McDonald's

3.2
2020 reviews
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Business Details

2050 New Cut Rd, Spartanburg, SC
29303, United States
(864) 574-7277
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2050 New Cut Rd, Spartanburg, SC
29303, United States

Hours

Reviews

3.2
2,020 reviews
5 stars
597
4 stars
373
3 stars
318
2 stars
205
1 star
527

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers expressing dissatisfaction with the freshness and temperature of their meals.

Cleanliness

While some customers noted cleanliness, others pointed out issues such as broken sinks and unsanitary conditions.

Operational Hours

Several customers complained about the location not being open 24 hours as advertised, leading to frustration and wasted trips.

Positive Experiences

Despite the negative feedback, some customers praised the friendly service and quality of food during their visits.
  • JW
    Jonathan Williams
    1 day ago
    1.0
    Definitely the slowest one I've been to. 15 minutes for a small meal. Also I got like 12 fries.
  • ZR
    Zach Rankin
    Nov 14, 2025
    1.0
    Third time I’ve been to this McDonald’s. Ever since they’ve changed to where you have to use the electronic boards or your phone for a mobile order, no one is manning the lobby. So what you’re left with is 0 customer service. Takes 20 mins to get your order out and then when it does come out they put it on the counter without actually bringing it to your table and they make no eye contact with anyone so when they messed my order up, I’m standing their waiting for another 5 minutes before they can get the next order out so they have to acknowledge I’m even alive so I can tell them they’ve completely missed an entire meal. Then they go make that meal just to mess that up as well. The entire time, the staff is yelling at each other about going faster and not to take anymore orders and blaming the cooks for running out of stuff. Side note, when you place your order on their electronic boards, it doesn’t give you a receipt or an order number so you have no idea if they’ve even got your order right and there are no boards for customers to see who’s order is next to come out. The whole lobby is just full of people that are pissed off from waiting without any communication.
  • BT
    Brenna Trout
    Nov 9, 2025
    1.0
    This place is absolutely ridiculous! The manager that just came to the window was so rude cause her crew messed up my order then told me she couldn't fix it at the window !!! IF U HATE YOUR JOB SO BAD QUIT!
  • BT
    brittaney turner
    Nov 9, 2025
    1.0
    Missing ingredients for my double quarter deluxe with no bun. There is no mayo lettuce or tomatoes. Extremely disappointing. Tried to call the store and no answer.
  • AB
    Alma Brown
    Nov 8, 2025
    1.0
    Didn't get half my order and when I complained the man at the drive thru talked smart to me. He called me a liar when I said I didn't get barbeque sauce
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 2050 New Cut Rd, Spartanburg?

McDonald's is open 24 hours a day, 7 days a week.

Is the drive-thru at this McDonald's location open all day?

Yes, the drive-thru is open 24/7.