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McDonald's

3.0
(1594 reviews)

Business Details

692 Fairview Rd, Simpsonville, SC
29680, United States
(864) 228-3500
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
692 Fairview Rd, Simpsonville, SC
29680, United States

Hours

Reviews

3.0
1,594 reviews
5 stars
454
4 stars
242
3 stars
281
2 stars
158
1 star
459

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly managers, leading to a negative customer experience.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, contributing to frustration and dissatisfaction.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and bathrooms, impacting the overall dining experience.

Service Speed

Customers frequently complained about slow service, with long wait times for food orders, both in-store and drive-thru.

Food Quality

Feedback indicated inconsistent food quality, with reports of cold or poorly prepared items, affecting customer satisfaction.
  • BN
    Bailey Nickerson
    3 days ago
    2.0
    I remember why I don't come here anymore. Paid full price for a double quarter pounder to split with my bro and got this value tiny burger instead
  • OD
    Olivia Durant
    Feb 18, 2026
    1.0
    I ordered three happy meals and two of them came without French fries. This is the not the first time I have been missing something from my order at this location but the first time I have called to complain. The manager was extremely rude stating “you’re gonna bring me my food and then you’ll get your fries”. I live far enough away that it isn’t worth my time but thought I would share that this McDonald’s (most if not all) doesn’t care about the customer. Extremely rude and unprofessional. I will add that we went through the line when the restaurant was not busy and this error was still made.
  • LS
    Lily Smith
    Feb 15, 2026
    1.0
    Everything about this mcdonalds is terrible. They never get the order right, and when they ask you to pull up, they forget you're there! It's a common reoccurrence. We got the wrong order, looped around, let them know (which mind you seemed to be a problem bc everyone was so confused?) were told to pull up and eventually we ended up just driving off after waiting 15 minutes for our corrected order. There was no one else in the line. No excuse. This has happened more than just a couple times. Beware, there is no way to get a refund through the app either. 0/5 ⭐
  • MC
    Meredith Clark
    Feb 15, 2026
    1.0
    Manager on staff in the morning is extremely rude. Ignores people, gets an attitude over everything. I spent 15 minutes waiting on food, when I finally got my food, I told the manager I was still missing my frappe. She snapped "okay AND??? making that takes time, it's coming, just calm down, damn!" Mind you, I had already been waiting 15 mins!!!? I will not be using this McDonald's anymore, everyone in here in the mornings acts like they are annoyed by having customers. For the price of what y'all charge, it's ridiculous to come into a store and get treated with such hostile attitudes, SIMPLY for being a paying customer. Also.... It's pouring rain and this location has multiple roof leaks... That's super nasty and dangerous... I saw one in the lobby and two in the food service areas....
  • GG
    Glacier
    Feb 13, 2026
    1.0
    The worst McDonald’s in Greenville, and it’s not even close. Today we stopped by to try and grab breakfast and it smelt overwhelmingly awful inside the restaurant, like pure poop. We left and didn’t even want to touch the drive thru. The time BEFORE this that I went, they just weren't serving anyone??? I didn’t get an explanation why, just “we’re not doing orders for a hour”. If you DO manage to order at this location, expect something to be missing or fudged. Hate is a strong word but I really hate this particular McDonald’s .

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