Food Lion

Reviews

• SN

  Samuel Noble

  6 days ago
  1.0
  Went shopping at the Food Lion in Summerville tonight after putting in a 15-mile work day. I was exhausted, sweaty, and just trying to grab food and walk the mile back home. The cashier spent the entire time chatting with someone else and barely acknowledged me. She rang up my order, bagged only part of it, and didn’t even put the bag on the counter for me. Because I was exhausted and distracted, I didn’t notice until I got all the way home that an entire bag of my groceries was missing. So I walked the mile back to the store. When I asked about the missing bag, I was told it had already been put back and they refused to go retrieve it. No apology, no attempt to fix the mistake—just a shrug and basically “too bad.” That’s unacceptable. If an employee fails to do their job and a customer’s groceries get left behind, the least the store could do is make it right. Instead I got indifference and attitude. To be honest, the customer service here has always been poor, and the produce is often old or moldy anyway. Tonight just confirmed it. You lost a customer
• SC

  Sean Cook

  Feb 21, 2026
  4.0
  The food is fresh the customer service is good and most importantly the lines are short. If a line get to long they open up another register
• AU

  Alexandra Umanzor

  Jan 28, 2026
  5.0
  I order food lion to go quite often and my bags are usually packed carefully! Just once was it overpacked and things were busted in my bag. I called up and let them know and Marsha gave me a call me back. I can understand why she’s the lead in this position as she wanted to find out who packed it in order to talk with the employee to ensure it doesn’t happen again. Her customer service is top tier. Thank you Marsha!
• GB

  G B

  Jan 21, 2026
  5.0
  Good place to buy groceries
• RJ

  Rob McCrea Jr.

  Jan 14, 2026
  4.0
  Love the BOGO sales and the freshness of the products!!

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