Business Details
About
Mexican Restaurant
Chipotle Spartanburg East is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.7
470 reviews
5 stars
139
4 stars
45
3 stars
28
2 stars
41
1 star
217
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, with some employees praised for their friendliness while others were reported as rude or unprofessional.
Food Quality
Many customers expressed dissatisfaction with food quality, citing issues such as stale chips, undercooked rice, and incorrect orders.
Cleanliness
Numerous reviews highlighted concerns about the cleanliness of the restaurant, with reports of dirty tables and unsanitary food preparation practices.
Order Accuracy
Several customers reported issues with missing items or incorrect orders, particularly with mobile and delivery orders.
Wait Times
Customers frequently mentioned long wait times for service, both in-store and at the drive-thru, contributing to a frustrating experience.
- KVKim VarnerNov 11, 20251.0Went in restaurant today at 11:00 and was told they were not open yet. I purposely checked online to see when they opened and it stated 10:45. Asked what time they would be open and was told they had no idea. Went right down the parking lot and was served with a smile at Taco Dog!!
- JLJessica LewisNov 7, 20254.0Food always fresh and good. But the lack of amounts of toppings is not good. If you pay for extra you should get it . Online orders are usually always on time just not correct alot of the times this year.
- CCClaii ChisemNov 3, 20255.0Frequent visitor here at this location and Kaylin is always a great help every time. I just left the gym and they are closing as it’s 10 minutes until 11 and she was still very polite and prompt. And still smiled. She is a good example of customer service. The burrito I had last time, that she made, was wrapped so well and was great. Pretty sure it was her recommendation. Thank you Chipotle and thank you Kaylin!
- TMTiffany MeadowsOct 30, 20255.0Great food after homecoming. It was delicious 😋
- RMRachel MiddletonOct 16, 20254.0Walked in with my boyfriend to order And there was only enough steak for one order and there was no chicken left. I could see the girl was full of chicken and I could tell that it was almost done, So I was OK with waiting I understand and I don’t mind waiting for fresh food. My boyfriend got the last order of Carne and I waited on the chicken well while he ate, I had some chips and queso and waited probably about 15 Minutes enough time for what I thought it would take for the Chicken to finish and steak to be almost ready because I wanted to do chicken and steak. By the time I got in line, there was already about five people ahead of me And while I’m standing there, I see the cook cutting up The Carne getting ready to put in a pan and bring it to the line. Once the Employee behind the counter figured out when I wanted, he told Carne would be a while. When I explained to him that I Thought I saw her cutting up the steak, And how much longer would it be because I could wait a few more minutes to let her cut it up and label and whatnot. But when I asked if it was ready or how much longer it would be, she stopped, cutting the meat and looked up at me with the ugliest meanest glare/stare ever and she just stared at me for a solid three seconds to which To which I apologized, just got the chicken and left. Everyone else was friendly, But for some reason that girl Cook had an attitude, she was even snapping at her teenage coworker.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill Spartanburg East serve?
Chipotle Spartanburg East serves customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill Spartanburg East?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill Spartanburg East located?
It is located at 1855 E Main St, Spartanburg, SC 29307, United States.
How can I order food online from Chipotle Spartanburg East?
You can order online via their official order site at https://order.chipotle.com/ or through the Chipotle app available in the Apple App Store.
What is the contact phone number for Chipotle Mexican Grill Spartanburg East?
The main phone number is +1 864-435-8014.
Does Chipotle Spartanburg East offer any rewards or special offers?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
Is Chipotle Mexican Grill Spartanburg East welcoming to LGBTQ customers?
Yes, the restaurant welcomes LGBTQ customers.
Which nearby businesses could I visit before or after Chipotle at 1855 E Main St?
Nearby places include Hillcrest Mall for shopping, The UPS Store 2841 for shipping needs, and The Bearded Lady Barber Company for grooming services.
Are there fitness and wellness centers near Chipotle Spartanburg East?
Yes, nearby fitness and wellness centers include Anytime Fitness, Zen Garden Yoga, and Club Pilates.
What beauty and spa services are located near Chipotle Mexican Grill Spartanburg East?
Several beauty and spa services nearby include BJM's Hair Revival, Envy Me Beauty & Wellness LLC, and Soul & Beauty Salon.