At Papa Johns Pizza in Simpsonville, SC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Simpsonville pizza for any occasion. Call us for pizza delivery in Simpsonville or stop by 109 Highway 14 for carryout to order the best pizza in Simpsonville, along with breadsticks, wings, and more!
Multiple customers reported receiving incorrect orders, including missing toppings and wrong pizzas.
Customer Service
There were numerous complaints about poor customer service, including unhelpful staff and long wait times for assistance.
Delivery Issues
Customers frequently experienced delays in delivery, with some orders arriving cold or significantly later than promised.
Food Quality
While some reviews praised the pizza quality, others reported issues such as hair in food and insufficient toppings.
Staff Friendliness
Despite the negative feedback, several customers noted friendly staff and positive interactions with certain employees.
CW
Chris Walker
6 days ago
1.0
This is a picture of my papa bowl. This is the most skimpiest Papa bowl I've ever had. It's just about this thickness of a pizza crust. Plus it looks like they overcooked it. Will never buy from this store on highway 14 again. Not to mention my pizzas appearance look like it was made by a 5-year-old. Find another Papa John's if you want quality pizza, or just find another pizza joint.
SB
Samantha Bailey
Feb 17, 2026
2.0
Pizza was good enough and correct this time, but nobody was tending to the drive thru. Also one of your employees was brushing her hair behind the counter just after 7:25 pm.
JL
Jean Lang
Feb 15, 2026
1.0
I was gonna give a great review but. EVERYONE NEEDS TO LISTEN UP ‼️
make sure on deliveries that you write on the receipt what (TIP) it is even if it's $0 because my delivery guy took it upon himself to add a tip WITHOUT permission
THAT'S ILLEGAL.. and the restaurant said that he would give us a free pizza on the house then when I went to go get it. They acted stupid like they didn't no anything. So I will NOT be going back to this Papa John's again
TB
Timothy Bovender
Feb 14, 2026
1.0
2 weeks in a row and get wrong order. Last time ordered pepperoni with extra cheese and received a pepperoni, extra cheese with peppers. They sent me another pizza. Tonight ordered a pepperoni with extra cheese. Received a cheese pizza! Called them and they said the pepperoni was not listed. I checked it ! Manager even put me on hold to change computers due to that one being slow! I have 3 order pizza places closer to me than Papa John’s! I can get a cheese pizza from Little Caesar’s!! Manger refused to make it right due to being ordered online which they encourage you to do.
Poor customer service in my opinion. Will use a closer place in the future.
DR
Dan Reach
Feb 2, 2026
1.0
Tried to order delivery from this Papa John's tonight through the app. For one thing the app committed my transaction before I was ready and I wasn't able to enter the tip. I attempted to call the location four times and sat on hold each time. No one picks up the phone. They don't care about the customer experience at all it seems. I even tried calling back and pretending I wanted to place a new order. No one picked up. Then they farmed out the delivery to doordash. My pizza was finished and it was 20 minutes before the driver showed up to pick it up. I haven't received it yet, but I really doubt I'll get fresh pizza at this point. I would call to complain but that seems 100% futile as they figured out the "one weird trick" of just never picking up your business phone during business hours.