McDonald's

3.0
1937 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2244 Chesnee Hwy, Spartanburg, SC
29303, United States

Hours

Reviews

3.0
1,937 reviews
5 stars
500
4 stars
334
3 stars
362
2 stars
184
1 star
557

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted extremely slow service, with many customers waiting over 20 minutes for their orders, and some experiencing rude or unhelpful staff.

Food Quality

Customers frequently reported receiving cold, stale, or incorrectly prepared food, including undercooked items and missing components from their orders.

Staffing Issues

Many reviews mentioned that the location was often short-staffed, leading to delays and poor customer service experiences.

Customer Experience

Several customers expressed frustration with the overall experience, citing issues with order accuracy, cleanliness, and management responsiveness.

Mixed Reviews

While many reviews were negative, a few customers did mention positive interactions with specific staff members and satisfactory food quality.
  • IR
    I Ray
    Nov 14, 2025
    1.0
    Restraunt hours are set to 24 hours. Restraunt is closed 3am-5am. Lights, Drive-Thru, Signs Menu are all lit up. When you pull up to the Drive Thru they say they are closed to change over for 2 hours.
  • JD
    Josh Driskill
    Oct 28, 2025
    1.0
    The food made my parents violently sick. At least they have the common decency to remake a burger without a specific item if it had already been contaminated. Would have had an allergic reaction if they did not remake my food. Otherwise there was no salt on our fries, one of our McChickens were old appeared to have been stepped on, and they forgot my little sister’s darn barbecue sauce. DO NOT EAT AT THIS MCDONALDS.
  • LJ
    Liv J
    Oct 28, 2025
    1.0
    horrible trashy nasty & rude. Went for a cheeseburger, fry, sweet tea, & mcflurry +caramel drizzle. Mcflurry didnt have enough caramel drizzle so I asked for more, when she handed it back there was only slightly more, so I had to pay for caramel twice & barely got any at all, I’ve never had this problem at other locations so I left it alone. Drove off, realized fries had no salt whatsoever, I went back around & asked for a new batch of salted fries at the intercom & was told to pull around, when I pulled to the second window, the lady told me there was no salt in the building at all, what kind of Mcdonald’s doesn’t have salt?... I asked why neither of them had explained this beforehand & she acted clueless & careless as if she doesnt work there, she said “someone should have put a sign up”, not sure why she couldnt have done it since she seemed to be the only one in the store who knew about the lack of salt. Not sure how or why this Mcdonald’s isn’t shut down but they definitely need more competent & coherent workers, they seem to lack basic retail/customer service skills but they’re clearly grown a adults who should know better. Dont waste your time coming here & definitely dont waste your money.
  • OR
    Onny Razz
    Oct 28, 2025
    1.0
    Don't go here. Drive through was not busy, just two cars in front of us. We pulled up and no greeting. Then several moments of "hold on..." heard over the speaker and a few " can you wait a moment?"s while I sat quietly. When it was time to order, I spoke clearly and slowly, with very few alterations to my order. A large #3, no cheese (lactose intolerance for my child). 4 plain McChickens. A 6-piece happy meal with BBQ sauce. We drove up and paid, but the wait for the food was oddly long. They also asked for what our drink order was three times. It should have been right there on the order in front of them. I got the order and could tell one sandwich with a combo was just made fresh and hot, while the McChicken sandwich patties, (asked for on a plain sandwich so that they could be made fresh), were clearly very old and hard and not even warm. They were all like leather! I was very sad to have driven away before checking, because the main sandwich was clearly made fresh( likely remade because we overheard they made it wrong the first time and "contaminated it with cheese" was what was overheard) and thought the others would be fresh, too, so we went on our way. I'm extremely disappointed. All four McChicken sandwiches were not only very hard and old, but one of the buns was flat on one side with what appeared to be a shoe-print on it. What?!? To top it off...they forgot the BBQ sauce, or any sauce, for my toddler's nugget happy meal. I had even asked for mayo and ketchup and got this, but no one cared to add sauce to the happy meal, even though they asked. Why ask if you are too lazy to put it with the order?? Sorry...I didn't have any time and didn't want to have to write a review, but as expensive as fast food has gotten, this should have been an extremely easy order for this multi- billion dollar company. Shame on you, McDonald's. Normally I wouldn't care, but the entire experience was repulsive.
  • MM
    Mark
    Oct 23, 2025
    1.0
    Food was burned. The coffee machine wasn't cleaned so my drink had to be refunded and that took 10 min to do. Just passing through and next time I'll pass over this location. Got a response from McDonald's corporate to give more details. Sorry ... you do the work to figure out your problems. I'm not looking for free food. Just sharing for the next unsuspecting soul.

Frequently Asked Questions About McDonald's

What are the operating hours of the McDonald's at 2244 Chesnee Hwy, Spartanburg?

This McDonald's location is open 24 hours a day, 7 days a week.

Is the drive-thru service available around the clock at this McDonald's?

Yes, the drive-thru at this McDonald's is open 24/7.