Service Quality
Customers frequently reported slow service, rude staff, and issues with order accuracy.
Cleanliness
Multiple reviews highlighted dirty dining areas and bathrooms, indicating a need for better cleanliness standards.
Food Quality
There were complaints about food being cold, poorly prepared, or not meeting expectations, alongside some positive mentions of good food.
Staff Attitude
While some customers praised friendly staff, many noted inconsistency in staff demeanor, with reports of annoyance and lack of engagement.
Product Availability
Customers expressed frustration over frequently being out of popular items, particularly donuts, and inconsistent drink quality.