Dairy Queen Grill & Chill

3.9
924 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
100 Dorman Center Dr, Spartanburg, SC
29301-2625, United States

Hours

Reviews

3.9
924 reviews
5 stars
430
4 stars
230
3 stars
110
2 stars
42
1 star
112

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, particularly in the bathrooms and dining area, with reports of dirty tables and pest issues.

Service Quality

Customers frequently mentioned slow and inattentive service, with some staff displaying poor attitudes and lack of organization.

Product Availability

Several customers expressed frustration over the unavailability of popular items, particularly chocolate ice cream, which was often out of stock.

Food Quality

While some customers enjoyed the food, others found it inconsistent, with complaints about cold or poorly prepared items.

Customer Experience

Despite some positive experiences, many reviews indicated a general dissatisfaction with the overall dining experience, citing issues with service and cleanliness.
  • CC
    Chad Carber
    Jan 4, 2026
    4.0
    The ice cream was good and the service was reasonably quick.
  • LY
    Lisa Young
    Dec 13, 2025
    3.0
    The ice cream was delicious, buuuut… the dine-in experience could use some work. Tables need to be wiped thoroughly and more frequently. A baby wipe I ran over the table came back brown when I went along the sides of the table. Women’s restroom had a faint aroma of sewer, broken stall doors and TP/paper towel dispensers, and very sticky floors (probably from dirty or improperly diluted mop water).
  • HG
    Heather Guerin
    Dec 9, 2025
    1.0
    They don't have chocolate ice-cream..?! The first and ONLY D.Q. that we've been to that didn't offer chocolate ice-cream. Always had a " twist" ice-cream cone with sprinkles. No chocolate... NO sprinkles. ????! Will never go back to this one , first and last visit. The employee was surprised that other D.Q. had chocolate . But he was very pleasant.
  • TO
    Taylor Oakes
    Nov 23, 2025
    1.0
    They didn’t flip out blizzards then refused to honor the free.
  • DR
    Denise Rogers
    Oct 14, 2025
    5.0
    We had lunch here. For the money it was fresh and good, no wait in the line either.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, Grillburgers®, and soft-serve ice cream cones.

What are the operating hours for Dairy Queen Grill & Chill?

The restaurant is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 10:30 PM on Friday and Saturday.