Wendy's

3.3
1564 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Spartanburg, SC we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Spartanburg, SC hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
150 S Pine St, Spartanburg, SC
29302, United States

Hours

Reviews

3.3
1,564 reviews
5 stars
534
4 stars
296
3 stars
245
2 stars
132
1 star
357

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unhelpful.

Food Quality

Many customers reported issues with food quality, including old, cold, or improperly cooked items.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, leading to customer frustration.

Cleanliness

The restaurant's cleanliness was criticized, with reports of dirty tables and unsanitary conditions.

Service Speed

Customers experienced slow service, both in the drive-thru and inside the restaurant, leading to long wait times.
  • DD
    duckiesocks_
    Nov 13, 2025
    1.0
    very poor service, tried to get our doordash order and they not only got the order wrong, but when we pulled around to inform them, the person at the window was very dismissive and did not understand that we were missing items from our order. my friend was upset with her poor customer service, (as she told us that something we ordered was out and just walked away), and the employee retaliated by getting her manager and parading around the store shouting about us. the manager didn't seem much more knowledgeable, but did try his best to correct our order. he told us she was supposed to have marked the item as out, but didn't. food was cold and did not taste like it should have come from wendys. drive thru service was very slow, and has a record for being that way. will not be returning
  • DF
    Debra Freeman
    Oct 24, 2025
    2.0
    Out of chicken tenders, no sprite. Frosty machine "not working", forgot an item in our order. Go inside with receipt to get missing item and see them making frosties!! Not nice
  • LC
    Lisa Cieslak
    Oct 23, 2025
    1.0
    Wendy’s is one of my favourite fast food restaurants, but not this location. I’ve eaten here several times in the past two months and each time was extremely disappointing. The customer service is nonexistent and the employees are RUDE. The quality of the food is terrible. The spicy chicken sandwich combo was $11 and it included a cheaper processed chicken patty instead of the chicken breast that was used before. It was soggy because of excessive amounts of mayo and mushy tomatoes. Fries were lukewarm and old. Definitely not worth the money. I won’t be back.
  • VC
    Vicky Cody
    Oct 7, 2025
    3.0
    I gave the food 3 stars bc there is no place for drinks. Their coke machine gives hot soda has no ice, you have to get ice 🥶 from a totally different machine. Plus their soda is mostly carbonated water barely any soda syrup in it. So its nasty to drink. The atmosphere is great except for its like ice inside. Its to cold. They have delifood and their service is the best. The new place looks amazing inside but dont go through the drive through bc if you change your mind or have an emergency or a car breaks down while in it they cant get out or be pushed to the side. Bc the cars are locked in by concrete. Its stupid 🫩😵‍💫😵🫨
  • AR
    Ashley Reyes
    Oct 6, 2025
    1.0
    I see why my dash orders are always missing items, and just gross, yet always being charged. I go inside. No one in there. Every table was disgusting. I was never greeted, finally a young girl asked what I was waiting for? To order? Not everyone is comfortable using a kiosk. I don’t believe in doing your job for you. Then handed my cup to me, it was out of syrup. She didn’t want to change it so she took my cup and filled in the drive thru. Never did change it. I did see them drop fries, yet some how mine still were soggy and limp, lamp heater warm. This time vs my dash orders I did actually get full chicken tenders vs half pieces and they couldn’t forget my sauces this time. I’ll pass. Not worth my 13.50

Frequently Asked Questions About Wendy's

Is S Pine Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.