Chipotle Summerville Main St is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted filthy conditions in the restaurant, including dirty tables and floors.
Food Availability
Customers frequently reported that the restaurant was out of key ingredients, including chicken, rice, and beans, leading to frustration.
Customer Service
Many reviews mentioned rude or unprofessional behavior from staff, contributing to a negative dining experience.
Food Quality
Several customers complained about the quality of the food, including undercooked rice and stale chips.
Management Issues
Reviews indicated poor management practices, including staff being unmotivated and a lack of oversight leading to ongoing issues.
JG
Jacob Goldberg
Dec 28, 2025
1.0
You are always out of salad dressing. How?
DD
Dominic
Dec 28, 2025
1.0
I'm in on vacation and wanted a burrito, first thing I see is trash, dirt and fluids all over the floor and counters, then I get my burrito and the rice is hard, no flavor, and it was the smallest burrito I ever darn ate. Wish I could give it a 0
CK
Conner Kammerer
Dec 27, 2025
1.0
When I walked in the man behind the counter was making brand new rice because they were out. When he transferred the bowl to make them he then put them in a tray for serving, he dropped half of it on his shirt and floor then wiped it into the tray. Walked out immediately and will never eat there again.
J1
JossTRAP 1
Dec 22, 2025
1.0
Tell always are out of something but today no chicken , no steak and no beans
YC
YourMomSaysHi C;
Dec 12, 2025
1.0
The entire visit was just bad. Rude employees, horrible selection from the bar, and I'm just genuinely...not going back there. It was 9pm...why was there literally no food out at all :( don't even bother going to this one, goose creek chipotle is where it's at.