.2
2532 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1520 N Main St, Summerville, SC
29483, United States

Hours

Reviews

3.2
2,532 reviews
5 stars
792
4 stars
464
3 stars
453
2 stars
226
1 star
597

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers feeling ignored or mistreated.

Wait Times

Customers consistently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and for in-store orders.

Food Quality

Many customers complained about cold, poorly prepared food, with several mentioning incorrect orders and unsatisfactory taste.

Management Issues

Several reviews pointed to poor management practices, including lack of staff training and inadequate response to customer complaints.

Cleanliness

While some customers noted cleanliness, many others reported dirty conditions and a lack of attention to maintaining the restaurant.
  • PM
    pepsi man
    6 days ago
    1.0
    If i could rate 0 stars I would have, placed an order online and came thru drive thru only to be ignored and that they’re only serving breakfast. Came inside to place an order for breakfast, kiosks were closed and the person upfront walked away from the counter. Won’t be back.
  • KS
    kristi salvo
    Nov 16, 2025
    3.0
    The food is… McDonald’s - it is what it is. But the drive thru is consistently the slowest I’ve ever encountered in any McDs, but especially compared to all the others around it. It’s been this way for YEARS, so whatever it is, it’s systemic. Or management. Idk why I keep trying, but every 6mos or so, I give it another shot cuz it’s the closest one to me. It’s literally faster to go to one further away from my house, plus wait in a line of 8+ cars than to wait for one or two cars ahead of me at this one. Today was 2 cars ahead and I’ve been waiting literally 17 minutes already. C’mon - this is MCDONALD’S, not a sit down. crazy.
  • TK
    Trevor King
    Nov 16, 2025
    5.0
    One of the last McDonalds that, more often than not, everything is actually in the bag and made the way requested when you get home. This is really one of two that we still patronize, the other being the one on St.James Ave. in front of Walmart in Goose Creek. We live in Moncks Corner, and haven't been to that McDonalds in years due to their lackadaisical approach to customer service and apparent inability to fill orders correctly.
  • PA
    Phresh Athletics
    Nov 14, 2025
    1.0
    4:45 - Morning crew during the week - horrible! Nothing is ever ready, they always have an attitude and the girl taking orders on the headset - never answers cause she’s too busy stuffing her face behind the counter (disgusting). The white young girl obviously hates being at the window. The manager in the back has no control over the crew - consistently fussing. Fire them and hire some new people. Now the afternoon crew - amazing!
  • HN
    Heather Nesci
    Oct 23, 2025
    1.0
    This is the WORST McDonald’s I have ever received food from IN MY LIFE!… Consistently?…. Sure; if your rating on horrible service, ATTITUDE via drive through, cold/sloppy packaged food, being ignored in store, wait times of 45min.+ & let’s not forget the ignorance + inability to resolve issues, a so called “Manager” on shift, practices when you call and share that you have your receipt and are missing food you ordered & payed for!!!!🤦🏼‍♀️🤦🏼‍♀️🤦🏼‍♀️🤦🏼‍♀️🤦🏼‍♀️….

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1520 N Main St, Summerville, SC?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, they offer delivery including same-day and no-contact delivery services.