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McDonald's

3.1
(1744 reviews)

Business Details

(864) 578-7070
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1917 Boiling Springs Rd, Spartanburg, SC
29303, United States

Hours

Reviews

3.1
1,744 reviews
5 stars
513
4 stars
315
3 stars
283
2 stars
154
1 star
479

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and inattentive staff, with many experiences of long wait times and incorrect orders.

Cleanliness

The restaurant was frequently noted as dirty, with complaints about unclean bathrooms and dining areas.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Several customers mentioned receiving cold or poorly prepared food, including raw meat and improperly cooked items.

Management Issues

Customers expressed dissatisfaction with management's handling of complaints and overall service quality.
  • KH
    Kenzie Harris
    Feb 22, 2026
    3.0
    We got there and ordered on the kiosk after about 10 minutes we finally got someone to come get us our Receipt. Well when I got my burger as u can tell from the pictures it had said no mustard, no ketchup extra onions, extra pickles, I have maybe two onions and a couple pickles I really don’t care I just wanted to eat. So I pulled out my basket of fries from the bag and before I took a bite my friend spotted a black hair so I kindly took it up to the front counter the lady get it asks processes to make a new one at that time the manger come around the corner asking what was wrong with my food and I told her there was a long black hair in it. She sighs and then the employer bring me a new basket of fries and put it on the table and walks away. I love the people that work but the attitude tonight was uncalled for as I didn’t not do anything to hurt them. Is not worth going back!
  • SR
    S. R.
    Feb 20, 2026
    1.0
    This place takes way to long to serve the customers. Unfortunately I've been coming here for years because of convenience. The employees are rude and the manager is worse. Mistakes with my order is more than frequent. The fries are never salted and normally cold by the time I get them. I waited in the drive thru for more than 45 minutes and the server was rude as hell. I recommend another McDonald's this place 110% sucks. The manager weighs 360 lbs and told us to hurry up and get out because the dining room was going to close. This time we ate inside but wished we hadn't because we waited 30 minutes for our order then we're treated horribly. Go somewhere else to eat people, you'll be better off for it.
  • GB
    G baby
    Feb 4, 2026
    5.0
    Good
  • LL
    Lawn Mower & Chainsaw Lady
    Feb 4, 2026
    4.0
    Pleasant experience.
  • EM
    Elena Makri
    Dec 26, 2025
    3.0
    LThe food was hot, and the coffee was hot as it should be. However, we couldn’t get extra ketchup — the staff didn’t pay attention to us, and the manager walked by three times without noticing or helping. We were very dissatisfied with the service. In addition, the restroom was extremely dirty and clearly hadn’t been cleaned in a long time. I do not recommend this location.

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