Chipotle Mexican Grill

Reviews

• CM

  cherri mcgill

  Jan 2, 2026
  1.0
  This is a brand new store. Its filthy. Tables ALL were dirty. Shield between employee and customer was Filthy with food & fingerprints. Area where they set your bowl to make food was covered in old food. Sour cream & cheese. Drink station sticky and gross. Chips tasted like theyd been made at opening. Girl at register was on her phone the whole time. One dude at prep station, one dude making food. No one bothered cleaning up while there were no customers. There are never any adults in these stores anymore. Just kids who do nothing but talk and look at phones. This was chipoltes last chance. I will never eat here again. They have gone to hell like Moe's and panera. We actually came to this one when they first opened & when we walked into their ever filthy doors the lady in front of us said dont bother, they are out of everything. So we left and came back today. Several weeks later. All the chipolte in this area are disgusting.
• JW

  janae wilson

  Dec 31, 2025
  2.0
  We were excited to try this location since it’s right down the street from us, but unfortunately after about three visits, we won’t be returning. The food quality has been extremely inconsistent. Sometimes the food was bland or the chips were stale, and other times everything was overly salty. On more than one occasion, they were also out of certain proteins with no clear estimate on when they would be ready. During one visit in the early evening around 5 or 6 PM, my fiancé wanted chicken, but no one informed customers that it was unavailable. When we asked how long it would take, there was no clear answer. The employee on the line kept asking the grill staff and was repeatedly ignored. We eventually just settled for steak. To make matters worse, the employee preparing the food seemed visibly annoyed, which made the experience uncomfortable. Our most recent visit was four days ago, and the food was extremely salty. It’s frustrating that the quality swings so drastically from bland to overly seasoned. At least two out of the three visits they were generous with portions, but that doesn’t make up for the lack of flavor balance. I couldn’t get through more than a few bites without needing water. Overall, it feels like this location isn’t consistently following Chipotle’s standard recipes and preparation guidelines, which likely explains the lack of quality control. It’s disappointing given how convenient the location is.
• TT

  Tielovou “Tie”

  Dec 29, 2025
  1.0
  Ordered 5 Meals, they were supposed to be ready by 8:20pm, it wasn't even being worked on until 8:30. Finally got it around 8:50, but it was missing sides of salsa, sour cream and cheeses. Chicken tasted burnt on some orders. Also Ordered a $5 extra cup of steak that was not in the bag & no chips were included either. However, this seems like a lack of training and management, there was only 3 working that did not seem all that experienced or trained on how to actually work here. Understanding can only go so far for some people. These employees should be given a chance to improve, or give them a manager who will manage.
• TK

  travis kopischke

  Dec 28, 2025
  1.0
  If I could rate this place negative stars it’d be a -10 the service is so ridiculously bad. Ordered an online order that took over an hour to be completed only to find that 4 of the 5 things in my order were made wrong. Like way wrong. The lady working the register is rude. She only continued to give an attitude when we kindle just asked if she had an eta. This is the worst experience I’ve ever had at a chipotle location. If your reading this please save your time and go to any other location
• KN

  Kristin Neff

  Dec 9, 2025
  1.0
  I'm not even sure where to begin. I stood in line for 30 minutes before it was my turn to order and during this time, I witnessed a poor young man preparing orders all on his own. He was extremely frazzled with how busy it was, no toppings were stocked, with an extremely messy work station. But I was completely shocked with the girl at the register who was going between looking at her phone and just starting at this poor kid floundering, never once stepping in to help. With my past experience in food service, in her place, I would've stepped in to take every other order, or helped him stock what he was low on, communicated to the guys in the background that he needed beans, queso, etc. This girl could have wiped down the work station so that every wrapped food item wasn't covered in sour cream and toppings. Finally, after some time, one of the cooks told her to help, and after laughing to herself, she finally put some gloves on and took an order. But unfortunately, she overfilled one of the burritos so much, that she had to wrap it in two tortillas, almost used a THIRD but chose to use three foil wrappers instead, and it was "rolled" in the most messy and strange way. I ordered a burrito so I could eat it on the way home, but the wrapper was covered in so much residue from the food prep surface that it was difficult to eat. It tasted fine, but it was overall not a pleasant experience in the store. The other customers in line also witnessed the girl who seemed to be the most unhelpful worker ever. She is my biggest complaint and I believe she doesn't belong working in food service. I would let her go immediately.

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