Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Numerous customers reported poor service, including long wait times, rude staff, and lack of attention from employees.
Food Quality
Many reviews mentioned cold or incorrect food orders, with some customers expressing disappointment in the quality and freshness of the meals.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, highlighting specific items they enjoyed.
RM
Russell Morris
6 days ago
1.0
Went through drive through had to pull up and wait with no one else in line. When we got food the French fries were old and cold. My sandwich was cold and both of our sweet teas were just barely sweet water! They got to do better!
KB
Kevin Bohannon
Dec 16, 2025
1.0
They need to fix the employees at this place. How they are still in service really surprises me.
LS
Laura M. Swanson
Dec 9, 2025
4.0
Delicious, hot, great price!
TD
Tarsha DuBois
Dec 2, 2025
1.0
The food was cold order it online and I only stayed 2 minutes around the corner. The food was not good.
BL
Brenda Linney
Oct 28, 2025
1.0
I hate regret to say that I was very disappointed and I usually am not at this arby's and the food is always normally really good, but I ordered 2 loaded Italians pay for it online. This morning, I'm with to go pick it up and was informed. They don't make them anymore so I ended up getting Roast Beef and Swiss French dips but cheese was melted all over the paper.Not on the sandwich and the only gave me not even a half a container of the au jus how is very disappointing?Never have I had this kind of experience with ordering online and then not getting what I ordered