Wendy's

3.5
2081 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Simpsonville, SC we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Simpsonville, SC hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
626 Fairview, Simpsonville, SC
29680, United States

Hours

Reviews

3.5
2,081 reviews
5 stars
732
4 stars
477
3 stars
300
2 stars
155
1 star
417

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rudeness from staff and management.

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Food Quality

Several reviews mentioned cold, stale, or poorly prepared food, including old burger patties and watery chili.

Slow Service

Customers frequently complained about long wait times, both in drive-thru and in-store.

Cleanliness

There were reports of unsanitary conditions, including bugs in food and dirty tables.
  • CC
    Candie Carroll
    Nov 14, 2025
    1.0
    Second time this week that my order was wrong I really should have checked it before I left drive thru but the wait and traffic to get out was so crazy I will NOT be going back I will drive to fountain inn first
  • TE
    TONYA EAST
    Nov 12, 2025
    1.0
    Got to drive thru at 10:50p. No one answered. Two cars in front of us drove off. Went to the window Mgr told us we’d have to go back to drive thru. We explained situation, asked for his name. He wouldn’t give us any info or business card. Very unprofessional and rude!! All I wanted was a bowl of chili!
  • LB
    Lisa Black
    Nov 10, 2025
    1.0
    Ordered 2 combo's, then they tell us there out of soda's. We ordered double cheeseburger ,only had 1 patty,ordered 2 large fries .Got 1 large and 1 small. Never again, they lost us as a customer. And I also asked for a receipt, he said he didn't have one.
  • JN
    Jennafer Nesbit
    Oct 26, 2025
    1.0
    GO LITERALLY ANYWHERE ELSE!! My husband went to redeem his rewards today to get us some fries. Well, the employee completely screwed the order, cost him his rewards because of HER mistake, then proceeded to talk badly about my husband to her co-workers. The manager then told my husband there was nothing he could do about the points that had been wasted, nor could he provide the item that had been rung up. He told him to call a hotline that isn’t even open today. It was a simple order of large fries. How hard is it for a manager to provide an order of large fries due to your employees mistake? I’ve seen other Wendy’s locations give much more for free because of mistakes. This is unacceptable and not the first time we have had poor customer service at this location.
  • SH
    sarah h
    Oct 23, 2025
    1.0
    Over staffed yet under qualified. I’m not sure how you can be under qualified to work in fast food, but they found a way. Personal belongings spread on a table meant for customers. 4 of the staff members laughed, then went outside to smoke after finding out something was wrong with my order. It wasn’t even my food but I was upset for the doordash customer. The manager helped after I got doordash on the phone and there were 2 employees willing to remake the order once they got the okay. It was way too many people on shift to be not helpful and playing with peoples food. This is the second instance. The first one was the same situation. I ordered 4 burgers and they only gave me 2. When I came back 4 girls were on break at once again all sitting and chatting at a table meant for customers. For a store with so much staff they are slow and inaccurate

Frequently Asked Questions About Wendy's

Is 59 Simpsonville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.