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Rick Erwin's Level 10

4.3
(821 reviews)

Business Details

225 West Main Street, Spartanburg, SC
29306, United States
(864) 531-8825
https://www.rickerwins.com/level-10/

About

Steak HouseBarRestaurantAmerican Restaurant
Rick Erwin’s Level 10 brings elevated dining to Spartanburg with stunning views from the 10th floor, refined cuisine, and exceptional service. Located atop the AC Hotel, guests can enjoy handcrafted dishes by Executive Chef Ben Sanders in a sleek dining room or on the scenic outdoor terrace. Perfect for special occasions or business gatherings, the private Board Room offers space for up to 24 guests with no rental fee. Recognized by OpenTable and Wine Spectator, Level 10 delivers a premier culinary experience in the Upstate.

Location

Rick Erwin's Level 10
225 West Main Street, Spartanburg, SC
29306, United States

Hours

Reviews

4.3
821 reviews
5 stars
566
4 stars
96
3 stars
53
2 stars
38
1 star
68

What are people saying?

AI-generated from recent customer reviews

Service Quality

Service quality is inconsistent; while some servers received high praise for attentiveness and professionalism, others were criticized for being inattentive and slow.

Food Quality

Food quality varies significantly; while some dishes were described as exceptional, others were noted as overcooked or poorly prepared.

Atmosphere

The restaurant's atmosphere is generally well-received, with many customers appreciating the views and ambiance, although some noted issues with noise and dress code enforcement.

Pricing Concerns

Many customers felt that the prices were too high for the quality of food and service received, leading to disappointment.
  • SG
    scott glover
    4 days ago
    5.0
    Had a great dinner. The salmon and crab cakes were prepared to perfection. Our Server Noah and the support staff were great. You can tell they have a great process. We will definitely be back.
  • AA
    amy alexander
    Feb 15, 2026
    2.0
    I had wanted to try out this place for years. We finally did for Valentine’s. We were seated quickly and the restaurant was nice, but nothing spectacular. The dress code clearly states no hats, so the hubs left his at home, yet we saw multiple patrons wearing hats. The wait staff was kind, courteous, and attentive. But the prices? Way too high. My husband ordered a $79 steak and had to pay $4 for some garlic butter. It was ordered medium rare and came out medium. Almost everything was à la carte. The food was decent but for the price, I expected MUCH better. We paid close to $300 (including tip) for a steak, crab cakes, two sides, one app, one dessert, 2 drinks and a glass of wine. My drink was weak and the wine glass smelled like a wet dog. I really think this place has potential but really needs to step up their game if they are going to charge those prices 🤷🏼‍♀️
  • PM
    Parker Miller
    Feb 14, 2026
    5.0
    We had our wedding reception at Level 10 in Spartanburg and it will forever hold such a special place in our hearts. 🤍 We come back for every special occasion and they never fail to impress us. The food is always incredible, the atmosphere is elegant yet welcoming, and the service is consistently top tier. This time, our waitress Kristina was absolutely amazing! She was attentive, warm, and made the entire experience feel even more special. You can tell she genuinely cares. If you’re looking for the perfect place to celebrate something meaningful (or just enjoy an incredible night out), Level 10 is it. We’ll be back again and again!
  • MH
    Melissa Hughes
    Feb 12, 2026
    4.0
    Rick Ervins- Level 10 Spartanburg we had a mixed, but overall decent, experience. Our waiter was excellent — attentive, professional, and personable. He did a great job navigating what seemed to be a busy evening and kept us informed, especially when we were told the kitchen was running behind. His service was truly the highlight of the night. That said, the supporting staff fell short of what you would expect at this price point. For a restaurant positioning itself as an upscale experience, I was surprised to have to ask for a water refill. Small details like that matter when you’re paying for fine dining. As for the food, the steak, lobster, and crab cakes were absolutely worth it — well-prepared and flavorful. Unfortunately, the cream potatoes were disappointing. They were overly salty and had a texture and taste reminiscent of instant potatoes. It’s possible the plate sat too long due to the kitchen delay, but either way, it didn’t meet expectations. We were told that next time we could substitute a vegetable instead, which I would definitely consider. Given that our visit was so close to a holiday, I’m willing to extend some grace and give them another chance. However, being within driving distance of Charlotte and Greenville, both of which offer excellent high-end dining options, I would be hard-pressed for me to choose this location regularly outside of sheer convenience to where I live. With some attention to service consistency and kitchen timing, this place has the potential to truly compete at the level it’s priced for.
  • DN
    David Nipper
    Feb 11, 2026
    5.0
    Had an amazing experience and meal wall in town for a play. I have the salmon and she-crab soup with some mashed potatoes on the side and she had the shrimp gnocchi. Both were amazing and I would definitely go back for the gnocchi. For the desert, we had an espresso martini and creme brulee. I wouldn't recommend the creme brulee, it was not good, and we get this all the time for desert at other places. Overall, would recommend and we plan on going back again soon!

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