Chipotle Mexican Grill

3.0
1818 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Spartanburg West is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1490 Wo Ezell Blvd, Spartanburg, SC
29301, United States

Hours

Reviews

3.0
1,818 reviews
5 stars
593
4 stars
270
3 stars
151
2 stars
152
1 star
652

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, leading to a negative dining experience.

Food Quality

Many reviews highlighted issues with food quality, including undercooked rice, burnt meat, and small portion sizes.

Cleanliness

Several customers noted unsanitary conditions, including dirty facilities and concerns about food safety.

Availability of Ingredients

Frequent complaints about the restaurant being out of key ingredients, such as rice and various meats, particularly during peak hours.

Overall Experience

Overall, the location received a significant amount of negative feedback, with many customers expressing disappointment and a lack of desire to return.
  • BB
    Bonnie B
    5 days ago
    2.0
    Staff is often rude to dashers. Food over seasoned.
  • KB
    Kamonei Clark Byrd
    Dec 26, 2025
    3.0
    The food is good they don’t add a lot of chicken or rice and I hate that.
  • JC
    Jazmin castaneda
    Dec 21, 2025
    1.0
    Came in and immediately was told if we want food we have to place an online order no hello or welcome. Rude staff and two of them running around the lobby and jumping over and running around the outside seating area. Super unprofessional and again rude.
  • NH
    Nyla Hunter
    Dec 19, 2025
    1.0
    everytime I come here most of the workers attitudes are just terrible!!! I went there tonight and the lady was so rude. Rolling her eyes just because extra food was asked for. Almost knocked the food over trying to have an attitude. Nobody is forcing anybody to work at these jobs. It’s a choice To show up every day. Being rude to people for no reason Makes me uncomfortable to the point where I don’t even want to return it’s ridiculous.
  • NA
    Noelani Anna
    Dec 4, 2025
    1.0
    I’ve never written a review like this before so I’ll just start off like this I guess. I first realized my chicken was raw when it was tough to chew, I proceeded to take it out of my mouth and found that it was pink. The quality of the rest of the meat was mostly fat. The employee that assembled my bowl and my partners burrito was agitated and unpleasant, her coworkers were shouting in the background about unprofessional topics. Although buildup on the grill is regular, this chipotle had a tar-like substance piled up specifically in the corners about a few inches high. Just a warning for others who are looking for a great chipotle experience. The one on wade hampton in Greer is great!

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Spartanburg West?

Chipotle Spartanburg West is open daily from 10:45 AM to 10:00 PM.

Where is Chipotle Mexican Grill Spartanburg West located?

It is located at 1490 Wo Ezell Blvd, Suite A, Spartanburg, SC 29301, USA.