Chipotle Spartanburg West is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported rude and unprofessional behavior from staff, leading to a negative dining experience.
Food Quality
Many reviews highlighted issues with food quality, including undercooked rice, burnt meat, and small portion sizes.
Cleanliness
Several customers noted unsanitary conditions, including dirty facilities and concerns about food safety.
Availability of Ingredients
Frequent complaints about the restaurant being out of key ingredients, such as rice and various meats, particularly during peak hours.
Overall Experience
Overall, the location received a significant amount of negative feedback, with many customers expressing disappointment and a lack of desire to return.
BB
Bonnie B
5 days ago
2.0
Staff is often rude to dashers. Food over seasoned.
KB
Kamonei Clark Byrd
Dec 26, 2025
3.0
The food is good they don’t add a lot of chicken or rice and I hate that.
JC
Jazmin castaneda
Dec 21, 2025
1.0
Came in and immediately was told if we want food we have to place an online order no hello or welcome. Rude staff and two of them running around the lobby and jumping over and running around the outside seating area. Super unprofessional and again rude.
NH
Nyla Hunter
Dec 19, 2025
1.0
everytime I come here most of the workers attitudes are just terrible!!! I went there tonight and the lady was so rude. Rolling her eyes just because extra food was asked for. Almost knocked the food over trying to have an attitude. Nobody is forcing anybody to work at these jobs. It’s a choice To show up every day. Being rude to people for no reason Makes me uncomfortable to the point where I don’t even want to return it’s ridiculous.
NA
Noelani Anna
Dec 4, 2025
1.0
I’ve never written a review like this before so I’ll just start off like this I guess. I first realized my chicken was raw when it was tough to chew, I proceeded to take it out of my mouth and found that it was pink. The quality of the rest of the meat was mostly fat. The employee that assembled my bowl and my partners burrito was agitated and unpleasant, her coworkers were shouting in the background about unprofessional topics. Although buildup on the grill is regular, this chipotle had a tar-like substance piled up specifically in the corners about a few inches high. Just a warning for others who are looking for a great chipotle experience. The one on wade hampton in Greer is great!
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Spartanburg West?
Chipotle Spartanburg West is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill Spartanburg West located?
It is located at 1490 Wo Ezell Blvd, Suite A, Spartanburg, SC 29301, USA.
Does Chipotle Spartanburg West offer online ordering and delivery?
Yes, Chipotle Spartanburg West offers both in-store pickup and delivery services, and you can order online via their website or the Chipotle app.
How can I contact Chipotle Spartanburg West for inquiries or catering orders?
You can contact them by phone at +1 864-574-1305 or email at sc.1680.spartanburg@chipotle.com.
What type of food does Chipotle Spartanburg West serve?
They serve customizable Mexican-inspired fast-casual food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Are there catering services available at Chipotle Spartanburg West?
Yes, Chipotle offers catering services including delivery for events and gatherings.
What are some nearby restaurants customers can visit before or after dining at Chipotle Spartanburg West?
Nearby restaurants include Tropical Smoothie Cafe, Olive Garden Italian Restaurant, The Habit Burger Grill, Buffalo Wild Wings, Moe's Southwest Grill, and Burger King, offering a variety of dining options in the area.
Are there nearby places in Spartanburg West for families and kids to visit?
Yes, Monkey Joe’s Spartanburg SC is a nearby playground and party supply center that families can enjoy along with their visit to Chipotle.
Can customers visiting Chipotle Spartanburg West access local services nearby?
Yes, nearby services include banks like Truist and automotive services such as SpeeDee Oil Change & Auto Service and U-Haul Neighborhood Dealer for various customer needs.
Where can I find more information about Chipotle Mexican Grill online?
You can visit their official website at https://www.chipotle.com or follow their social media channels on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and YouTube for updates and offers.