Taco Bell

Reviews

• TS

  Tanya Saylors

  Nov 16, 2025
  1.0
  We placed an order for Taco Bell with Doordash. He was great, Taco Bell took an HOUR to get our food ready. That's some real crappy service. You pissing people off with it taking so long! With us ordering an hour out, the door dash guy finally got the order after waiting 30 mins on the food. . We got the food, half of it wasn't in the bag!??
• JS

  Jon Saylors

  Nov 16, 2025
  1.0
  Ordered food on the app. An hour and 25 min later we still waiting for the food!!! Last time ever eating here
• AG

  anthony giglotti

  Nov 3, 2025
  1.0
  Terrible, even by taco Bell standards. You need to hire more ppl. I ordered ahead and just wanted to grab and go. Stood at the counter for 5 to 10 minutes, which doesn't sound bad, but in reality is a long time to just stand there with nobody even acknowledging you exist. Would have been quicker to order in the store and wait. Taco Bell is not the cheapest food anymore. They were busy, I get it. Just say something! Let me know you are going to get to me.
• AP

  Amy Parker

  Nov 1, 2025
  1.0
  The middle aged female manager with the braids is despicable. Me and my seven year old son ordered thru the app after a long night of trick or treating. We elected to pick up at the drive thru but when we pulled up there were 30 cars wrapped around the building. So, we parked and went inside. We checked in with our code on the kiosk and added a starry to our order. After waiting 20 minutes in the mobile order line, they called my name and handed me a cup. When I asked about our food, I was told we had to go get in the drive thru line since that is what we elected. I said, "ma'am, we came inside because there were so many cars at the DT, my mother is home waiting for our return and she can't walk, we are starving and we've already paid. Can you just get me our order here?" No, absolutely not. They were far too busy for that and it was, in fact, impossible for me to get my order without going through the DT. I told her she was being inflexible and that made her extremely angry. She told me I didn't understand how this works. The woman aggressively argued with me for ten minutes, proclaiming they were too busy for her to put my order # into the DT kiosk but still taking the time to argue. Finally, I asked for a refund and her name. She refused to tell me her name so I asked for a different manager. She replied, "no, you're talking to me and you need to leave." She would not give me her name so I asked the other employees for it and they refused. I asked for a different manager and they all just stared at me. The red-head at the DT refused. The cashier refused. The lobby was full. She humiliated me in front of my seven year old son for no reason. None. Just hungry people asking for the food that we could see prepared on the counter with my code on it. She didn't seem very bright, but I believe she could have found a solution besides the one she chose. I gave up as the only words we got from her, the cashier and the DT cashier were: leave. I made my son's starry and we got in the car only to pull out and see two police cars speeding into the parking lot for an apparent emergency. My son said, mommy, "I think that mean lady called the police!" He knew how rude she was and it's all we've talked about since we left to go pick up our taco bell order, across town, because I promised my son taco bell for dinner. The service on woodruff road was terrific, as always. I told the lady at the DT what happened and she was astonished. She said the manager could have easily put my code in and given me my food. She said it happens all the time, no big deal. She encouraged me to call corporate, which I did. I have never been treated so poorly in a fast food restaurant in my almost 50 years on this planet. I was in tears trying to order my other order across town, knowing my mother would be worried and hungry. I am still reeling from the disrespect from August(I now know by calling). This woman should lose her job. She doesn't deserve to be public-facing. I will tell everyone I know about the way she treated me and I will never go in that store again. The whole staff backed her hostile antics, which is even more frightening. What else are they letting the bully get away with? I would have her keys turned in by tomorrow afternoon. This employee is a liability for the Taco Bell brand and her whole staff is scared of her. As I searched my mind for the explosive escalation that warranted calling the police, which she clearly had on speed dial, I wondered what it would have felt like to be dragged out in handcuffs in front of my son. She had clearly lied to get them to the building so fast, so what exactly had she told them? If we had lingered even a few moments longer, how much worse could this woman have made our night? She's going to get someone hurt pulling crap like that. I would talk to the Simpsonville Police Department and ask how many times she's called the police. I bet that's what she does any time someone wishes to hold her accountable for the disgusting way she is treating them. I understand why she was ashamed to give her name.
• BS

  boudicaa storm

  Oct 23, 2025
  4.0
  This location is usually good as long as it's not busy with Door Dash orders being picked up. But right now it looks like it's all dug up with construction workers inside and outside the building, so I'm not sure if they're actually open now?? There's a sign stuck in the ground saying the drive thru is open, but it's confusing. (Only gave it a 4 star atmosphere rating because it has the constant high-pitched beeps that most fast food places have that can cause hearing loss in the employees; it's not this particular location's fault.)

Frequently Asked Questions About Taco Bell