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Arby's

3.9
(726 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1808 Asheville Highway, Spartanburg, SC
29303, United States

Hours

Reviews

3.9
726 reviews
5 stars
348
4 stars
161
3 stars
100
2 stars
36
1 star
81

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were inconsistent, with reports of both friendly and rude staff, as well as slow service at times.

Food Quality

Food quality varied, with some customers praising freshness and taste, while others reported cold or poorly prepared items.

Cleanliness

The cleanliness of the restaurant received mixed reviews, with some customers noting a clean environment while others mentioned it being dirty.

Order Accuracy

There were frequent complaints about incorrect orders and missing items, leading to frustration among customers.
  • KC
    Kristen Crowder
    Feb 16, 2026
    5.0
    My boyfriend and I just had dinner to go from there. This shift’s crew was everything you would want and expect from a fast food team! The workers were efficient and kind. Our food came out in a timely manner and it was hot and tasted good like it was supposed to. We definitely recommend this Arby’s.
  • MB
    Mista Big
    Oct 3, 2025
    1.0
    If I could leave a lower than one star I would They have no service at drive through I waited forever then had to go inside to order It’s always dirty and people here are super ignorant and rude
  • JS
    J Sky
    Sep 9, 2025
    2.0
    Pulled up to the drive thru, car in front of me orders and pulls up. I get to speaker, no greeting, hey, hi, hello, kiss my butt, nothing but a hold on a minute. Lady talking to co-workers on the mic, finally takes my order, doesn't repeat to make sure its accurate, or even ask if I want anything else, and does not give me a total. Dang, some days I don't like my job either, but I fake it til I make it. Can we not do better for God's sakes?? Also, this place is dead! There is no excuse for this lack of service! *Update, I'm at the window now, music playing on a employee's phone, she had to ask what drink I had again, and was offered no sauces, none in the bag. I parked and went inside for sauce. Ridiculous. 🙄
  • CK
    Chris Kaplan
    Aug 6, 2020
    4.0
    Best chain deli like sandwich

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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