Papa Johns Pizza

Reviews

• WW

  Will

  Feb 6, 2026
  1.0
  I ordered Papa John’s and got a notification at 8:01 PM that my order was ready for pickup. I waited in the drive-thru line, got to the window, and was told it was “coming out of the oven now” and would be right out. After 15 minutes sitting at the window, I was then told the order wasn’t ready and that I needed to pull around and get back in line — which now had five cars in it. I go back through the line, wait another 15+ minutes just to reach the window again, then sit there another 15 minutes with no food. At that point, I got out of my car and went inside. The response? “We didn’t hear you pull up.” So let’s recap: I waited 45 minutes AFTER being told my order was ready, got cold, gross pizza, and the only explanation was “sorry, I didn’t hear you.” No offer to remake it. No refund. No accountability. Just excuses. If you’re curious, order #1277769455 is the one in question. If you’re going to say an order is ready, it should actually be ready — not sitting around while customers get bounced between the drive-thru and excuses. Completely unacceptable experience.
• DW

  DJ Wolf

  Jan 26, 2026
  5.0
  Made my order and was waiting for about 16 minutes. The food wss hot and I was able to walk in and pick it up. The fam was happy with the selection, overal it tasted pretty good.
• MG

  Major League Gamer.

  Dec 29, 2025
  1.0
  Absolutely no help for the girl working at the front of the store and when a man did come up to "help" he started throwing pizza on the floor in anger. We got a refund and left the madness.
• LF

  LaShun F.

  Nov 2, 2025
  1.0
  Wait time was excessive, pizza was incorrect (missing toppings) and the sauce tasted funny as if it was spoiled. The cashier was super friendly and apologetic for the wait time which was totally unexpected but welcomed.
• LJ

  L. Jones

  Nov 1, 2025
  1.0
  Waited over an hour and a half and the pizza still was not ready!

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