McDonald's

3.0
2766 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1598 John B White Sr Blvd, Spartanburg, SC
29301, United States

Hours

Reviews

3.0
2,766 reviews
5 stars
738
4 stars
476
3 stars
498
2 stars
279
1 star
775

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the bathrooms and dining area.

Food Quality

Many customers expressed dissatisfaction with the food quality, citing cold or old food and incorrect orders.

Staff Friendliness

While some customers praised friendly morning staff, others noted a lack of friendliness and engagement from evening staff.

Operational Efficiency

Numerous reviews highlighted slow service and inefficiencies, especially with mobile orders and drive-thru operations.
  • ML
    Melissa Lee
    5 days ago
    2.0
    Had people's order wrong,had to wait for cashier and she didn't know how to count money. Need to make sure employees know how to count money back to customers which is hard to find these day
  • TR
    The Reviewer
    Nov 16, 2025
    2.0
    The service was slow, employees say'd nothing, The food was decent, the price is good, the atmosphere was bad felt like I was going to get robbed.
  • MR
    Melissa Russell
    Nov 9, 2025
    3.0
    Check your food. Happy meal did not contain extray fry and they wanted it back at the window. No bbq sauce for nuggets. Receipt was correct.
  • CH
    Cynthia Hammitt
    Nov 1, 2025
    1.0
    Do not go to this location ordered a kids meal online sit and drive-through for almost 30 minutes inside to get it. They refused to give me my order told me to get back in line called corporate. They said there’s nothing they can do told me they can not give me money back, they can’t give it back. I have to go to the store and get it. How can corporate not give it to you?
  • RB
    Robyn Borill
    Oct 12, 2025
    3.0
    I am here almost every morning as I work very close for coffee. Usually the ladies at the windows are a pleasure to encounter. Friendly and smiling. Today however there was a tall gentleman that was definitely not pleasant. He acted as if we were an inconvenience and when I asked for some jelly he rolled his eyes and grabbed it. I understand having a bad morning but as someone that is a GM of the customer service industry they customer shouldn’t know. They might not always be right but you should always try and treat them with respect, especially when they are being super polite. Just food for thought. Have a great day.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Spartanburg?

McDonald's in Spartanburg is generally open from 5:00 AM to 11:00 PM Monday through Wednesday, with extended hours on Thursday until 4:00 AM, and 24-hour service on Friday and Saturday. Sunday hours are from 4:00 AM to 11:00 PM.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru available, with hours matching most of the restaurant's operating times.