Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted rude staff, slow service, and frequent order mistakes, leading to a negative customer experience.
Food Quality
Customers reported issues with food being cold, undercooked, or incorrect, with several instances of raw meat and poorly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms, which contributed to a negative perception of the establishment.
Customer Experience
Mixed experiences were noted, with some customers praising friendly morning staff while others reported a lack of engagement and poor service during evening shifts.
JS
Joann Soda
2 days ago
1.0
Changing table broken and installed far too low. You would have to be three foot tall to use that changing table.
YI
Yes Itsme
5 days ago
3.0
Not very good customer service.
They dont care customers wait time.
Yesterday I went there.
I was waiting for an order for 7 minutes.noone ahead of me. 2 behind me.
Waited for 7 minutes. They just ignored.
I dont think I will go again.
DG
Daniel Gorski
5 days ago
1.0
Ordered food, they told us to pull up. We waited five minutes, and the manager came to the window with an attitude and asked us what we had. She legit spoke to me the same way a quarreling couple would communicate. She then got the food and with a continued attitude told me that it takes 7 min on the tenders. We weren’t complaining at all! There was no reason for an attitude. The worst customer service I have ever experienced from a manager!
KP
Kerry Peterson
Jan 1, 2026
1.0
Incompetent management and lazy staff. I placed my mobile order at 10:55 pm for curbside pick. Wait in spot #3. No one comes to the door to inform me to jump in the drive thru line after waiting 15 + minutes. I then try to cancel the order via the app which is no longer an option. So jump in the extreme long line wait another 15 minutes just to get my now extremely cold food. The manager states we stop curbside at 11:00, so common sense should tell y’all to enable the ability to place curbside order at 10 or 10:30 pm. She states it’s too dark to do curbside order at 11 or after 11. Is there a difference between 10 pm darkness and 11 pm darkness? Now if you would have lead with a safety issue I could accept your excuse possibly. McDonald has always provided poor customer service and communication to their customers. I am disappointed and dissatisfied, honestly I want my money back. That’s the only way McDonald can satisfy me and show that I am a valued customer.
TL
Tamilla Lyles
Dec 9, 2025
1.0
So I walked in, and it was pretty packed, and it was DoorDash orders already in there, and there was a young black lady who kept looking at us, but not really speaking to us, knowing that we were trying to order, and it was another young woman in front of us trying to order so one of the DoorDash is decided to speak up and she was like can you check on the DoorDash order for me and then the young black lady with piercings and her nose and I think she had twist. She told them well. They’re back there facing it so there’s nothing I can do about it and then she proceeds to take my order which I got a strawberry banana smoothie medium size and I paid for it. She gave me the change so she goes back there and makes my smoothie but it’s in a small instead of a medium and the drink isn’t even filled all the way up to the top is halfway full, so I told her that this is the wrong size and they filled my drink up, not even all the way and she says well that’s all that came out of the machine and then she just walks away and doesn’t fix it so one of the people one of the people in there who knew the manager told the manager that my smoothie was wrong and it was the wrong size and they fixed it but when the young lady came back out to give me my correct size and my correct smoothie, she smacked her teeth at me and giggles her attitude is unacceptable because everyone in there was nothing but polite to her!
What are the regular operating hours for McDonald's in Spartanburg?
McDonald's in Spartanburg is generally open from 5:00 AM to 11:00 PM Monday through Wednesday, with extended hours on Thursday until 4:00 AM, and 24-hour service on Friday and Saturday. Sunday hours are from 4:00 AM to 11:00 PM.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location has a drive-thru available, with hours matching most of the restaurant's operating times.
What delivery services are available at this McDonald's?
The Spartanburg McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
How can I order McDonald's from this location online?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on Apple App Store and Google Play Store.
What payment methods does McDonald's in Spartanburg accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Are there any nearby restaurants I can visit after eating at McDonald's?
Yes, nearby dining options include MamaJuanalf, a Latin American diner, China, a Chinese restaurant, and Pizza Hut for pizza and chicken.
Which nearby places can help with banking or ATM services near McDonald's?
You can find First National Bank ATM and Bank of America nearby, as well as Carolina Foothills Federal Credit Union for your banking needs.
Are there any fitness or wellness centers close to this McDonald's?
Fit & Curvy gym and beauty salons like Nail Bar and Hair Therapy are nearby for fitness training and beauty services.
Does McDonald's offer any rewards or special offers?
Yes, customers can earn points for free food through MyMcDonald's Rewards. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What types of services and amenities does this McDonald's provide?
This location offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi access.