McDonald's

3.1
1737 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1917 Boiling Springs Rd, Spartanburg, SC
29303, United States

Hours

Reviews

3.1
1,737 reviews
5 stars
510
4 stars
313
3 stars
282
2 stars
154
1 star
478

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Cleanliness

Many reviews highlighted dirty conditions in the restaurant and restrooms, contributing to a negative dining experience.

Food Quality

Customers frequently mentioned issues with food quality, including cold items, incorrect orders, and poorly prepared meals.

Inconsistent Experience

While some customers had positive experiences, many others reported consistent problems, suggesting a lack of reliable service.
  • EM
    Elena Makri
    Dec 26, 2025
    3.0
    LThe food was hot, and the coffee was hot as it should be. However, we couldn’t get extra ketchup — the staff didn’t pay attention to us, and the manager walked by three times without noticing or helping. We were very dissatisfied with the service. In addition, the restroom was extremely dirty and clearly hadn’t been cleaned in a long time. I do not recommend this location.
  • VR
    Velvet Rainn
    Dec 21, 2025
    1.0
    30 mins for 2 cars in front of us just to have our order taken. Yes, we could've "left," however driving to another McDonald's would be a waste. I worked at a McDonald's before so I understand the toll it can cause however, we needed to be addressed more than we were.
  • AD
    Ayden Davis
    Dec 15, 2025
    1.0
    ordered 3 orders and each one was wrong. had to redo them 2 times and still ended up with items missing. other custmers had the same problem as well as sitting for almost an hour for 2 holiday pies. boiling springs education if you ask me
  • IM
    Inge Meadows
    Dec 7, 2025
    1.0
    Unbelievable Service. Tried to get a Refund because there were not any socks with the Grinch Meal. Was trying to get her attention before she handed me a half open, thrown together Grinch Box. Not a word , tried handing me the box. I ask did it have the sox in the box and was told NO. Next question: I would like a Refund and was told no Refund because I ordered the Meal through the app. They r purposely ignoring customers so they don't have to answer questions. I ordered from home and than went there to pick the Order up. So why is the Grinch Meal on the App. That makes them responsible to make it good. NO GO. Handed me the box and I didn't realize NO Drink til I got home. What a joke of a place to get food. If they do not care to make it right they are not a place I want to do business with. Was charged $ 14. Insane! Well, it took Home Office to fix! Shouldn't have though. I do appreciate it very much but being treated respectfully by the McDonald's Location is still important these days!
  • ML
    Meagan Lieberman
    Dec 3, 2025
    1.0
    The clown with the Two colored hairthat was taking orders if she would quit Talking to other coworkers could actually do her job instead of having to say thank you for waiting. I walked in never greeted. Sat there for 10 minutes and never was even spoken to. To take my order This is after I sat in the drive-through for almost 10 minutes and never moved so then I went in This isn’t the first time I’ve had service like this from here so I left and went to the next McDonald’s in boiling Springs and before you ask, they were not busy busy. They were busy because they wasn’t taking orders. And talking in the back

Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's at 1917 Boiling Springs Rd in Spartanburg, SC?

McDonald's is open 24 hours a day, seven days a week, except on Friday delivery which closes at 11:49 PM. Drive-thru is open 24/7 every day.

Does this McDonald's location offer delivery and pickup options?

Yes, this McDonald's provides curbside pickup, standard delivery, same-day delivery, and no-contact delivery services for customer convenience.