McDonald's

3.1
1577 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
692 Fairview Rd, Simpsonville, SC
29680, United States

Hours

Reviews

3.1
1,577 reviews
5 stars
449
4 stars
242
3 stars
278
2 stars
158
1 star
450

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly managers, leading to a negative customer experience.

Order Accuracy

Many customers reported receiving incorrect orders or missing items, contributing to frustration and dissatisfaction.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and bathrooms, which detracted from the overall dining experience.

Service Speed

Customers frequently complained about slow service, with long wait times for food orders, both in-store and at the drive-thru.

Food Quality

Feedback indicated inconsistent food quality, with reports of cold, overcooked, or improperly assembled items.
  • GC
    Greg Cerreta
    5 days ago
    5.0
    Going to this?Mcdonald's reminds me of going to the mcdonald's in my hometown where I was born.They treat you like they treat family
  • JW
    Jane Whitner
    Jan 5, 2026
    1.0
    They refused to make my food( serving only chicken nuggets no burgers) They cancelled my order and still took my money off my card .
  • DM
    D McGrier
    Dec 20, 2025
    5.0
    Joshua in Drive thru was Professional, spoke with confidence and clarity of speech. Definitely enjoys his job. and the food was nice and hot Great Job♥️👍
  • DR
    Denise Rogers
    Dec 19, 2025
    5.0
    Fresh food and fast service..Kyle makes this place feel like a full service restaurant. He goes above and beyond every time.
  • AS
    Aka Synz
    Dec 11, 2025
    1.0
    This McDonald’s is a laughing stock. When I say that I am not joking, I have Been living in South Carolina Simpsonville/fountain Inn for My entire life. I’ve been to this McDonald’s many times, but never in my own car and have not experienced problems. When coming to McDonald’s for the first time in my own car with my friends, I pulled off from the drive-through window checked my bag to see if I had the correct food and they had given me the incorrect order, I literally did not have my moneys worth. In a literal sense, they robbed me of my money. .. And this isn’t even the craziest part, when telling the lady I was missing some stuff she proceeded to walk inside after giving another customer their food and helping them she grabbed a young male probably in his mid 20s much larger than me older and probably strong I told him what was going on. He said he couldn’t do anything about it, he proceeded to “press me “for absolutely no reason, he threatened me, telling me to get out of the car and said many ridiculous things. This is completely unacceptable behavior and this McDonald’s is almost all one star reviews, I spun back through the drive Asking for a manager immediately, a random person came to the mic telling me that the manager said that I can have a good day and to leave. Not only did I get a salted by a 6 foot two large dude that probably would’ve beat my ass, I also experience, disgusting food, horrible management, and the environment and atmosphere was extremely negative and frustrating . I have been going to the McDonald’s in fountain inn and ever since I got my car, for almost 2 years now And I have never had any incorrect orders, And if I was ever missing something they would give it to me immediately no questions asked, That goes to show how incompetent this McDonald’s in Simpsonville is. I 100% believe that this McDonald’s should be shut down, ever since that day I got it all on dash cam I have been considering suing. This place needs to be shut down immediately

Frequently Asked Questions About McDonald's

What are the drive-thru hours at McDonald's in Simpsonville, SC?

The drive-thru at McDonald's Simpsonville is open daily from 5:00 AM to 2:00 AM.

During what hours does McDonald's delivery service operate?

McDonald's offers delivery from 6:00 AM to 10:30 PM on most days, and until midnight on Fridays and Saturdays.