Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Spartanburg West is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.0
1,836 reviews
5 stars
598
4 stars
270
3 stars
152
2 stars
155
1 star
661
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted rude and unprofessional staff, with many customers feeling dismissed or rushed during their orders.
Food Quality
Many customers reported issues with food quality, including undercooked rice, burnt meat, and small portion sizes.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty facilities and concerns about food safety.
Availability of Ingredients
Customers frequently noted that the restaurant was out of key ingredients, such as rice and meat, especially during peak hours.
Overall Experience
The overall sentiment was overwhelmingly negative, with many customers expressing disappointment and stating they would not return.
CR
Candiss Robinson
5 days ago
1.0
Atmosphere here is horrible. They have a new manager in training there who does an awesome job. But the way the way the staff and other managers run this store and allow the crew to be nasty towards her is insane. The GM should be replaced as well as all the crew. They have daily walk outs for missing items on the line and the rudeness’s from staff towards guests. As I stood there today, to see that lady with tears because the crew was bad mouthing her was horrible. I even asked why they were treating her this way!!! A girl with blue hair starts laughing walking away stating she ain’t doing nothing to her. This place needs the owners to come revaluate this store. Watch your cameras!!!
FY
Fellow in Yellow
Feb 24, 2026
1.0
DO NOT EAT HERE.
I mean it full heartedly when I say this place should close. I have tried this location a few times over the years and each time its the same thing. Rude workers and bad food. On my pickup order today I was notified my order was ready, however when I got to the location I was told it wasn't. I had to wait another 20 minutes to get my food. As I waited I overheard the woman working the counter rudely tell the other customers they were out of practically everything.
When I did finally get my food it was cold and stale, and I didn't even get the chips I ordered.
The soda fountain also had an out of order sign, and the place in general was in a very bad/gross shape.
Please do not eat here.
MW
Megan Watts
Feb 22, 2026
1.0
Make sure the employees hand the food to right dasher instead making customer wait over an hour and half to finally tell the 4th dasher assigned to order that the store messed up & refuses to remake food that was paid for because they handed it to wrong person and don’t want to lose out on the cost of food. That’s on the store; not the customer who has been waiting an hour and half for two burritos that was paid for. Wanted me to cancel and reorder to wait another hour so they don’t lose out on money from the protein in the burritos(what was said to my dasher michella). Maybe take responsibility, pay attention, and hand to right person 👍🏼
CD
Calvette Dixon
Feb 21, 2026
1.0
I did an online order it gave me a pick up time I waited until it said under ready before I left my job which is only 5 mins away and there’s no orders two male employees playing in the back had to be asked to get my order ready and the lady standing next to the cashier was asked to get me vinaigrette and green sauce and she literally threw the cup on the counter rolling her eyes and mumbling. The employees attitudes are so deplorable if I hadn’t ordered and payed on the app I would have not gotten anything.
TB
Tyson Buckford
Feb 5, 2026
1.0
I paid for double chicken the day before on a burrito and they gave me LITERALLY LITTLE TO NO CHICKEN, like dang near none. Also, the young ladies that worked there have an absolutely disgusting attitude, especially the one with glasses and the plus size one who has an Afro. but I was tired so I let it go today. I ordered a bowl with double chicken just to see if they would do it the right way and they didn’t as seen in the picture below extremely disappointing hopefully someone can fix the cruise attitude and actually teach them how to give correct portions for what people pay for
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Spartanburg West?
Chipotle Spartanburg West is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill Spartanburg West located?
It is located at 1490 Wo Ezell Blvd, Suite A, Spartanburg, SC 29301, USA.
Does Chipotle Spartanburg West offer online ordering and delivery?
Yes, Chipotle Spartanburg West offers both in-store pickup and delivery services, and you can order online via their website or the Chipotle app.
How can I contact Chipotle Spartanburg West for inquiries or catering orders?
You can contact them by phone at +1 864-574-1305 or email at sc.1680.spartanburg@chipotle.com.
What type of food does Chipotle Spartanburg West serve?
They serve customizable Mexican-inspired fast-casual food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Are there catering services available at Chipotle Spartanburg West?
Yes, Chipotle offers catering services including delivery for events and gatherings.
What are some nearby restaurants customers can visit before or after dining at Chipotle Spartanburg West?
Nearby restaurants include Tropical Smoothie Cafe, Olive Garden Italian Restaurant, The Habit Burger Grill, Buffalo Wild Wings, Moe's Southwest Grill, and Burger King, offering a variety of dining options in the area.
Are there nearby places in Spartanburg West for families and kids to visit?
Yes, Monkey Joe’s Spartanburg SC is a nearby playground and party supply center that families can enjoy along with their visit to Chipotle.
Can customers visiting Chipotle Spartanburg West access local services nearby?
Yes, nearby services include banks like Truist and automotive services such as SpeeDee Oil Change & Auto Service and U-Haul Neighborhood Dealer for various customer needs.
Where can I find more information about Chipotle Mexican Grill online?
You can visit their official website at https://www.chipotle.com or follow their social media channels on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and YouTube for updates and offers.
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Certified March 01, 2026Yext Knowledge Graph
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