Chipotle Mexican Grill

2.7
482 reviews
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Business Details

1855 E Main St, Spartanburg, SC
29307, United States
(864) 435-8014
https://locations.chipotle.com/sc/spartanburg/1855-e-main-st?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3729
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About

Mexican Restaurant
Chipotle Spartanburg East is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
1855 E Main St, Spartanburg, SC
29307, United States

Hours

Reviews

2.7
482 reviews
5 stars
147
4 stars
45
3 stars
29
2 stars
42
1 star
219

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are praised for friendliness while others are reported as rude or unhelpful.

Food Quality

Inconsistent food quality; issues with undercooked rice, stale chips, and missing ingredients reported frequently.

Cleanliness

Multiple complaints about unsanitary conditions in the restaurant, including dirty tables and food prep areas.

Order Accuracy

Frequent issues with incorrect orders and missing items, particularly with online and delivery orders.

Staff Attitude

Reports of staff displaying poor attitudes and lack of professionalism, impacting overall customer experience.
  • CR
    Chris Rivera
    Jan 5, 2026
    3.0
    Thing the associate should wear a beard net kinda looks disgusting.
  • MS
    Makayla Stubbs
    Dec 27, 2025
    2.0
    The ladies serving me were so nice and helpful however the cook was a little rude and was complaining that me and a bunch of other customers wanted steak. He was angry and annoyed making loud obvious comments like it was inconvenient for him to do his job. I would understand if it was packed but it was not, this Chipotle was dead with only 8 customers including me and my two family members.
  • HS
    Hannah S.
    Dec 20, 2025
    5.0
    HUGE SHOUT OUT TO MY GIRL ALICIA Never been to this location, in town for work and was absolutely famished. Alicia assisted me with my order. She immediately greeted me with such positivity and was very inviting. I asked her to "hook me up, I'm starving"... she didn't disappoint. Best Chipotle bowl ever. I'm not a regular at any Chipotle, but Alicia's service makes me want to come back. I informed Alicia that the women's restroom was out of toilet paper and she immediately restocked it. So, Alicia, thank you for bringing such a positive attitude and brightening my already wonderful day. A+ customer service.
  • BF
    Brett Forrester
    Dec 3, 2025
    1.0
    as someone that visits chipotle almost daily and has been several hundred times in the last few years- this is genuinely and consistently one of the worst experiences. At best, 20% of the time is the experience passable. Hard rice, constantly out of chicken or steak, bad portions, employees that don’t care and the other night the wait was over an hour to serve approximately 15 customers. Terrible. This is my local chipotle so I wish I could return here because I would daily. Unfortunately not worth it. Do better.
  • DM
    Donna Maness
    Dec 2, 2025
    5.0
    I just wanted to take a minute to leave a review for the lady at Chipotle on East Main Street in Spartanburg SC the service was awesome, the lady named Rebecca was outstanding and very helpful to both myself and my friend today, she gets 5 stars for her kindness alone. 🫶 I hope she sees this review and remembers me coming in for the 1st time with a work friend, Rebecca was so amazing from the time we entered the restaurant til we both left, thank you Rebecca you were wonderful 😊
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill Spartanburg East serve?

Chipotle Spartanburg East serves customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill Spartanburg East?

The restaurant is open daily from 10:45 AM to 11:00 PM.