Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers reported inconsistent food quality, with some enjoying fresh and delicious meals while others received cold or incorrectly prepared items.
Customer Service
Service experiences varied widely; some customers praised friendly and efficient staff, while others reported rudeness and poor order accuracy.
Cleanliness
The dining area was noted as clean and well-maintained by several customers, contributing positively to their overall experience.
Order Accuracy
Multiple reviews highlighted issues with order accuracy, including missing items and incorrect orders, leading to customer dissatisfaction.
JW
Jimmy Wilkes
Feb 18, 2026
5.0
Always my favorite location always will be my favorite. The manager is so sweet and the staff is always pleasant.
AC
Angela Cothran
Jan 24, 2026
5.0
Always get the beef & cheddar-its always amazing. Cheese sticks are always pretty good too.
WB
Wendy C. Bennett
Jan 24, 2026
1.0
I am extremely disappointed with my recent experience.
I ordered the crispy fish sandwich deluxe, which is advertised with cheese, lettuce, and tomato. I specifically requested no lettuce or tomato and confirmed at the drive-thru window that cheese was to be added.
When I arrived home, the sandwich was missing the cheese entirely and was room temperature. Additionally, the bun was excessively dry and stale to the point that it was inedible.
To make matters more frustrating, I was asked to pull forward and wait, yet still received a sandwich that was cold and incorrectly prepared.
This experience reflects poor attention to order accuracy and food quality. Unfortunately, it did not meet even basic expectations.
YW
Yolanda Waton
Oct 27, 2025
2.0
Absolutely will never go again. Hot food but with a attitude 👎
TZ
Tatyana Zinkov
Oct 8, 2025
1.0
Arrived at 8:30 pm. when got ready to order, they said they will only serve drive through.