Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Absolutely one of the worst customer service experiences I’ve had in a long time. I made a simple, reasonable request to have my meals bagged separately, and instead of handling it like professionals, the employee flat-out told me I’d have to do it myself because they “weren’t going to do it.”
Then, with a clear attitude, they shoved an extra bag out the window like I was a problem instead of a paying customer, and immediately pulled me forward without properly finishing the interaction. No apology, no effort—just pure laziness and disrespect.
If basic requests are too much for your staff to handle, that says everything about the level of service here. Customers shouldn’t be treated like an inconvenience for asking for something simple. This place seriously needs to reevaluate who they have representing their business, because that kind of behavior is unacceptable.
EK
Eli K
Apr 3, 2026
2.0
So far at this location I've always had a problem getting ALL the items I actually paid for. ALWAYS check yalls bag before pulling away from the drive-thru window.
JM
Jonathan Martin
Apr 2, 2026
1.0
When I order a kids meal asked for a child’s toy under three and was told they only have the character ones and not any thing else
TL
Tim Little
Apr 1, 2026
4.0
Decent food for a reasonable price. Bonus, they are open late.
VV
Vlad
Mar 24, 2026
1.0
I think this might be the worst McDonald's in America. The teens that work there could care less about customer service or the quality of food because the food I got from there was trash and tasted weird. I would recommend that you go across the street to Waffle House.
How can I order from McDonald's online or via an app?
You can order online at https://mcdonalds.order.online/business/-5579 or download the McDonald's app from the Apple App Store or Google Play Store.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's at this location have a rewards program?
Yes, MyMcDonald's Rewards allows you to earn points for free food. More info is at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What other dining options are near McDonald's on New Cut Rd?
Nearby dining options include Hunt Brothers Pizza and Waffle House, great for additional meal choices before or after your visit.
Are there gas stations close to this McDonald's for refueling needs?
Yes, nearby gas stations include Sunoco, bp, and Exxon, convenient for customers combining fuel stops with dining.
Where can visitors find nearby accommodations around McDonald's at 2050 New Cut Rd?
Nearby hotels include Rodeway Inn Expo Center, Red Roof Inn, Howard Johnson Spartanburg Expo Center, Quality Inn Spartanburg Northwest, and Days Inn.
What services besides dining does McDonald's provide at this location?
Services available include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi access.
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