Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than . Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
3.0
168 reviews
5 stars
74
4 stars
6
3 stars
4
2 stars
14
1 star
70
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported unprofessional and slow service, with many experiencing long wait times and incorrect orders.
Staff Performance
While some staff members, like Izzy and Lee, received praise for their friendliness and helpfulness, overall staff training and professionalism were criticized.
Food Quality
Food quality was inconsistent, with reports of cold, overcooked, or incorrect items, leading to disappointment among customers.
Cleanliness
The restaurant was noted for being clean and well-kept, which was appreciated by several customers.
Management Issues
Many reviews indicated poor management and a lack of organization, contributing to the overall negative customer experience.
- VVValerie6 days ago1.0VERY VERY VERY unprofessional management
- CSChristopher SmithDec 28, 20252.0When I arrived at the store there were at least 7 people inside the lobby. I stood in the line a few mins and asked if any of them had been helped. They all said no. The person that was seemingly helping with the orders was occupied doing other things. No one greeted me or any other customers when I entered or at any point I was in the restaurant. After observing the individuals it was clearly they were not professional or properly trained. I saw them use the floor for bags that they were placing orders in due to running out of space. One person would call out someone’s name an order. For a person that was clearly not there but never ask if someone was there to pick up the other 7 or 8 orders ready. You could never get their attention and me and another customer had to literally call out to them after they clearly was ignoring Us to even get their attention after which they were confused on how to do their job. We had to instruct them on calling out the orders they already had(we could cleary see what order were ready due the screen. At this point I arrive on time to pick up my order that was now cold. Horrible experience! Most of the reviews are either 5s(probably the loyal foodies that just love wingstop) or 1 stars(the average experience) I would hope they would learn consistency and actually get proper training.
- ZAZoraida ArroyoDec 16, 20252.0I have never paid to eat cardboard chicken wings but that's what I got tonight. 8 piece flats .... all over cooked and maybe even day old. Staff seemed unsure of what they were doing and definitely not concerned with customer care or service.
- TBTom BradyDec 7, 20255.0This place has really turned around for the better.. No more hour long wait for your food. Great job to the new team..
- PGpetragib gibsonDec 5, 20252.0Fries were cold and soggy. My order of wings were also the wrong flavor. 3/4 of the order were lemon pepper when I chose other flavors. Did not live up to the hype and left me disappointed.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings does Wingstop offer and how many flavors are available?
Wingstop offers classic and boneless wings with over 11 iconic flavors including Lemon Pepper and Original Hot.
What are Wingstop Simpsonville's daily operating hours?
Wingstop is open every day from 10:00 AM to 12:00 AM (midnight).
Does Wingstop Simpsonville provide delivery and pickup services?
Yes, Wingstop offers both in-store pickup and delivery services including same-day and no-contact delivery.
Is there a drive-through option available at Wingstop in Simpsonville?
No, the drive-through service is closed every day at this Wingstop location.
What payment methods are accepted at Wingstop Simpsonville?
Wingstop accepts American Express, Discover, Mastercard, and Visa credit cards.
How can I order Wingstop for delivery or carryout in Simpsonville?
You can order online via their menu page at https://www.wingstop.com/location/wingstop-2760-simpsonville-sc-29680/menu, or use their mobile apps available on iOS and Android.
What are some nearby food options around Wingstop in Simpsonville?
Nearby food options include Jersey Mike's Subs for sandwiches, Smoothie King for smoothies, Bellacino's Pizza and Grinders for Italian and pizza, and Moe's Southwest Grill for Tex-Mex cuisine.
Are there any fitness or wellness centers near Wingstop Simpsonville?
Yes, 9Round Fitness gym is nearby, along with tanning salons like ULTRATAN and Palm Beach Tan for wellness and beauty services.
Can I visit other shops or services close to Wingstop Simpsonville for convenience?
Yes, you can visit Petco Animal Supplies for pet needs, Mattress Source for retail shopping, and upstate financial or medical services like CPM Federal Credit Union and Brio Primary Care nearby.
What is the address and contact information for Wingstop in Simpsonville?
Wingstop is located at 329 Harrison Bridge Road, Simpsonville, SC 29680, US. You can contact them at +1 864-970-9464.