Bojangles

3.7
392 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Location

Bojangles
2290 Chesnee Highway, Spartanburg, SC
29303, United States

Hours

Reviews

3.7
392 reviews
5 stars
179
4 stars
78
3 stars
40
2 stars
16
1 star
79

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews mentioned issues with food quality, such as cold, burnt, or hard items, and missing components in orders.

Staff Attitude

While some customers praised individual staff members for their friendliness, there were numerous complaints about overall staff attitudes being unprofessional or dismissive.

Cleanliness

Several customers noted that the dining area was not clean, with dirty tables and unsanitary conditions.

Management Issues

There were multiple mentions of poor management practices, including staff shortages and lack of training, contributing to the overall negative experience.
  • RS
    Ruby Steadman
    Dec 24, 2025
    5.0
    My biscuit was so hard I couldn't bite it
  • KK
    Kevin
    Dec 13, 2025
    5.0
    Visiting town and it was close to the hotel, stopped by and thought they were closing but crew was cleaning since it was slow in dining room, chicken was really good for a fast food , crew was attentive to me and son, would definitely visit again if I were in town again.
  • JB
    James Bovill
    Dec 3, 2025
    1.0
    What do Bojangles from my hotel room because it said lobby closed at 9 pm when got here at 830 cashier told me that the lobby was closed due to short of staff obviously, they was not sure of staff asked for a manager. She closed the lobby for the drink machine, being broken poor excuse as me being a general manager, I work at I will have a lot of to say about this situation, especially if the sales are not up. very poor customer service
  • EP
    Erika Parris
    Dec 1, 2025
    1.0
    My order is missing something here every single time. When it takes so long and you are the only customer in line, or even there at all, you’d think it would be correct. Pure incompetence.
  • KF
    Keith Farris
    Nov 21, 2025
    4.0
    Slow to get through the drive thru. The server at the window was p Very friendly which helped the wait not suck so bad.

Frequently Asked Questions About Bojangles

What kind of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin's for breakfast, lunch, and dinner.

Where is Bojangles located?

Bojangles is located at 2290 Chesnee Highway, Spartanburg, SC 29303, United States.