Went shopping at the Food Lion in Summerville tonight after putting in a 15-mile work day. I was exhausted, sweaty, and just trying to grab food and walk the mile back home.
The cashier spent the entire time chatting with someone else and barely acknowledged me. She rang up my order, bagged only part of it, and didn’t even put the bag on the counter for me. Because I was exhausted and distracted, I didn’t notice until I got all the way home that an entire bag of my groceries was missing.
So I walked the mile back to the store. When I asked about the missing bag, I was told it had already been put back and they refused to go retrieve it. No apology, no attempt to fix the mistake—just a shrug and basically “too bad.”
That’s unacceptable. If an employee fails to do their job and a customer’s groceries get left behind, the least the store could do is make it right. Instead I got indifference and attitude.
To be honest, the customer service here has always been poor, and the produce is often old or moldy anyway. Tonight just confirmed it.
You lost a customer
SC
Sean Cook
Feb 21, 2026
4.0
The food is fresh the customer service is good and most importantly the lines are short. If a line get to long they open up another register
AU
Alexandra Umanzor
Jan 28, 2026
5.0
I order food lion to go quite often and my bags are usually packed carefully! Just once was it overpacked and things were busted in my bag. I called up and let them know and Marsha gave me a call me back. I can understand why she’s the lead in this position as she wanted to find out who packed it in order to talk with the employee to ensure it doesn’t happen again. Her customer service is top tier. Thank you Marsha!
GB
G B
Jan 21, 2026
5.0
Good place to buy groceries
RJ
Rob McCrea Jr.
Jan 14, 2026
4.0
Love the BOGO sales and the freshness of the products!!
What are the operating hours of Food Lion at 1115 Central Ave?
Food Lion at 1115 Central Ave in Summerville, SC is open daily from 7:00 AM to 11:00 PM.
Does Food Lion offer pickup or delivery services?
Yes, Food Lion offers in-store pickup services.
Where is Food Lion located in Summerville?
Food Lion is located at 1115 Central Ave, Central Plaza, Summerville, SC 29483, USA.
Does Food Lion accept mobile payment and debit cards?
Yes, Food Lion accepts mobile NFC payments and debit cards.
Is Food Lion accessible for wheelchair users?
Yes, Food Lion has a wheelchair accessible entrance and accessible parking.
Are there public restrooms available at Food Lion?
Yes, Food Lion provides public restrooms for customers.
What nearby services can I find around Food Lion at Central Plaza?
Nearby services include Blue Rhino Propane Exchange for propane supply, Redbox kiosks for movie rentals, and Coinme for financial services such as ATMs and currency exchange.
Are there dining options near Food Lion in Central Plaza?
Yes, nearby dining options include Asian Grill (Chinese restaurant), Little Caesars Pizza, Mi Fiesta Tacos Y Tequila (Mexican/Tex-Mex), and Burger King (fast food).
What health and wellness facilities are close to Food Lion?
Close to Food Lion you will find AlignLife - Chiropractic & Natural Health Care, AlignLife (chiropractor and massage), and Dr. Tom Mercante, a local chiropractor and doctor.
Does Food Lion have an online presence to learn more about promotions and products?
Yes, visit the Food Lion website at https://stores.foodlion.com/sc/summerville/1115-central-ave or their Facebook page at http://www.facebook.com/foodlion/ for promotions such as the Shop & Earn Rewards Program.
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