McDonald's

3.1
1643 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
199 Cedar Springs Rd, Spartanburg, SC
29302, United States

Hours

Reviews

3.1
1,643 reviews
5 stars
430
4 stars
300
3 stars
313
2 stars
155
1 star
445

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, including long wait times and incorrect orders.

Order Accuracy

Many reviews highlighted frequent issues with incorrect or incomplete orders, leading to customer frustration.

Management Issues

Several customers noted poor management practices, including staff arguing in front of customers and a lack of accountability.

Cleanliness Concerns

Multiple reviews mentioned unsanitary conditions, including reports of bugs and bad odors.

Mixed Food Quality

While some customers enjoyed their food, others complained about cold, hard, or poorly prepared items.
  • TB
    Tori Bradberry
    Dec 29, 2025
    1.0
    Stop at 4:30AM website said they open at 4AM. Sit at the speaker for a few minutes then pulled to the window. There was a manager stocking she ignored the fact that we where there. I tried calling numerous times with no answer. She could have at least acknowledged us and said we are running behind or something. This was very unprofessional and rude to say the least.
  • KG
    Kim Gosnell
    Dec 24, 2025
    1.0
    They’re never open at 5 o’clock when they say they’re opening up
  • ED
    erica dillard
    Dec 23, 2025
    1.0
    This McDonald's very unprofessional. The staff begins to argue, while customers are in the dining area. All I could do is call upon Jesus 🙏 to bring peace upon this establishment.
  • AH
    Amanda Hopkins
    Dec 21, 2025
    4.0
    Grabbed some breakfast on the go. All you would expect from a fast food spot.
  • AJ
    Amanda Jordan
    Dec 9, 2025
    1.0
    In drive through we got attitude the lady manager called my husband a cracker when he came in to get tea that was left off the order. Wouldn't give him her name said all crackers say they will call corporate points to the number on the wall is this really how your employees and managers treat your customers it was the rudest experience we had at this location and it shouldn't have been. It was between 8pm and 9pm .. nobody should have to be insulted like this managers should lead by example and if this is how the managers are acting no wonder the other staff wasn't nice either

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 199 Cedar Springs Rd in Spartanburg?

McDonald's is open Monday, Tuesday, Saturday, and Sunday from 4:00 AM to midnight. It is closed on Wednesday, Thursday, and Friday.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru open from 4:00 AM until midnight or slightly past midnight on most days, with some variations on Wednesday through Friday.