Order Accuracy
Customers frequently reported receiving incorrect orders, with many stating they have never received the correct meal after multiple visits.
Service Speed
Numerous reviews highlighted extremely long wait times, often exceeding 30 minutes, for both drive-thru and mobile orders.
Food Quality
There were consistent complaints about the food being cold, poorly prepared, or of low quality, with some customers experiencing food safety issues.
Customer Service
Several reviews mentioned rude or unprofessional staff behavior, contributing to a negative dining experience.
Inconsistent Experience
Customers noted a lack of consistency in service and food quality, with some visits being satisfactory while others were disappointing.