McDonald's

3.2
2037 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2050 New Cut Rd, Spartanburg, SC
29303, United States

Hours

Reviews

3.2
2,037 reviews
5 stars
602
4 stars
377
3 stars
319
2 stars
207
1 star
532

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unprofessional staff, with complaints about poor customer service and long wait times.

Food Quality

Customers reported inconsistent food quality, with many receiving cold or improperly prepared items.

Operational Issues

Frequent mentions of the location not being open 24 hours as advertised, along with issues related to the kiosk ordering system.

Cleanliness

Some customers noted cleanliness in the restaurant, while others reported unsanitary conditions, particularly in restrooms.
  • AT
    Amari Thompson
    Jan 3, 2026
    1.0
    Because the manager sucks and has a nasty attitude and wouldn't give me my food
  • TB
    Teresa Bell
    Dec 19, 2025
    1.0
    Took my 2 grandchildren through the drive thru for lunch on December 19, 2025 for their last day of school before Christmas break. My Granddaughter who is 13 and perfectly capable of ordering, ordered the food for her and her brother. Whoever the lady was that was working the first window, and taking the money was rude as hell. She acted bothered that we were even there. Then when she gave me my receipt, I said thank you and she turned her head and didn’t say a word. You all should not have such miserable people in that position where she is dealing with customers. I worked in fast food years ago and no matter what kind of day we were having, we were friendly and did not take it out on customers. If you want to be treated like garbage, then go to the McDonald’s on New Cut Road. I will never go there again. I didn’t even want to leave one star, but I had to in order to leave a review.
  • JR
    John Roberson
    Dec 17, 2025
    1.0
    Still no Grinch meal, my McRib had hardly any BBQ sauce on it , the fries were cold and I'm tired of asking for Catchup put it back on the counter, the people here was friendly and the place was OK
  • MH
    Misty Hinds
    Dec 16, 2025
    1.0
    Why did The manager tell us we could buy food thru the drive but not use the restrooms because it was closed? Then the internet says this is a 24 hr MCD.
  • JL
    Jacob Levchenko
    Dec 4, 2025
    5.0
    Out of the past five years I went to McDonald’s. This is the best McDonald’s I’ve ever been to. I ordered 10 cheeseburgers and we got an instant instantly and that has never happened in the past five years. I’ve been to McDonald’s. The service was great. The people were great. The atmosphere was great and I went there around 7:40 PM recommend. Dec 4th I was in the white ford

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 2050 New Cut Rd, Spartanburg?

McDonald's is open 24 hours a day, 7 days a week.

Is the drive-thru at this McDonald's location open all day?

Yes, the drive-thru is open 24/7.